Why doesn’t FedEx holiday work? (7 reasons)
Carrying a package out of town on the way can create a dilemma. After all, you don’t want your package to sit for days when it’s vulnerable to bad weather or porch pirates. Fortunately, FedEx has created a solution to this problem – vacations.
However, there are many times when vacations don’t work. So, in this article, we’ll explore seven reasons why this happens, and give you some tips to fix it. Read on to find out more!
Why won’t FedEx Holidays work in 2022?
You need a valid FedEx Delivery Manager account to create a vacation hold in 2022. If this is not the problem, it may be that the type of package you are requesting to hold is not eligible for vacation hold. This is often the case for overnight or other time-sensitive packages.
These are some reasons the FedEx holiday suspension might not work, but there are many others, so be sure to complete this article to learn what they are!
1. You are not delivering a manager account
First, you must have a valid FedEx Delivery Manager account to set up vacations.
If your account has an old address or hasn’t been updated in a while, you won’t be able to create a vacation hold.
To resolve this issue, you should sign up for a new Delivery Manager account or correct issues with your current account.
2. Packages are not eligible for vacation
One of the most common reasons a vacation hold doesn’t work is that the type of package you’re trying to create a hold for isn’t eligible for this service.
Currently, only FedEx Express and FedEx Ground packages are eligible for Vacation Hold.
However, overnight and other time-sensitive packages cannot be held due to FedEx’s fast shipping times.
If your package is already on the way and you know you’ll be leaving, ask a friend or family member to pick it up from your home so it doesn’t stay out for too long.
3. Shipper restrictions do not allow holidays
Similar to the previous explanation, in some cases shippers have restrictions on holiday holdings.
If you are having problems, you should try contacting the shipper to see if there are any such restrictions.
4. You created a vacation reservation too late
When creating a FedEx leave, time matters. FedEx requires at least 24 hours’ notice of leave retention requests.
Therefore, if you try to create a vacation reservation the night before your flight, you may receive an error message on the FedEx website.
On the other hand, you might be able to create a request, but come home and find that your package was delivered while you were away.
This may be because your package is already on the truck waiting to be delivered. Once this happens, the package will be delivered with or without hold.
While FedEx’s system is advanced, it can’t quickly adjust to last-minute changes.
5. Your vacation is too long
FedEx holidays can last up to 14 days. You will receive an error message if you try to create a longer duration hold.
Unfortunately, there’s not much you can do to fix this other than request a shorter hold or ask someone to collect the package for you.
6. System failure or problem
Just because FedEx is one of the world’s leading logistics companies, that doesn’t mean the company doesn’t occasionally run into IT issues that affect package shipments.
These issues may affect your ability to create vacations in the first place.
Or, they can lead to miscommunication that ultimately results in your package being delivered despite the holidays being in place.
7. FedEx ignored the request
This last reason might be one of the most unfortunate explanations for why your vacation isn’t working.
There are many people who say they come home from vacation to find their package has been delivered, even though they have created a vacation.
To make matters worse, many mentioned creating a hold before the 24 hour deadline and confirming the hold directly with FedEx customer service.
In this case, the only explanation seems to be that FedEx ignored the vacation suspension request.
To learn more, you can also read our posts on FedEx Shipping Restrictions, FedEx Sick Leave Policy, and FedEx Training.
in conclusion
Planning a vacation can be stressful enough without worrying about your FedEx vacation not working.
Unfortunately, as this article shows, there are many reasons why this can happen. However, you should now have some explanation to help you solve the problem.
