Do you have to tip DoorDash? (all you must know)
From your favorite burger joint to the fries you’re craving, DoorDash offers a wide variety of local and national restaurants, grocery and convenience stores. Plus, their drivers will deliver wherever you are. That way, you can focus on doing the important things as they focus on bringing your favorite treats to your door.
DoorDash offers over 310,000 menu items in cities across the US, Australia and Canada. Also, their hallmarks include prompt delivery and friendly customer service. But this begs the question, “Do you have to tip DoorDash?
Do you have to tip DoorDash?
While DoorDash tips are completely optional, drivers will appreciate them as they make a huge difference to their earnings. When calculating your tip, make sure your minimum payment is 10%. A tip below 10% reflects poor service, such as dismissive and rude drivers.
If you want to learn more about DoorDash tipping, keep reading…
How much to tip DoorDash
If you want to tip Dasher, you must follow general tipping guidelines for the service industry. Tip them like you would tip a waiter at a bar or restaurant. In most cases, the tip should be 15%-20% of the total bill.
However, there may be exemptions. For example, sometimes DoorDash runs promotions that may deduct a few dollars from your bill or waive delivery fees. Even if you take advantage of such discounts, be sure to tip your Dasher according to the original amount before any discounts or promotions.
Other factors to consider when tipping include transportation and other inconveniences, such as returning to a restaurant to retrieve forgotten items. Also, if you have a bad experience with Dasher, you can lower your tip amount. Just make sure the torture situation isn’t the driver’s fault.
Can DoorDash drivers see prompts?
If you decide to tip in advance, your driver will see your tip before delivery. When ordering on DoorDash, you can choose to tip before or after delivery. Once the delivery is shown for Dasher, they will see the total amount the ride will receive.
This amount includes DoorDash payments and customer tips. DoorDash doesn’t separate the two. So while your Dasher will see if your tip is there before delivery, they won’t know if it’s there. Once the delivery is complete, the app breaks down the driver’s total earnings.
These rows will show their earnings in base salary, tips, and maximum salary, if applicable.
What happens if you don’t tip DoorDash?
If you choose not to tip the DoorDash driver, nothing will happen. With the old DoorDash model, if you can’t tip while you’re on a fixed income, DoorDash takes care of the rest. Currently, their base salary is higher, but there are no additional payments, which means that if you decide not to tip, the driver earns less.
However, it’s important to keep in mind that Dashers can view their gross earnings before accepting your order. For this reason, drivers are less attractive to deliver your order if you don’t tip them. They may end up prioritizing other orders with higher potential yields.
Working in the service industry can be overwhelming, as hourly wages can be very low, as tips are supposed to cover this deficit. So if you’re going to order through DoorDash, it’s best to tip the driver.
How does DoorDash tipping work?
As mentioned before, you can tip your Dasher before or after delivery and they will receive a 100% tip on top of the promotion and base salary.
It helps if you remember that DoorDash doesn’t pay drivers differently based on tip amount.
For example, for two similar deliveries where one customer leaves a $5 tip and the other leaves a $10 tip, one driver will earn $5 more than the other.
How to tip DoorDash
Tipping on DoorDash is as easy as tipping on the checkout page. When viewing your order details on DoorDash.com or the DoorDash app, you’ll come across a “Dasher Tip” section that allows you to select or customize your tip amount before sending your order.
If for any reason you can’t tip on this page, you can tip after they deliver your order. When you rate your driver on the app, you should be able to access the post-delivery tipping feature.
How to Adjust Tipping
In most cases, a 15% tip will suffice. However, sometimes the service provided is so good or substandard that you want to increase or decrease the tip you originally chose. While it’s not possible to manually change the prompt after delivery, the support team is here to help.
You just need to fill out the customer contact form and submit it to contact the company. When filling out the form, make sure to select “Post Deliver Support” and “Adjust Dasher Tip” as your category and subcategory respectively. Then, provide the new tip amount in the description.
Can I tip my Dasher with cash?
If you’re not used to tipping through the DoorDash app or leaving a tip before you experience service, you can always tip the driver in cash on delivery. This is possible because there is no requirement limiting drivers to only receive prompts through the DoorDash app. Cash tips can be beneficial to your driver by increasing the amount they earn from deliveries. Here’s how it happened:
A cash tip means the DoorDash app doesn’t keep track of it. Instead, they’ll see that the driver isn’t paying the minimum guaranteed amount and step in to pay the amount needed to meet the minimum guaranteed amount. In addition to this, drivers receive a cash tip from you, which adds to their total shipping fee.
Paying cash will benefit your drivers because they can easily use the money without having to wait for payday.
If you change your mind about cash tips and decide to use the app instead, make sure to tell your driver when your order arrives. Doing so will help avoid any misunderstandings.
Do DoorDash drivers rate customers?
No, DoorDash drivers don’t rate their customers. However, they may have to comment on delivery after delivery. If anything happens to a customer, they can leave a review, but unlike other apps, Door Dash doesn’t publish these ratings.
Customers can rate their driver and food after delivery. DoorDash keeps ratings and eliminates low Dasher ratings in situations like heavy traffic and long wait times at restaurants.
Want to learn more about DoorDash? Read these articles to find out when DoorDash is open, whether DoorDash delivers to hotels, and whether you can use DoorDash’s gift cards.
As you can see, DoorDash has one of the most complex payment structures. One important thing you shouldn’t forget, however, is that drivers rely heavily on tips to earn a decent income, as they spend their money on gas and oil to make deliveries possible.
For tipping, you can choose to go through the DoorDash app or give them cash.