Why is my Shein package stuck in “Shipped” status? (7 reasons)

Why is my Shein package stuck in “Shipped” status? (7 reasons)

Have you ever ordered something from Shein only to have your package in “shipped” status? If so, you are not alone. This is a common problem, but there are a few things you can do to try and fix it.

In this blog post, we’ll give you seven possible reasons why your Shein package might be stuck in the “shipped” quandary, read on!

Why is my Shein package stuck in “Shipped” status?

Customers often see their Shein orders stuck in “shipped status”. The seven most common reasons for this status are: the package is in transit, the address and shipping label are incorrect, customs issues, damage or insufficient inventory, and payment processing issues in 2022. When these seven problems occur, Shein orders may be delayed or cancelled until the problem is corrected.

Read on for seven reasons why your Shein order might not ship, plus tips to help you troubleshoot and deliver your order!

1. Your Shein package is still in transit

One of the most common reasons a package is in a shipped state is that it is still in transit.

Sometimes it can take days (or even weeks) for a package to arrive at your door from the retailer.

So if your Shein package is only a few days old, chances are it’s still in transit.

2. Your Shein package was shipped to the wrong address

Generally, if your package is shipped to the wrong address, it may be returned to Shein.

Often, this can cause delivery delays and can explain why your package is in shipped status.

3. Customs takes your Shein package

Usually, if customs detain your Shein package, it will show up as “shipped” on the tracking website.

However, it may take some time for customs to process the package, so there may be delays in delivery.

4. Shein Shipping Label Problems

If there is a problem with the shipping label (for example, unclear or illegible), this could explain why your package is stuck in shipped status.

In these cases, the package is usually returned to Shein so that a new label can be created.

5. Your Shein package was damaged in transit

When a Shein package is damaged in transit, it may be delayed or even returned to Shein. This can explain why your package is in the Shipped status.

6. There was a problem processing your Shein order payment

Additionally, if there is a problem with the payment (for example, the credit card used to pay for the order is declined), this can cause delays in shipping.

In some cases, the order may even be cancelled entirely.

7. The item in the Shein order is out of stock

Finally, if the item you ordered is out of stock, Shein may not ship it until the order is complete, which may result in a delay in delivery and your package still in the same condition.

How can shoppers track Shein orders?

Once an order is placed at Shein, shoppers can track their progress online. Start by going to the “My Orders” section on Shein’s website.

Just click on the order number to view its tracking information. Usually, orders will be shipped within 1-2 business days.

Once the package ships, shoppers will receive a shipping confirmation email from Shein with a tracking number.

This number can be used to track the package on the carrier’s website (usually DHL, UPS, USPS or ePacket).

What will the shopper do if the Shein package never arrives?

First, if your Shein package never arrived, you should check the tracking information to see if there are any updates on the status of the shipment.

Next, if the tracking information shows that the package has been delivered, but you never received it, you can contact Shein customer service for assistance.

Who is responsible if Shein’s package is lost in transit?

Usually, if a package is lost after being shipped from Shein, it is the retailer’s responsibility to investigate the matter.

In most cases, they will work with the carrier to try and locate the lost package. In response, Shein usually offers a refund or replacement if the package cannot be found.

To learn more, you can also read our posts on whether Shein ships on weekends, whether Shein ships next day, and Shein’s return policy.

in conclusion

If your Shein package has been in shipped status, there’s a good chance that one of these seven reasons is the culprit. In most cases, you don’t need to worry – your package will end up in your hands.

However, if you are concerned about the status of your order, you can always contact Shein Customer Service for more information.