Walmart Shoes Return Policy [Full Guide]
You can find a wide range of fashion collections, shoes and accessories at Walmart. The company offers shoes for every occasion, from holiday sandals to cozy sneakers; there’s something for everyone in the family.
Wearing the wrong size shoe is a pain in the ass, but can you return unwanted shoes to Walmart? That’s everything you need to know!
Walmart Shoes Return Policy
Walmart accepts returns of worn shoes such as sandals, running shoes, boots, flip flops, slippers, and high heels within 90 days of purchase. Customers will be able to get a full cash refund if they have the original box/packaging and receipt. If no receipt or packaging is provided, the customer may receive store credit.
If you’re wondering how to return shoes from the Marketplace with or without a receipt, read on!
Can you return worn shoes to Walmart?
Yes, you can return worn shoes such as flip flops, slippers, running shoes, boots, sandals, heels, and roller skates to Walmart as long as they are in returnable condition and within the 90-day return period.
If for any reason, you’re not happy with the shoes, whether it’s the wrong size or they’re uncomfortable, Walmart will give you a full refund as long as you have your receipt (bringing a box also helps with returns).
However, if Walmart feels that the pair of shoes (e.g. work boots, hiking boots, running shoes, etc.) have been damaged or worn out due to excessive use, they can refuse to return the item.
Will Walmart return items without a receipt?
Yes, Walmart does allow customers to return shoes without store credit or an exchange receipt.
Walmart Associates requires the shoes to be in their original box and provide photo ID for the transaction verification process to authorize return eligibility for the product.
Shoes valued at less than $25 will be refunded in cash, while shoes valued at $25 and above will be loaded into a Walmart gift card.
Additionally, Walmart store managers have the right to refuse unauthorized returns without a receipt if they suspect wrongdoing.
Can you return shoes to Walmart after 90 days?
Unfortunately, according to Walmart’s return policy, shoes sold and shipped by Walmart are not eligible for a refund or exchange after 90 days.
However, customers can still receive a replacement after 90 days by following a few simple steps.
Can you return shoes to Walmart without a box?
In most cases, yes, Walmart will accept returns of shoes in good condition without the original packaging or shoe box within 90 days as long as you have a receipt.
If you have neither a packaging receipt, it’s almost impossible to return or exchange an item because Walmart can’t prove that the shoes were actually purchased from Walmart.
Can you return shoes purchased with a Walmart gift card?
Yes, Walmart will refund shoes purchased with another gift card. When you return your shoes from Walmart.com, you will receive a new eVoucher. Customers are advised to keep their original gift card until they finalize their order. Expect to see funds within 3 hours.
What is the shoe return policy for Walmart Canada?
Walmart Canada also allows customers to process in-store or mail returns within 90 days of the purchase or delivery date.
Also, Canadian Walmarts are less flexible than their American neighbors and less forgiving of customers without receipts. Designed to keep all proof of purchase and original packaging until you are satisfied with your shoes.
Walmart Canada’s Kids Guarantee promises to replace children’s shoes if they wear out before the child grows up. Parents will receive the same shoes with any necessary size or price adjustments.
How to Return Shoes to Walmart
Yes, returning shoes in store is the easiest way. Head to the customer service desk with shoes in their original packaging with extras like laces, attachments, and tags. Make sure your receipt or online order number is dated within 90 days of purchase.
An employee will scan your proof of purchase and offer a refund or replacement. Refunds are issued in the same manner as you paid for them. Credit/debit card refunds usually take 3-5 business days to appear.
How do you return shoes to Walmart?
Walmart’s mail-in service is the most efficient way to return items. Using a mobile device or desktop, access your Walmart account and find “Order History.”
Click on the shoe you wish to return and include a short reason. Next, select Refund or Exchange and list your return method by mail.
Securely package your shoes with a printable free shipping label, then mail from a USPS or FedEx location. Walmart will process your refund or send a replacement as soon as you receive the shoes.
Allow 2-3 weeks for the process to complete. Walmart is not responsible for lost packages; consider insuring packages containing high-value shoes.
How do you return shoes using Walmart’s Mobile Express Returns?
If you purchased shoes sold and shipped by Walmart.com, you can perform an express return using the Walmart app. Find Returns under the Purchase History tab and select the shoes you want to return and your reason for returning.
Select refund or exchange, select the mobile express return method, and done!
When returning shoes via mobile express, select Return Ready and go to the customer service desk to scan the QR code; an employee will help complete the return.small
Shoes purchased in-store with Walmart Pay can be returned via Mobile Express. Or, scan your store receipt and upload it to the Walmart app.
You will need to check with the third-party seller whether shoes purchased from Walmart Stores can be returned via Mobile Express Returns.
Can you return shoes purchased at Walmart Marketplace?
Yes, of course, customers have at least 30 days to return shoes from Walmart Stores.
Customers can usually return shoes in-store or by mail; however, they must pay for shipping. Send in the shoes with original packaging and accessories for a full refund.
If you need assistance, please contact a Marketplace seller. Their information is located under the “Sold and Shipped” heading in the shoe description. Alternatively, contact Walmart Customer Service.
If you have other items to return, don’t forget to read our other guides on returning underwear and clothes to Walmart.
Conclusion: What’s Walmart’s shoe return policy?
Customers can return the shoes in their original packaging and accessories within 90 days from the date of purchase or delivery. Marketplace shoes can be returned for a minimum of 30 days. Bring your receipt or online invoice for a full refund. Alternatively, accept replacement or repair. Returnable used shoes will be accepted within the stipulated time.
