Can Uber drivers see your ratings?
Whenever you use Uber, you can choose to rate the driver at the end of the trip to summarize how you feel about Uber.
If you feel like you can’t leave an honest review because you’re afraid the driver might know it’s you, here’s what you need to know!
Will Uber drivers see your ratings in 2022?
Uber drivers can’t see your reviews for them. Uber drivers can see their ratings, but only get an average, but not who sent them. Uber drivers can also rate passengers, and when someone accepts your ride request, they can see the average rating other drivers have given you. Uber’s ratings of riders are also anonymous.
Read on to learn everything you need to know about Uber driver ratings, including what they actually think of you, how the rating system works, and more!
How do Uber’s ratings work?
Uber Ratings allows you to give you a score between one and five stars based on your experience with the ride.
When you post a score, it’s added to the driver’s rating history and used to calculate an average based on the last 500 ratings.
When drivers look at their ratings, all they see is customer feedback, their average score, and the number of times they’ve earned it.
For example, if they receive 50 5-star reviews, they’ll see the number 50 next to 5 stars.
If a driver hasn’t reached 500 trips, their rating will use the average of their total trips at that time, which is why it fluctuates wildly when they first start.
Using this information, drivers who keep an eye on their ratings can use clues to find out who gave them a negative score.
For example, if they had an unpleasant experience on the ride and their score dropped quickly, they could be sure that’s where it happened.
If a rider gives a rating of 4 stars or less, they will be asked to provide more details about the decision, which will go into the driver’s feedback section.
What do Uber drivers think of you?
Uber drivers will only see your name, pickup location, destination, trip length and rating.
However, they can only see where you pick up and drop off, and how far they must travel, until they accept the ride request.
They can’t see your real phone number because the app uses a two-way blocking system that generates numbers when they try to contact you.
Also, the Uber app deletes your presence with the driver after the ride, so they don’t record where they pick you up or drop you off unless they enter it into a different service like Google Maps.
Will Uber drivers see your tips before they rate you?
Uber drivers won’t be able to see your tip until they rate you, because they can only access this information through a receipt sent to their account after the ride.
When you end your trip, your information will be deleted from the driver, including the ability to rate you.
They also don’t see the name of the person who left the tip from the information on the receipt, so unless they check or submit details of the memory trip right away, they’ll have a hard time connecting it to you.
Why do Uber drivers rate me so low?
One of the consequences of giving an Uber driver a low score is that if they notice, they’ll give you a low score in return.
If Uber drivers keep giving you low scores, it could be because:
- you keep them waiting too long
- You pick you up from hard-to-navigate places, but you don’t help the driver find you
- They think you are rude or unpleasant, such as slamming doors
- you eat, drink or smoke in the car without asking
- you leave a mess in the car, such as vomiting
- You exceed normal itinerary rules, such as excess passengers, without notifying the driver in advance
You can use this information to make your Uber ride smoother and reduce the chance that you and your driver will leave negative reviews for each other.
Do Uber Driver Ratings Matter?
Uber driver ratings are important because they determine how the riders who match them perceive drivers.
Avoid low-rated drivers because at best they are difficult to deal with and at worst, they can be a danger to the rider.
Will Uber drivers be fired for low ratings?
Uber drivers are basically fired for low ratings when their accounts are deactivated, but this threshold varies by city.
If a rider leaves a low rating and gives reasons beyond the driver’s control, such as a high price, Uber says it won’t hit their average rating.
If a driver’s account is in danger of being deactivated due to a low rating, they’ll be notified about it first, and if they can’t improve it, they’ll lose access to the platform.
To learn more, you can also read our post on Uber One, is Uber 24/7, and Uber can be booked in advance.
in conclusion
Uber drivers can’t see your rating because the system is anonymous, but they can use contextual clues to guess the source of a bad review.
If an Uber driver has consistently low ratings, their account may be deactivated after they’ve been warned in advance.
