What does end of day mean for FedEx? (full guide)
If you like to keep tabs on your deliveries, you’re probably very familiar with the term “end of day” in tracking information.
While this may seem like a simple phrase, you may be wondering what it means for your delivery. This article will let you know when the day ends and what happens after that time if your package arrives via FedEx!
What will FedEx in 2022 mean?
FedEx’s end of day represents the time most drivers complete same-day delivery of packages in 2022. For business customers, this is usually 5:00 PM or closing time. Residential customers typically receive delivery by 8:00 pm; however, the end of the day may be delayed until 9:00 pm or later.
If you still have questions about when you will receive your package, be sure to keep reading!
What is FedEx’s end of day?
FedEx’s end of day varies by service.
That said, ground and other commercial delivery services typically complete deliveries at 5:00pm or closing time, whichever comes first.
However, if the business is open after 5:00 p.m., FedEx can delay the delivery to the 5:00 p.m. cutoff if necessary, but this is rare.
For residential services such as FedEx Home Delivery, FedEx sets 8:00 PM (local time) as the end of the day.
Additionally, the cut-off time for FedEx to ship packages depends on where you ship.
For example, some locations may close at 5:00 pm, while others may close local packages at 7:00 pm.
Since the end of day for shipping packages varies widely, if you plan to ship at the end of the day, it is best to contact your local FedEx office for more information.
Does FedEx deliver after 8:00pm?
As mentioned in the previous section, FedEx’s end of day is usually set at 8:00 PM. However, sometimes the package may arrive later.
For example, FedEx drivers may delay delivery to ensure that packages sent via guaranteed delivery services such as overnight or 2 days arrive on time.
Additionally, drivers may have to extend delivery times due to inclement weather, traffic congestion or other delays.
Finally, during the busy season between Thanksgiving and New Years, you may receive deliveries after 8:00pm.
During this period of high package volume, drivers often leave before 9:00pm, 10:00pm or even 11:00pm.
Either way, a good way to know if your package will arrive later than the traditional “end of day” time is to check tracking information.
So if you see “Out for Delivery” next to your shipping information, your item may arrive the same day.
What if FedEx doesn’t deliver at the end of the day?
FedEx’s response to “delayed” deliveries depends on the service the customer chooses. For example, some services come with a money-back guarantee, while others do not.
Additionally, FedEx services that offer a money-back guarantee include:
- FedEx overnight (First, Priority, Standard)
- FedEx International (First, Priority, Priority Express, Priority Freight)
Additionally, if you send a package using one of these services and it doesn’t arrive by the end of the day, you can request a refund or bill adjustment.
To do so, please contact FedEx Customer Service at 1-800-FEDEX (1-800-463-3339).
Other services such as FedEx Express, FedEx Ground, FedEx Freight, and FedEx Office do not offer a money-back guarantee.
If your package arrives after the end of the day, late delivery will be considered a simple inconvenience.
Therefore, the customer does not have any recourse for a refund. In this case, all you can do is wait for the package to arrive and hope the delay isn’t too long.
To learn more, you can also read our posts on what FedEx holds on location means, what FedEx undeliverable means, and what FedEx returns to sender means.
in conclusion
In most cases, when FedEx says the end of the day, that means 5:00 pm for commercial deliveries and 8:00 pm for residential deliveries.
Also, while commercial express delivery is unlikely to arrive after 5:00pm, residential express delivery is often delayed, especially during busy times.
