IKEA Sofa Warranty (Time Frame, Claims, Sofas Covered + More)
IKEA offers such a wide range of sofas that it can be overwhelming when you’re thinking of swapping out your living room furniture for something more cozy and comfortable.
But did you know about the sofa warranty that IKEA offers its customers? It intrigued me so I’ve been doing some research. Here’s what I found!
ikea sofa warranty
From 2023, IKEA offers a 10-year limited warranty on most of its sofa products. If an IKEA sofa breaks or breaks due to improper manufacture, customers can get store credit for a replacement. However, the IKEA sofa warranty does not cover any damage or general wear and tear caused by the customer.
But what is the time frame of the IKEA sofa warranty? Read on to find out more, including how IKEA can fix these problems for free!
What is the time frame of the IKEA sofa warranty?
IKEA sofas are guaranteed for up to 10 years from the date of purchase.
However, this warranty does not apply if the sofa has been placed outside or in a humid environment, nor if the sofa has been improperly cleaned, abused, altered, misused, improperly used, installed or assembled incorrectly, or improperly stored.
IKEA’s limited warranty also does not cover incidental or consequential damages. However, some states do not allow this limitation on the warranty.
How do you make a claim on the IKEA sofa warranty?
To make a claim on your IKEA sofa, you will need to provide the original receipt as proof of purchase. Take this receipt to your local IKEA to speak with a member of staff, or call 1-888-888-4532 for assistance.
If you need to call, IKEA is open Sunday-Saturday, 9am-10pm ET.
Once you file a claim, IKEA will send a team to assess the defect and determine whether it is the fault of the manufacturer or the customer.
Which sofas are covered under the IKEA Sofa Warranty?
This limited warranty covers the frame, seat and cushions of the following sofas:
- DAGSTORP seating series
- ACTOR Seat Series
- Carlstad Sofa
- KIVIK chair series
- KLIPPAN 2-seater sofa
- KNISLINGE Seating Collection
- KNOPPARP 2-seat sofa
- LANDSKRONA Seating Collection
- NOCKEBY seat series
- NORSBORG Seating Series
- SKOGABY Seat Series
- SÖDERHAMN seating series
- Stockholm Seat Collection
- STOCKSUND seating series
- TIDAFORS Seat Series
- TIMSFORS Seat Series
- VALLENTUNA chair series
- EKENÄS Armchair and footstool
- Acero Armchair
- GRÖNADAL rocking chair
- MELLBY armchair
- NOLBYN armchair
- NOLMYRA armchair
- POÄNG armchair and footstool frame
- STRANDMON armchair and footstool
What is not covered by the IKEA sofa warranty?
Some sofa products are not covered by this 10-year limited warranty, including:
- Cloth cover
- leather case
- TULLSTA armchair
- JENNYLUND armchair
- wooden man armchair
- POÄNG cushion
- POÄNG Children’s armchair
If you attempt to make a claim on these items under this warranty, you will fail and IKEA will immediately reject your claim.
Will IKEA replace broken sofas?
When you make a claim on your sofa under this limited warranty, IKEA will send a team to find the source of the problem.
If they are returned and judged to be defective in materials or workmanship, your sofa will be repaired or replaced as soon as possible.
Furthermore, IKEA will bear the costs in this regard, including labour, time and materials.
How do you clean and maintain an IKEA sofa?
IKEA will provide customers with instructions on how to clean the sofa properly after they receive it. Failure to follow these recommendations will void the warranty.
In addition, IKEA also recommends that customers refill the cushions regularly, at least once a month, and replace less-used cushions around the sofa to maintain comfort.
Customers should also tighten the screws on the legs of the sofa after two weeks of use, and check several times a year to make sure they are still secure.
For washable covers, IKEA advises customers to follow the cleaning instructions on the label, iron in a slightly damp condition and reattach the cover in a slightly damp condition as it stretches more easily.
For leather sofas, IKEA recommends regular vacuuming with a soft vacuum brush and a thorough cleaning with a leather care product several times a year.
In addition, it is not recommended to use detergents to clean leather sofas, and keep leather furniture out of direct sunlight to prevent the leather from drying out.
For coated fabric sofas, IKEA recommends regularly vacuuming with a soft vacuum brush and then wiping with a damp cloth.
You should also get extra care and advice about the product, so it is advisable to refer to this when cleaning your sofa as well.
If you want to learn more about IKEA, you can also read our related posts on IKEA sofa return policy, whether IKEA sofas are boxed, and where IKEA furniture is made.
in conclusion
The IKEA sofa warranty is 10 years and covers 25 different sofas in the IKEA catalogue. This warranty covers defects in material or workmanship of the product, but does not cover the customer’s use of the product.
To make a claim, you will need your original receipt as proof of purchase. Once you file a claim, IKEA’s team will determine whether the problem with your sofa is a defect covered by the warranty.
