What is the FedEx Custom Key? (all you must know)
Not just any service will do when it comes to urgently shipping items that require special handling or increased security. That’s where FedEx Custom Critical comes in.
Custom Critical is a division of FedEx that specializes in same-day and overnight expedited shipping. So, in this article, you’ll learn more about the benefits of using Custom Critical for your next shipment!
What is the FedEx Custom Key?
FedEx Custom Critical is a division of FedEx that specializes in same-day and overnight expedited shipping for 2022. It offers many specialized services, including specialized vehicles, enhanced security, temperature-controlled transportation, dangerous goods transportation, and special handling. To get a quote or reserve a dedicated shipment, call 1.800.762.3787.
There’s still a lot to learn about what Custom Critical offers, so be sure to complete this article for more facts!
What does FedEx Custom Critical do?
FedEx Custom Critical is a division of FedEx that specializes in same-day and overnight expedited shipping.
In addition to these expedited ground services, the segment also offers temperature-controlled shipping and safe shipping solutions.
What services does FedEx Custom Critical provide?
FedEx Custom Critical offers a variety of professional services. Let’s take a closer look at some of the options available:
Expedited Ground Shipping and Dedicated Services
FedEx Custom Critical is the perfect choice for your emergency shipment’s time-specific ground needs.
In fact, this division of FedEx provides customers with specialized vehicles (vans, straight trucks, and tractor-trailers).
These vehicles allow you to “charter” your own FedEx truck.
In other words, from pickup to delivery, only your cargo is on the truck. That means fast, direct, door-to-door service to your schedule, right down to the minute.
In the US, Canada and Mexico, dedicated vehicles are available 24 hours a day, 7 days a week, 365 days a year.
Safe Shipping Solutions
With FedEx’s secure transportation solutions, you can use Custom Critical’s purpose-built vehicles with confidence.
In fact, FedEx monitors your shipments via two-way onboard satellite communications.
In addition, your cargo will be protected by trained and vetted security professionals who specialize in safe transportation.
Additional security options offered by Custom Critical include:
- Shipment summary email with a digital photo of the driver who will be picking up the shipment
- Vehicles with emergency alert function
- Secure online tracking that allows you to monitor your shipment from pickup to delivery
- Safe escort for intrastate and interstate transportation
Temperature Controlled Shipping Service
FedEx’s Custom Critical offers one of the largest fleets of qualified temperature-controlled vehicles in North America.
These vehicles offer full temperature control from -20 degrees Celsius to 70 degrees Fahrenheit.
They are ideal for pharmaceuticals, biologicals, paints, inks, food ingredients and specialty compounds.
Even better, temperature-controlled vehicles operate 24 hours a day, 7 days a week, including nights, weekends and holidays.
Finally, FedEx’s eligibility criteria ensure that its fleet meets all equipment and process specifications, all personnel are fully trained, and all its documentation is fully auditable.
Dangerous Goods Transport
When transporting hazardous materials (dangerous goods), it is important to ensure that your cargo is handled safely and securely, which is where a hazmat shipping solution comes in.
Custom Critical’s Surface Expedite can be used to transport the following hazardous materials:
- Gas 2.1 (flammable)
- Gas 2.2 (non-flammable)
- Flammable Liquid 3.0
- Flammable solids 4.1
- 4.2 Spontaneous Combustion
- Dangerous when wet 4.3
- Oxidizer 5.1
- Organic peroxides 5.2
- Corrosive 8.0
- Miscellaneous 9.0
When shipping especially sensitive materials, including those requiring temperature control, you can trust Custom Critical’s professional services to handle the task.
This includes goods containing:
- Explosives (all categories)
- Poison 6.1
- Infectious substances 6.2
- Gas 2.3
- Toxic Aspiration Hazard
- Gases including helium, nitrogen, oxygen and argon
- radioactive material
special treatment
FedEx Custom Critical offers a variety of special handling options for your most fragile, valuable and highly secure items.
This includes the following options:
- Specially Equipped Vehicles with Pads, Belts and Power Liftgate
- Be especially careful when handling high-value items
- Driver with safety clearance
- Flatbed trailer for oversized cargo
How do I contact FedEx Custom Critical?
FedEx Custom Critical can be contacted in a number of ways, depending on the service you are interested in.
To get a quote or reserve a dedicated shipment, please call 1.800.762.3787 or view the Shipping Kits page online.
If you would like to request a quote or book a shipment of hazardous materials, please call 1.800.762.3787.
For more information or to schedule shipments through FedEx’s White Glove service, please call 1.866.280.1810.
To learn more, you can also read our posts on FedEx Home Delivery, FedEx Shipping Exceptions, and Fastest FedEx Shipping Methods.
in conclusion
Whether your cargo is fragile, high-value, or requires a controlled environment, FedEx Custom Critical has a solution for you.
From specially trained drivers to enhanced safety protocols, you can confidently entrust your next shipment to Custom Critical.
