I lost my FedEx tracking number (where to find + what to do)
Each of FedEx’s more than 6.6 million packages each day is assigned a unique tracking number, allowing customers to track their items. Unfortunately, it is not uncommon to misplace this important number.
However, while losing your tracking number may seem scary, it’s not the end of the world. There are many ways to get it, and even track your package without it, so read on to find out what to do when that happens!
What should I do if I lose my FedEx tracking number?
FedEx tracking numbers are found on package delivery receipts, shipping labels, email receipts, and online in the FedEx Delivery Manager tool in 2022. If none of these are accessible, you can do so by calling FedEx Customer Service and providing details about the shipment (eg name, address, phone).
If you want to find other places where your FedEx tracking number is located and see if your shipment can be tracked without a tracking number, be sure to keep reading!
What is a FedEx Tracking Number?
Before explaining what to do if you lose your FedEx tracking number, it’s important to understand exactly what a tracking number is and what it is for.
Every package sent through FedEx is assigned a unique tracking number and a barcode associated with the tracking number.
FedEx typically uses 12-digit tracking numbers written in this format: (9999 9999 9999). While most tracking numbers are 12 digits, 15 digit tracking numbers also exist.
When an item arrives or leaves a FedEx facility, employees scan the package’s barcode and the item’s current location is updated on FedEx’s tracking software.
Typically, this is the information customers see when they enter their tracking number on the FedEx website.
Where can I find my FedEx tracking number?
It’s certainly possible to lose your FedEx tracking number, but there’s a good chance you’ll be able to get it back because tracking numbers are stored in many places.
If you are the sender, your tracking number will be listed on your package delivery receipt. FedEx employees often circle or highlight tracking numbers for easy finding.
Also, you can find your tracking number on the shipping label. If you happen to take a photo before you mail the label, you can also access your tracking number.
On a related note, you can visit any nearby FedEx office to get a copy of the package shipping label that will show your FedEx tracking number.
However, if you happened to buy your shipping label online, you should have received your tracking number via email.
Another way to find your tracking number is through FedEx’s Delivery Manager program.
If you have an account set up on this platform, you can view the location and tracking number of your package.
Both shippers and recipients can obtain their tracking numbers by calling FedEx Customer Service at 1-800-GOFEDEX (1-800-463-3339).
As long as you can provide information about your package (such as the recipient’s address), the rep should be able to find it and provide your tracking number.
Finally, if you are the recipient, you can obtain your tracking number by calling or emailing the shipper.
Can I track my FedEx package without a tracking number?
Even though there are many places to find your tracking number, chances are you won’t be able to find it.
If this is the case, it is still possible to track FedEx packages without a tracking number.
For example, you can use the backup number associated with your package to track your package. This can be a reference number or a purchase order number.
You can also use your door track number to track your package. Simply enter this number in the “Tracking ID” field on the FedEx website.
The number starts with the letters “DT” followed by 12 digits. After entering the information, click Track to see the location of the item.
Finally, you can track your package by calling FedEx Customer Service at 1-800-GOFEDEX (1-800-463-3339).
Representatives will be able to find the location of your package as long as you provide information about the recipient and/or sender name and origin and destination addresses.
To learn more, you can also read our posts on FedEx Package Immobilization, FedEx Destination Facilities, and FedEx Sorting Facilities.
in conclusion
You may think you’ve lost your FedEx tracking number, but chances are you can find it in your email, receipt, or contact the sender.
Even if you can’t find it, you can still track your package by calling FedEx Customer Service or using another number such as a purchase order number or reference number.