Waiting for sellers to ship on StockX (what that means!)
StockX is an online marketplace for buying and selling sneakers and other merchandise. The service was named a marketplace for selling sneakers, but has since expanded to include streetwear, watches, handbags, and even electronics and other collectibles.
If you’ve ever purchased anything on StockX, you’ve probably noticed that your orders are sometimes marked as “waiting for seller to ship”. If you’re wondering what exactly this means, you’re not alone. Waiting while your order is waiting to ship can be a headache.
Read on to find some information on what “waiting for seller to ship” means, and some details on how long it usually takes to receive a shipment from StockX
What does “waiting for seller to ship” mean on StockX?
StockX has a fairly simple system for setting up merchandising. The site provides a centralized place where buyers and sellers can meet and agree to buy or sell items. Customers can see the price history of various items, as well as the most recent ask and bid prices.
“Waiting for seller to ship” simply means that the seller of your item has not shipped it yet. Sometimes, it can take several days to update the status of a shipment. In most cases, it is recommended to wait at least two days before trying to contact the seller.
If your item has been stuck in “Waiting for Seller Shipment” status for more than a week, there may be a problem with your order. Since StockX sells items from countless third-party sellers, there’s always a chance that something goes wrong with your order. If you suspect the seller is trying to deceive you, or refuse to ship, you can contact customer service.
However, as mentioned above, it is recommended that you contact the seller yourself before attempting to contact customer service. In most cases, you will be able to resolve the issue with the seller without involving StockX in the dispute.
How long does it take for sellers to ship on StockX?
According to the StockX help page, StockX aims to fulfill orders within 7-12 business days. This time frame does not include weekends or holidays, so be sure to be ready to receive your item on the appropriate date.
You should expect your order to be completed within 7-12 business days. Shipping times will vary based on when the seller actually ships the item. Once shipped, the item must go through a verification process, after which you will receive tracking information for your order.
Once tracking information is received, your item is on its way. You’ll be able to track items as they move through the shipping system to get up-to-date information on when your shipments are likely to arrive. If your item has been stuck in “Waiting for Seller Shipment” status for more than a few days, it’s best to contact the seller to find out.
If you are unable to get in touch with the seller, then you may need to contact customer service to resolve the issue.
What happens if the seller doesn’t ship on StockX?
StockX prides itself on fulfilling orders quickly and efficiently. Therefore, they take seller violations very seriously. If sellers don’t meet their obligations, they could face penalties and other disciplinary action.
If sellers fail to ship an item they sell on StockX, they will be fined 15% of the transaction price, with a minimum of $15. If you’re running a seller account, it’s important to close your sales quickly and consistently if you want to avoid getting stuck.
Seller accounts will be subject to this penalty if they fail to ship within the standard two business day shipping period. Similar penalties will apply if you ship an item that does not meet the qualifying guidelines.
However, StockX is under no obligation to return items that do not match the description on the seller’s page. This means that StockX will not accept counterfeit items or items that do not match their description for refunds. Depending on the laws in your area, counterfeit goods may be handed over to local authorities.
Want to learn more about StockX? Check out these articles to learn how long it takes StockX to authenticate, the conditions under which shoes are sold on StockX, and how long it takes StockX to ship.
StockX is a convenient way to get deals on branded sneakers, streetwear and other merchandise. Sellers can be penalized if they don’t meet their obligations, but that doesn’t mean you shouldn’t be careful when browsing items on StockX.
If your item fails to ship on time, it is recommended to contact the seller to see if the issue can be resolved without contacting customer service. If you have any questions or concerns, please feel free to fire in the comments section.