Amazon Notifications Not Working (12 Potential Fixes + FAQ)
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Have you tried getting notifications from Amazon but found that Amazon notifications are not working? Do you want to know some of the best fixes for this common problem?
Well, I’ve been researching this topic and found some great solutions to your problem, so read on to find out what I’ve found!
Why are my Amazon notifications not working in 2022?
If Amazon notifications aren’t working, you can go in and make sure push notifications are enabled for Amazon and Alexa in 2022. You can also try restarting your device, removing and reinstalling the Amazon app, and disabling any battery optimizations you have that may delay or prevent notifications from going through.
Would you like to learn more about potential fixes for Amazon notifications not working? If so, read further for all the other fixes I found while researching this topic!
1. Restart your device
Whenever you encounter an issue with Amazon notifications not working, the first solution to try is to restart your mobile device, whether you are using an Android, iOS or Amazon device.
Additionally, restarting the device can clear RAM issues as well as clearing the cache, which can both prevent notifications from working properly.
2. Make sure push notifications are enabled
While it may seem obvious, you’ll want to check to make sure that push notifications are enabled for the Amazon app for your iOS or Android device.
For example, you can go into Settings and choose Push Notifications or App Notifications, then find the Amazon app and double-check that they’re enabled.
3. Delete and reinstall the Amazon app
If Amazon notifications don’t work, this is a potential workaround if you delete the app from your device and reinstall it, but you’ll lose your preferences and settings if you take this step.
However, if you delete the app and reinstall it, many bugs can be fixed easily and in just a few minutes.
4. Turn off battery optimization
Battery optimization can seriously affect notifications coming through, so if you find that Amazon notifications aren’t working, make sure your battery optimization is turned off.
For example, turning on battery saver disables most notifications on your device and can be accidentally pressed without you realizing it.
5. Check the time zone setting for the alert
You can also potentially fix this problem if you go into the settings of both your phone and the app and make sure your time zone is appropriate for your location.
6. Check app permissions
You can also fix Amazon notifications not working by going into the Amazon app and checking the app permissions, which will allow the app to show push notifications on your device.
For example, go into Settings, then select Apps & Notifications, then click the Amazon app to see if the Notifications permission is enabled.
7. Check Do Not Disturb or Stop Notifications settings
A lot of people use settings like Do Not Disturb or stop notifications from apps without even realizing it, so go into your phone settings and make sure Do Not Disturb is turned off.
Also, you can set certain app notifications to stop at certain times of the day, so go into your Amazon app settings and make sure there are no stop periods.
8. Check if your device can display the preview
If you find that Amazon notifications are not working on your device, you need to check if your device can show a preview so you can see the notification on your display.
For example, on an iPhone, go to Settings, then Notifications, and make sure Show Preview has a checkmark next to the Always option.
9. Check the phone manufacturer’s battery saving software
Some devices, especially Android devices like Xiaomi, install software on your device that disables apps it deems unimportant, which can cause Amazon notifications to not work.
Specifically, Xiaomi has a piece of software called “Security” that disables apps it deems unimportant as part of a battery-saving method.
If you’re using an Android device, you’ll want to find these tools on your device and clear Amazon from the list of disabled apps.
10. Check for Amazon App Updates
If notifications don’t work with Amazon, you need to make sure to update the Amazon app to the latest version, as older versions of the app may block functionality and limit functionality.
Also, if you don’t have automatic notifications turned on, you’ll have to manually go into the app store or phone settings to check for Amazon’s app updates and download them.
11. Allow apps to run in the background
Mainly an Android issue, you can turn off apps running in the background, which is great for saving battery, but can also cause apps not to work, like Amazon.
Also, if the Amazon app is not allowed to run in the background, this may be why you noticed that Amazon notifications are not working, so change this setting on your device.
For Android, go to Settings, then Apps & Notifications, select Amazon, then go to Battery settings and check Background Restrictions.
12. Check your internet connection
Finally, if you find that Amazon notifications are not working, check your network connection, as you need to be wireless or data enabled to get Amazon notifications.
Without a good signal, you won’t receive app notifications, so it’s always worth checking your network connection to make sure you have a strong signal over Wi-Fi or cellular.
How do you turn on Amazon notifications?
You can set up your mobile device to receive notifications from Amazon, including order issues, customer service issues, and more, by following these steps:
- Log in to your Amazon account
- Go to “Your Account”
- Select “Communication Preferences” from the “Email Alerts, Messages, and Ads” section
However, to do this, you will need to add your mobile number to your Amazon account, which can be done with the following steps:
- Add your mobile number to your account under “SMS Preferences”
- Select “Add” next to “Mobile Number”
- Enter your phone number, select Continue, then OK
- Verify phone number with text password
How do I turn on Amazon notifications on my iPhone?
If you want to turn on Amazon Notifications on iPhone, you need to follow these steps:
- Open the Amazon app
- Click “Menu” on the left side of the screen
- Select “Settings”
- Select “Notifications”
- Click to toggle Shipping Advice
To learn more, you can also read our posts on Amazon Photos not working, why Amazon’s iPhone app doesn’t work, and why Amazon’s tracking numbers don’t work.
in conclusion
If you find that Amazon notifications are not working, you can try restarting your device, removing and reinstalling the Amazon app, checking your internet connection, and checking for app updates.
Also, you can try turning off any power saving modes or battery optimizations that might be hindering app notifications, or check for software on your device that might be disabling apps.