To make an exchange, return the merchandise (including device, charger, battery, instructions, and any other components) in the ORIGINAL box. All merchandise must be in like-new condition and accompanied by the original receipt. Shipping charges may apply to exchange merchandise sent to you by Verizon.
Additionally, How do I cancel my FIOS equipment and return? If you’d still like to cancel, give us a call Monday – Friday, 8:00 – 5:00pm EST, at 1.844. 837.2262. Remember to have your account information handy. Once your service is cancelled, don’t forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.
How can I contact Verizon?
If you have questions or need additional help, please call 1-800 Verizon (1-800-837-4966).
Also, How many days do I have to trade in my phone Verizon? Also, don’t forget that select phones and plans from Verizon offer added promo savings when you trade in your old device within 30 days of purchase. Keep reading to learn how you can save (or make) money by trading in any device safely and conveniently from the comfort of your own home.
Can I leave Verizon if I still owe on my phone?
NOTE: If there is an outstanding Device Payment Agreement, you can pay off the remaining balance of your device on our Pay off your device page or it will appear on your next bill after the cancellation.
Beside this, How do I return a FIOS router? Return Options:
- Return rented equipment to The UPS Store nearest you. Check here.
- You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records.
- Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.
Does Verizon have contracts 2021? Starting today, Verizon will no longer be allowing customers who are upgrading their smartphones to purchase a two-year contract, effectively eliminating two-year contracts for all new and existing users.
What time of day does Verizon shut off service? After we receive your payment in full for services provided by other companies, we will unblock them. You will be charged a fee to restore or unblock your service. When service can be turned off for non-payment We turn off service only between 8 AM and 7:30 PM, Monday— Thursday, and between 8 AM and 3 PM on Friday.
How do I speak to a live person at Verizon FIOS?
You can call 800-837-4966 at any time or download the My Fios app to call a Tech Support Pro agent directly.
What phone number is 800 837 4966? The new number, 1-800-VERIZON (1-800-837-4966), replaces more than 100 toll-free numbers used in the past by Verizon wireline customers.
How long do I have to return my old phone to Verizon?
You may return or exchange wireless devices and accessories purchased from Verizon within 30 days of purchase. Returning merchandise does not terminate your service, so you’ll need to contact us if you want to cancel your line. A $50 restocking fee applies to any return or exchange of a wireless device*.
When you trade in your phone do they wipe it? Before you trade in your old phone, it’s important to properly wipe the data clean. A factory reset will work, so long as you encrypt the phone first. For Android users, if you existing phone runs Android 6.0 (Marshmallow) or newer, your data will already be encrypted by default.
What is a promotion chargeback Verizon?
If a discounted device is purchased, but not activated within 90 days of the order date, the device is considered a “cold phone”. Once this 90-day limit is reached, Verizon will issue a chargeback for the difference between the order cost and the device’s full retail price.
Can I go back to Verizon if I owe them money?
If you’ve got an outstanding balance with your current carrier, there’s good news: you can absolutely still switch phone companies. However, you’ll need to settle your balance before you do so. Typically, that means paying a final bill.
What happens if I dont pay Verizon? if you stop paying your bill, they will blacklist your ESN and the phone wont be able to be used on Verizon until the account is paid. your account will go to collections, effecting your credit and probably accrue interest or late fees.
Can Verizon block my IMEI? If you don’t know why your IMEI is blocked, you can contact Verizon support to find out. Reasons for blacklisting IMEIs include an unpaid balance on your wireless bill, a reported theft, or even a mistake.
What can I do with my old FIOS router?
If you want to return it, you can drop it off at a FIOS store or at a UPS store. Hang on to the receipt in case VZ tries to bill you for the old router. They’ve been known to do that.
How do I call Verizon? If you have questions or need additional help, please call 1-800 Verizon (1-800-837-4966).
Does Verizon Fios charge for router?
Verizon modem and router rental fee — With Verizon Fios internet plans, you can either rent the Fios Router for $15/mo. or purchase it for a one-time price of $199.99. You also have the option to use your own modem and router. The Fios Router monthly rental fee is waived with the Fios Gigabit Connection plan.
Does Verizon still do 2 year contracts? Verizon has switched from two-year contracts to three-year plans only. The switch applies to smartphones, tablets, smartwatches, and more. Want to upgrade? Then you’ll need to pay the balance in full or wait out your contract.
Does Verizon have contracts 2022?
Now, if you want to use Verizon’s device payment agreement, you’ll need to pay for any device you buy over the course of 36 months, which means that you’ll keep paying for your device for the next three years. This new contract is said to start on February 9, 2022.
Is there a termination fee for Verizon? Verizon charges an Early Termination Fee (ETF) of $350 through the first six months of service. The termination fee declines gradually over the course of the rest of the contract, including $10 per month for months 7-17; $20 per month for months 18-22, and $60 upon completion of the 23rd month.
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