FedEx packages won’t move (why this happens + more)
There are times when your package is transferred from one distribution center to another with absolutely no problems. Then, in other cases, the package appears to be heading in the wrong direction or not moving at all.
Well, I’ll address the second question in this article and answer all your questions about why your package isn’t moving and what you can do about it, so read on to learn more!
What does “FedEx packages not moving” mean in 2022?
In 2022, FedEx packages may not move due to being stuck in customs, having an incorrect or incomplete address, bad weather, improper packaging, or getting lost. It’s also possible that a package is actually moving, but appears to be stuck because it’s in transit. Most issues will be resolved within a few days, but if not, please contact customer service.
It’s frustrating not knowing what’s going on with your package, so keep reading this article for more insights on what’s going on!
What does it mean if my FedEx package gets stuck in transit?
Before I explain why FedEx packages get stuck, it’s important to understand what the term “stuck in transit” means.
Well, stuck in transit is another way of saying the package is no longer heading towards its destination.
So that could mean it’s stuck in one of FedEx’s hubs or stuck in customs awaiting further inspection.
Why isn’t FedEx shipping my package?
There are many reasons why your package doesn’t seem to be moving. In some cases, the packages are actually stuck, but in other cases, they may actually be moving.
Let’s take a closer look at the reasons behind both cases. Packages can get stuck in transit for a number of reasons, including:
- customs clearance – Items shipped from another country may be held up at the border due to non-payment of fees or failure to provide proper documentation.
- Wrong or incomplete address – Address issues are one of the most common reasons for shipments to get stuck. If FedEx cannot determine where your package needs to go, it may be put on hold until you correct the problem.
- weather – While the weather is fine where you are, it may not be where your package is. Things like snow and natural disasters can slow down or even stop your package for days.
- Improper packaging – Having secure packaging is important not only for the safety of your items, but also for the safety of the workers handling your packages. Therefore, if the package leaks or has a sharp object inside, the package may be stopped.
- lost package – That’s why no one wants to hear, it’s rare, but it does happen.
While some bags may actually be stuck, others may just appear to be stuck. This is because of FedEx’s scanner.
When packages are in the hands of FedEx, they are scanned at various points between pickup and delivery.
Sometimes these scans happen every few hours, and sometimes shipments can go more than 24 hours without an update, which is especially common during long journeys.
So it looks like the package isn’t moving, when in fact it’s on its way to the next location where it will be scanned and/or delivered.
What if my FedEx package doesn’t move?
If your package has not moved in a day or two, our advice is to wait a little longer. In most cases, FedEx is able to resolve delivery and logistics issues within a few days.
That being said, if you’ve been waiting more than four days, it’s best to contact FedEx Customer Service for more information about your delivery.
You can do this by calling 1-800-463-3339. FedEx employees are available to answer your calls 24 hours a day, 7 days a week.
After sharing your tracking number, the employee should be able to give you more information about the whereabouts of the package and tell you why the package didn’t move.
FedEx Customer Service can also be contacted via email or the live chat facility on the website.
If you cannot get a satisfactory explanation, it may be time to file a lost package claim with FedEx.
To learn more, you can also check out our posts on FedEx Originating Facilities, FedEx Local Facilities, and FedEx Destination Facilities.
in conclusion
FedEx packages often get stuck due to external factors like customs clearance or bad weather conditions. They can also be delayed due to customer errors such as incorrect addresses or poor package security.
Still, the most likely scenario is that your package is moving as planned but has not received a scan for a while. This will make your package appear not to be moving, when in fact it is.
