Verizon FIOS Internet Not Working (List of Potential Fixes + FAQ)
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Do you have Verizon Fios Internet and have a problem not working and want to know how to fix it as soon as possible?
Well, I’ve been researching why your Verizon Fios Internet might not be working and found several potential fixes, so read on to find out what I found!
Why is my Verizon FIOS internet not working in 2022?
The best solution for Verizon Fios Internet is to unplug the router, wait a few minutes, then plug it back in and see if it works in 2022. Also, check to make sure all plugs are plugged in and not damaged. You can also switch devices to see if the problem is the device.
Are you looking for more solutions to your Verizon Fios Internet not working issue? If so, I have more possible solutions below for you to try, read on!
1. Switchgear
The first fix for your Internet is to switch devices to see if it’s the Internet or the specific device you’re trying to connect to.
For example, if you’re using a laptop, try using your mobile device or tablet to see if you can connect to a WiFi network.
2. Unplug the router and plug it back in
You can unplug your Fios router, wait a few minutes, and plug it back in to see if that solves your problem, but make sure to keep it loaded before trying to reconnect.
3. Check for interruptions
You want to see if Verizon Fios is experiencing an outage that may be preventing your Verizon Fios Internet from working properly.
For example, you can use the My Verizon website or app to chat with someone to ask about a power outage, or you can call Verizon Fios to see if there is a power outage.
However, if the problem is an outage, you’ll just have to wait for Verizon to fix the problem, which can take hours or days, depending on the source.
4. Make sure the power cord is plugged in
While you may think your router’s power cord is fully plugged in, the power cord may be loose and cause connection problems.
So check your router and make sure all required power cables are plugged in, and check them for damage such as frays.
5. Make sure the power outlet is working
If you notice that your Verizon Fios router isn’t working, you should make sure your router is plugged into a working outlet.
Also, plug lights or other devices into each outlet to verify that they are all working, and you can also check your surge protector to make sure it’s turned on and plugged into the outlet.
6. Mobile router
You can try moving your router to another location and see if that improves your signal, which may be a good way to fix your Verizon Fios Internet if you’re getting weak or no signal.
For example, if you have a router on the bottom shelf of your entertainment center, move it to the top to see if the signal improves.
7. Clear obstacles near the router
Objects or obstructions near the router may cause interference and prevent the router from functioning properly, so move any objects or obstructions to clear the router.
8. Flush DNS
It may be necessary to flush DNS, which can be done by using your Windows computer and following these steps:
- Open a command prompt on the PC as an administrator
- Enter: Ipconfig/flushdns >
- Click the Enter button
- Then enter: Ipconfig/release >
- Hit the Enter button again
- Enter: ipconfig/renew
- Press Enter again
Also, if you have a Mac device, you can perform a DNS flush by following these simple steps:
- Enter command prompt as administrator
- Enter: HUP mDNSResponder >
- Click the Enter button
- Enter administrator password
- Click Return or Enter
Also, once you perform a DNS flush, you will need to wait about 30 seconds before reconnecting to the network.
9. Reset the router to factory settings
You can easily reset your router to factory defaults to try and fix your Verizon Fios Internet, but you’ll lose your personalization, so it should be one of the last options you try.
To reset your router, simply push the security pin into the “reset” button on the back of the router and use the default username and password on the side of the router.
Also, before attempting to log in with any device, wait a few minutes to give the router time to boot normally.
10. Run a virus scan on your device
If you’re still having problems with your Verizon Fios Internet, then you should run a virus scan on your device to make sure your device doesn’t have a problem.
For example, some malware and viruses can disable your Internet connection, so it’s important to run scans regularly to avoid such situations that might affect your connection.
11. Check how many devices are using the internet
One reason Verizon Fios might not work is that you have too many devices using data and bandwidth, which can slow down your Internet connection.
So walk around to see if anyone in your house is streaming or downloading that is taking up a lot of your internet, and asking them to stop and see if that helps.
12. Contact Verizon
If you’re still having problems, you can contact Verizon, as it could be the device at your location or a defective router.
Additionally, Verizon may have other tips and tricks to help you before the company sends a technician to see what’s wrong, such as a reset on the Verizon side.
Why is my Fios router light red?
If the Fios router light is flashing red quickly, the router is overheating, but a slow flashing light means it failed to pair with WPS.
Most importantly, a steady red light indicates a system or hardware failure.
To learn more, you can also read our posts on why Verizon doesn’t work, Verizon remote doesn’t work, and Verizon hotspot doesn’t work.
in conclusion
To fix your Verizon Fios Internet, you can try unplugging and plugging the router back in, and checking the power cords to make sure they’re plugged in and not damaged.
Additionally, you can check power outlets, switch devices, move the router, remove obstacles, and factory reset the router to default settings.
