Can Walgreens look up receipts? [Full Guide]
Keeping track of all the receipts for your purchases and finding the correct one in case you need to return an item can be difficult.
Since Walgreens (one of the largest pharmacy chains in the US) has transaction records, you might be wondering: Can Walgreens look up receipts? Read on to find out!
Can Walgreens look up receipts?
Yes, Walgreens can look up the receipts of all Balance Rewards members as long as they swipe their Balance Rewards card at the time of payment. Walgreens allows full refunds on purchases made within 30 days, but if you’re not a Balance Rewards member, you’re only eligible for partial store credit refunds.
If you’d like to learn more about the conditions for Walgreens inquiry receipts and whether you can return items without being a Balance Rewards member, keep reading!
Can you return an item at Walgreens without a receipt?
Yes, you can return items at Walgreens without a receipt. However, this is only possible if the following two conditions are met:
- You are a Walgreens Balance Rewards member
- You swiped your Balance Rewards card at checkout when paying
As long as you meet the above criteria, an in-store Walgreens associate can view your purchase receipt and offer you to return the item for a full refund. Refunds will be made to the payment method you used to purchase the item.
Please note that in order to authorize a return, Walgreens will require your photo ID. You may present any valid photo ID, including your U.S. driver’s license, U.S. state ID card, passport, or U.S. military ID.
What is the return period without a receipt?
Walgreens has a 30-day return (or exchange) policy on all products, whether you have a receipt or not. Therefore, any item purchased within the past 30 days will be considered a return.
However, this policy is at the sole discretion of the store manager. In some cases, the store manager may agree to return an item after 30 days if there is a valid reason for the delay.
If you’re not a Balance Rewards member, does Walgreens see receipts?
Unfortunately, Walgreens will not look up receipts if you are not a Balance Rewards member.
Can I return an item if you are not a Balance Rewards member?
If you’re not a Balance Rewards member, even though Walgreens doesn’t look for receipts, it still allows you to return products and items without a receipt within 30 days.
However, Walgreens will only return the item at the lowest advertised price and provide you with a refund amount via a Walgreens gift card. Please note that you will need to present a valid photo ID to complete returns.
Can I return an item after 30 days of purchase?
The decision is at the store manager’s discretion, so the manager may or may not decide to return your order after 30 days, depending on the validity of your reason.
However, if your order does get accepted for return after 30 days, you will only receive a refund in the form of store credit via a Walgreens gift card.
What items does Walgreens not return?
Even if you are a Balance Rewards member, Walgreens does not accept returns for the following products:
- prescription
- seasonal items
- sexual health program
As for contact lenses, returns are accepted if you received the incorrect lenses, found them to be defective or damaged, or simply ordered the wrong prescription.
To learn more, you can also check out my guide to using EBT at Walgreens, if Walgreens accepts GoodRx, and the Walgreens price match policy.
in conclusion
Walgreens does look up receipts as long as you are a Balance Rewards member and use your Balance Rewards card at checkout. In this event, you will receive a full refund of your purchase within 30 days. However, if you are not a Balance Rewards member, you will only be able to receive a partial refund in the form of store credits.
