Bulk Interview Questions (21 Questions + Answer List)
Biglots is an exciting place to shop for all kinds of useful items and bargains. The company, which has more than 1,400 stores in the United States, has been looking to hire more staff.
Are you a potential Big Lots employee? If so, in addition to researching the company and the products it sells, you can also check out some high-volume interview questions to gain confidence for your upcoming interview, so read on for some examples!
2022 High Volume Interview Questions
The 2022 Big Lots interview questions will focus on your work experience and background in retail and customer service. You may be asked how to define customer service and how to deal with difficult customers. Some questions require you to demonstrate familiarity with Biglots and the store’s products. The interviewer will also ask about your availability and schedule.
Read on for more on high volume interview questions and how to answer them to be well prepared for your upcoming interview!
What are some big-ticket interview questions?
High-volume interview questions will focus on your retail experience, customer service skills, and schedule.
You may also be asked to solve some problems in what-if scenarios involving customer service and stressful situations.
According to online discussions on job-related sites like indeed.com, interviews are very casual and friendly, and it’s not hard to get hired.
Here are some typical questions asked in high volume job interviews. You can use these to prepare so you can enter meetings with confidence.
1. Talk about yourself
You can briefly introduce yourself and discuss your work history, hobbies and other pastimes.
However, the core of your answer should be about work-related experience and what you bring to the job.
2. What makes you the best person for the job?
Your responses should highlight your work experience, willingness to learn and commitment to helping others, and how these will help you in this role.
It will work to your advantage if you have relevant experience in retail.
3. Why work on large plots?
If your goal is to start a career in retail, working at Biglots will provide you with experience and knowledge to build upon.
You can also mention that you have a positive association with the brand and that you frequently shop at Biglots yourself.
4. What can you tell us about big money?
Biglots is a national discount store chain that sells a variety of items, including homewares, groceries, toiletries, clothing, furniture, hardware, and more.
You can also research the range of products Biglots sells and how heavily discounted the prices are compared to other retailers.
5. What can you bring to the company?
You can talk about your retail experience, communication skills and problem-solving skills, qualities that will help you excel in this role.
6. What inspires you?
Honest answers are best for this question, but you can discuss anything that motivates you.
It could be helping people, connecting with others, understanding retail – anything work-related and how it will help you function better.
7. What is your goal?
The answer to this question should match your goals of working at Biglots. If your goal is to work in retail, this is a great way to see how it works.
If you plan to go to school or train for a different career, you can say that working at Biglots will provide you with the financial stability to achieve your goals.
8. What is your best skill?
Highlight your strengths, no matter what they are – problem solving, creativity, math skills, customer interaction – and how they meet the demands of the job.
9. How will you prioritize the time between customer service needs and checkout?
This question is designed to test your problem-solving ability.
In a busy retail environment, you will have to decide how to prioritize time between customer service needs and checkout.
Research shows that long waits at checkout can negatively impact customer perceptions.
The goal of customer service should be to ensure that no one has to wait more than 5 minutes to check out.
So between conflicting needs, you should prioritize checkout. You can also ask for more staff at the cashier if queues start to form at the checkout.
10. How do you define customer service?
Customer service is probably the best way to build brand loyalty, which is why it’s so important.
From helping customers find the right product to dealing with any issues that arise, everything counts.
11. What challenges do you face when dealing with distracted customers?
When dealing with customers, it’s best to let them vent and then do your best to find a solution to their problem.
If you can’t solve the problem, you can ask your manager for help.
12. Tell me about a time in the past when you turned a bad customer service experience into a good one
This question is about your problem-solving skills and your experience in retail.
You can choose any event from a previous job where you can help increasingly frustrated clients.
Maybe you helped a customer find an item that was hard to find in the store, or you opened a new checkout when the payment queue was too long.
13. What are your weaknesses?
In answering this question, please mention something that does not materially affect your ability to work.
Ideally, when you mention a weakness, it should be changeable. You can also talk about the steps you have taken to overcome this weakness.
For example, if you are a perfectionist, you may spend too much time on a task. However, you can learn to let go of a completed project and move on to the next one.
14. Why did you leave your previous job?
You may have left your previous job due to moving or other reasons.
Whatever the reason, don’t say anything critical of your previous job, supervisor, or co-worker.
A good way to answer this question is to add that you have learned a lot from your previous job and it is time for you to move on.
15. What is your availability?
With more than 1,400 stores, Big Lots managers recruited extensively to ensure all shifts were properly staffed.
The more flexibility you show in scheduling your shifts, including weekends and holidays, the better your chances of being hired quickly.
16. When can you start work?
From a manager’s perspective, the earlier you start, the better. Your answer should take this into account.
If you need notice at your last job, or are otherwise unable to start work immediately, please state the situation clearly and specify the earliest date you can start work.
17. Can you work part-time?
You must answer this question based on your specific job needs. You can ask about the possibility of switching to a full-time job in the future.
18. What is your opinion on overtime?
Your answer will be based on your own time commitment and preferences.
However, as with all scheduling issues, it’s best to be as flexible as possible to improve your chances of getting hired.
19. Can you lift objects weighing up to 50 pounds?
That’s a pretty heavy weight, but your answer should be yes, you can lift 50 lbs.
If there are medical conditions or other reasons that prevent you from lifting weights, you can explain these. You should not be disqualified unless you are applying for a stockist position.
20. Can you do bathroom cleaning as part of your job?
The store you’re applying to may have cleaning duties, including cleaning bathrooms.
Unless you have any health issues preventing you from bending or stretching, your answer should be that you are willing to do all the tasks required for the position.
21. Do you have any questions?
It’s a good idea to have a list of questions ready about jobs, shops, policies, and benefits.
Questions you ask the interviewer may include:
- What do you expect from someone in this position?
- Do you offer training and promotion opportunities?
- How do you measure success?
To learn more, you can also read our posts on the high-volume hiring process, high-volume work hours, and high-volume hiring of teens.
in conclusion
The questions you will be asked in a Biglots job interview are very simple and easy to understand. In fact, the interview process was very casual and friendly. With a little concentration, you can explain why they hired you to do the job.
