Walmart Tent Return Policy [Used Tents, Damaged Tents, No Receipt + More]
Walmart offers a range of camping gear, from sleeping bags to camp chairs to keep you safe and warm during your outdoor adventures!
But what if the tent itself doesn’t fit you, or if it’s defective or damaged? We’ve compiled everything you need to know about Walmart’s tent return policy in this article for you. Here’s everything we found!
Walmart Tent Return Policy
Walmart will accept returns within 90 days of purchase as long as the tent is unused or defective. To return tents to Walmart, customers should provide original packaging, accessories and receipt for a full refund. Store credit may be given if no receipt is provided.
To learn more about how to return a damaged tent to Walmart, and what to do if you don’t have a receipt, read on!
Can you return a used tent to Walmart?
In most cases, Walmart does not accept returns on used or dirty tents because many people buy this item to use it once and then return it.
Some Walmart employees also said Walmart stores located in travel and camping hotspots have a strict no-return policy for used tents, even within 90 days, because many customers abused the policy.
However, if you find that your tent has been damaged during use due to poor manufacture, or that it doesn’t work as advertised (waterproof, windproof, etc.), you can request a return.
If this is the case, just visit your local Walmart store and explain that the tent is poorly made and cannot withstand the elements causing wear and tear.
Can you return a damaged tent to Walmart?
If your tent purchase is found to be damaged prior to personal use, you are eligible for a return, exchange, or refund at Walmart, provided it is returned in its original packaging within 90 days of purchase.
According to Walmart policy, tents that are damaged during use or brought into the store after the 90-day period are not allowed to be returned.
However, as mentioned above, if the tent is damaged due to poor stitching of the nylon/polyester base or cover, you may have reasons to return it.
How do you return a tent to Walmart?
To return your tent to Walmart, you can use their online service to mail your tent back to Walmart for free.
Alternatively, you can take the product (along with all accessories such as stakes, ropes, tent bags, poles, canopies, etc.) back to your nearest Walmart and request a return at the help desk.
It’s a good idea to keep the original receipt with you to show proof of purchase, as well as a government-issued photo ID. You must return the item with the tent in its complete original packaging.
Can you return a tent to Walmart without a receipt?
Yes, you can return a tent to Walmart without a receipt as long as it is in the original packaging, in unused condition and returned within the 90 day window.
You must bring a valid, government-issued photo ID, such as your driver’s license, in order for an agent to authorize your purchase.
Additionally, Walmart reserves the right to deny return requests, and acceptance of your return may vary by store.
Do you need to have the original packaging to return your tent to Walmart?
Yes. In order to return the tent to Walmart, you must keep the original packaging. It is okay if the box or tent has been unpacked, as long as all original packaging is available.
Does Walmart allow changing tents?
Walmart generally allows tent exchanges within the 90-day return period, provided the tent is unopened, in standard unused condition, or was purchased without knowledge of the product defect or damage.
You must bring the original packaging, preferably the original receipt, and a valid government issued photo ID.
Still, Walmart associates have the final say on whether your tent qualifies for an exchange, so you may find it helpful to contact your local Walmart store beforehand to discuss your specific situation.
If you want to learn more, you can also read our posts on whether Walmart refills propane tanks, whether Walmart sells Yeti coolers and tumblers, and Walmart’s 90-day return policy.
in conclusion
All in all, Walmart allows up to 90 days to return tents for a refund or exchange. In most cases, it’s usually easier to accept a return if the tent is returned to the store unused in its full packaging and receipt, but Walmart does allow returns to be accepted without a receipt.
In the latter case, you’ll need to provide valid government-issued photo ID, which Walmart associates will use to verify past tent purchases.
Ultimately, Walmart has the final say on returns, which can vary from store to store.
