FedEx Sorting Facility (what is it + other FAQs)
FedEx uses a complex system of spokes and wheels to help packages get where they need to be in the shortest possible time. In this system, larger centers (i.e. warehouses) process and sort packages before sending them to smaller locations for delivery.
One of these smaller locations is called a FedEx Sorting Facility (or Sorting Facility). By the end of this article, you’ll know exactly what a sorting facility is, how long your package stays there, and what to do if your package gets stuck in one spot, so keep reading to learn more!
What is a FedEx Sorting Facility?
The FedEx Sorting Facility is a large FedEx warehouse that inspects, marks and arranges packages by destination in 2022. After this, the package is dispatched to other facilities. Packages typically spend about three days in sorting facilities. If the package stays longer than 5 days, it is worth contacting customer service for more information.
There’s still a lot to say about FedEx sorting facilities, so be sure to complete this article to learn everything you need to know!
How long do packages stay in FedEx’s sorting facility?
Packages stay at FedEx sorting facilities for three to five days.
That being said, the actual time a package stays in one of these locations depends on the shipping service and facility chosen.
For example, FedEx home delivery packages typically spend longer in the sorting facility than 2-day packages.
Likewise, if there is a backlog of packages or there is a shortage of personnel, items will stay at the sorting facility for longer.
What should I do if my package is stuck at a FedEx sorting facility?
As mentioned above, packages tend to spend three to five days in FedEx sorting facilities.
If your package has been in the sorting facility for longer than this time, it’s time to contact FedEx Customer Service to find out what happened.
You can contact Customer Service using the chat feature on the FedEx website or by calling 1 (800) 463-3339.
In either case, a FedEx representative will use your tracking number to locate the item and provide you with more information about why it may be on hold.
Sometimes, just contacting customer service can get a package back on track.
Other times, they may notify you that your package has been returned to the sender.
This can happen if there is a problem with the shipping address or if the package contains prohibited items.
If you suspect this may be the case, it’s also a good idea to contact the shipper to see if they can provide you with more information.
Can you pick up packages from FedEx sorting facilities?
Although you may want to, you cannot pick up packages from FedEx sorting facilities. For reasons of liability, third parties are not allowed to enter these buildings.
Therefore, you can wait patiently for the package to arrive, or you can request to hold the package for faster processing.
When you change your delivery from “Shipping Address” to “Delivery Pickup,” FedEx will deliver your item to a facility near you instead of delivering it to your home or business.
Also, because the items will be shipped to a more centralized location, the delivery time is shorter (usually a day or so).
To learn more, you can also read our posts on FedEx Originating Facilities, FedEx Local Facilities, and FedEx Destination Facilities.
in conclusion
FedEx sorting facilities are key locations in the courier company’s infrastructure. In fact, they are where packages are processed, organized and redistributed on the way to their final destination.
While it can be frustrating to wait three to five days for your items to move to the next location, keep in mind that this is an absolute maximum. Most packages are distributed much faster. If you really can’t wait, apply for a hold on the package instead of home delivery.
