Amazon says it arrives today but doesn’t ship (what does that mean!)
Let’s face it, you’re not alone, most customers who shop on Amazon keep track of their order and everything that happens or updates that might delay its arrival, but sometimes this information can be a little confusing because of certain details will be confused or not updated properly.
One of those situations is if your Amazon order says it arrived today, but it hasn’t shipped yet. In most cases, this is hard to believe as most packages take more time to arrive.
We hope that by reading this article, you will gain a clearer understanding of the situation and what to do if this happens to you or someone you know.
Amazon says it arrives today but doesn’t ship
If Amazon says your package has arrived but hasn’t shipped, it’s usually due to a minor logistical issue, but, most of the time, it just means your package will arrive at night or the next morning.
It’s important to remember that there are several things to keep in mind when considering shipping, which involves the company that handles your delivery, the shipping address, and any other factors that could change the Amazon arrival date of your package.
With that in mind, let’s review some of the reasons why your order information may be inaccurate, as well as some possible outcomes.
3rd Party Vendors (UPS, FedEx, etc.)
Amazon’s partnerships with UPS, FedEx, and more are well known, and while they do help retailers fulfill their role as one of the world’s largest online retailers, it also means more people are involved in your purchases.
This means that some of the error messages displayed on your order are not Amazon’s fault, but some kind of delay in the delivery service.
If you want to rule this out, then it’s best to call them and ask about your order.
You received your order despite being “undelivered”
There are two common outcomes of this situation, and none of them are really that bad, so if you find yourself constantly tracking your orders and anxiously thinking about the scenario where you lost customers, relax and read on!
you get your package at night
This is one of the most common outcomes, and you know it’s better to be late than never, not to mention if your package arrives at your door the day it was supposed to arrive first.
Many customers reported this issue and then received their orders around 8pm as many delivery trucks pick up at night.
you receive your package in the morning
If your order says it arrived today but didn’t ship, it won’t take too long to ship despite any delays.
Some customers reported that after seeing this, they went to bed frustrated and woke up early in the morning to find a surprise package at their door.
This could be due to a lot of different reasons, maybe there were too many packages to deliver so some of them were delayed until the next day, or maybe something happened to one of the delivery trucks, it depends.
What if the status changes to “Delivery Attempted”?
Most of the time, this means that someone tried to deliver your package, but for some reason they couldn’t.
This could be due to a wrong shipping address, not having a secure delivery location, or other issues involving when the package is supposed to arrive, but, in this case, it’s mostly the fault of Amazon or the delivery company.
They may be able to fix this on their own, but it’s best to call support and make sure the problem is fixed.
What if I never receive my package?
If your item never arrives, it’s time to contact support so you can work directly with them to find your package. You can contact Amazon directly at 1-877-586-3230 or through their live chat.
You can ask for a full refund, including shipping, or have Amazon send you a replacement. Your customer service representative will work with you to complete all options.
Want to learn more about Amazon? Check out these posts to learn what Amazon Flex is, what it means to deliver to a safe location by Amazon, and whether Amazon ships to Hawaii.
As a customer, you obviously want promises to be valued and kept, so when you read that your order will be delivered on a certain day, Amazon has to keep that promise, which is why when you’ve been waiting for misleading information like “Arrived today but not yet shipped.”
Don’t worry though, first of all, it’s not a common problem, which means you may never even find yourself in this situation, and even if you do, most of the time it just means that your order will be late at night or state no Updated properly so you know it will arrive the next day.
If you still need something to calm you down, call customer support and the delivery service that takes care of your package.