Kohl’s Clearance Return Policy (Everything You Need to Know)
Clearance sales offer customers a great way to buy a variety of items at extremely low prices, but retail stores that offer clearance sales often limit returns on such items.
So if you bought an item during a Kohl’s clearance sale, you might be wondering if Kohl’s will let you return it for a refund. Here’s everything I’ve found about Kohl’s Clearance Return Policy!
Kohl’s Clearance Return Policy
Kohl’s allows returns on clearance items within 180 days of purchase. Customers do not need a receipt to return an item, as Kohl’s will provide a refund in the form of store credit. Additionally, Kohl’s will issue refunds based on the item’s lowest sale price within the past 13 weeks.
If you want to learn more about whether you can trade in clearance items at Kohl’s, whether you’ll get a refund without a receipt, and more, keep reading!
Can you exchange Kohl’s clearance items?
Kohl’s will allow exchanges as long as clearance items are brought back to the store within 180 days of the original purchase.
Additionally, customers must be able to provide proof of purchase via a receipt or other tracking method in order to exchange an item.
However, if the customer cannot provide proof of purchase, Kohl’s will not offer an exchange for the item and will only issue store credit.
Can you return clearance items to Kohl’s for Kohl’s Cash?
Customers who use Kohl’s Cash to purchase apparel and other merchandise at customs clearance will receive a refund as long as their Kohl’s Cash is still valid.
Note that Kohl’s Cash must be used within ten days of issue and within the month of issue.
Therefore, if customers return clearance items purchased with Kohl’s Cash after the promotion ends, they will be refunded in regular cash via credit/debit card or store credit.
Can you return customs clearance items to Kohl’s without a receipt?
Kohl’s allows customers to return items without a receipt, as long as the return is within 180 days of the original purchase.
In this event, Kohl’s will refund the lowest priced clearance item on sale within the past 13 weeks and credit the refund as a store credit.
For this reason, Kohl’s customers are advised to keep their receipts and pay with a credit card when purchasing clearance items, as this allows employees to easily track purchases.
Do you need a credit card to return customs clearance items to Kohl’s?
Kohl’s does not require a debit or credit card to purchase clearance items.
However, customers are advised to do so so that Kohl’s can access their purchase history when they come back to return an item.
If Kohl’s customers do not use a credit/debit card and do not have a receipt with them when returning an item, they may not receive a full refund via store credit.
Does Kohl’s offer equal exchange on all clearance items?
If customers return their clearance items to the same Kohl’s location where they purchased them, Kohl’s will allow an average exchange as long as the customer has a receipt or proof of purchase.
However, not every Kohl’s store will use the same price for clearance items, as each region sets its own price based on past sales.
Therefore, if you return a clearance item to a different Kohl’s location and the price is different, you may not receive an equal exchange.
Instead, you will have to process the return and repurchase the item.
Can you return customs clearance items to Kohl’s by mail?
Kohl’s treats its clearance items as regular store items and therefore allows mail-in returns of any clothing, jewelry, shoes, or other items in its clearance sale.
According to Kohl’s Customer Service, returns must be mailed within 180 days of the original purchase.
Please note that Kohl’s does not allow mail returns of premium electronics that have been added to customs clearance.
To learn more, you may also be interested in reading Kohl’s Apparel Return Policy, Kohl’s Jewelry Return Policy, and Does Kohl’s Accept Amazon Returns.
Conclusion: Kohl’s Clearance Return Policy
The Kohl’s Clearance Returns Policy states that any clothing, shoes, or other clearance items may be returned within 180 days of purchase with a valid proof of purchase for a refund or exchange.
If a customer does not have a receipt or does not purchase an item with a credit/debit card, they will only receive a store credit equal to the lowest sale price for that item within the past 13 weeks.
