Best Buy Printer Return Policy (Used, No Box, No Receipt, Low Ink, etc.)
Best Buy is one of the largest electronics retailers in the United States, selling customers a wide variety of printers, including inkjet printers, laser printers, all-in-ones, photo printers, and other types of printers.
But what if you want to return an unsatisfactory printer you bought at Best Buy? You might be wondering – what is Best Buy’s printer return policy? Here’s what I found!
Best Buy Printer Return Policy
Best Buy accepts in-store printer returns within 15 days of purchase for Standard members, 30 days for Elite Plus members and 45 days for Elite Plus members. Customers must bring the printer in “as new” condition and proof of purchase to receive a full refund.
If you want to learn more about returning a used printer to Best Buy, whether Best Buy charges a printer restocking fee, and more, keep reading!
Can I return a used printer to Best Buy?
You can return a used printer to Best Buy; however, you must ensure that the used or used/refurbished printer is in “like new” condition and that no accessories are missing.
Please note that if any items are missing upon return, Best Buy will deduct the cost from the refund.
Here are a few examples of printer brands sold by Best Buy that customers can return:
- HP- DeskJet 2755 Wireless Ink Ready Inkjet Printer
- Canon PIXMA TR4520 Wireless Inkjet Printer
- HP LaserJet Pro M283fdw Wireless Color LaserJet Printer
- Epson Expression Photo HD XP—15000 Wireless Printer
- Brother- VX-500W Wireless Label Printer
Does Best Buy charge a restocking fee when returning a printer?
Depending on your membership level, Best Buy will not charge a printer restocking fee if you return your printer within the given time frame.
For more information on products for which Best Buy charges a restocking fee, please visit this link.
Can I return the printer to Best Buy without the box?
Customers may return the printer to Best Buy without the original box within the stated deadline provided the printer is in “new” condition.
However, at the store manager’s discretion, the cost of lost packaging may be deducted from your refund.
Note that if you purchased an open box or refurbished printer, it may have shipped without the manufacturer’s box.
In this case, you must return the printer in the packaging that Best Buy used to accept the return.
Additionally, Best Buy requires that you include proof of purchase and that the printer is returned without physical damage.
Can I return a printer purchased on BestBuy.com by mail?
You may return a printer purchased from BestBuy.com by mail if shipped within the United States.
Here is the procedure for returning a printer to Best Buy by mail:
- Pack the printer in its original shipping packaging
- Includes packing slip and return label with reason for return
- Comes with all original accessories and packaging
- Send your printer to the Best Buy Returns Center located at 600 Park Loop Rd, Suite D, Shepherdsville, KY 40165
Remember, you should use UPS or Insured USPS for proof of delivery.
Can I return low-ink printer cartridges to Best Buy?
Unfortunately, Best Buy does not accept ink cartridges with a low return rate because open ink is a Best Buy non-refundable item.
This is because Best Buy does not manufacture the ink cartridges, so you may not know the ink levels in the cartridges.
Or, if you have problems with your ink cartridges, Best Buy recommends contacting printer manufacturers such as HP, LG, and Epson.
Plus, you can take advantage of Best Buy’s take-back program by bringing your old printer ink to Best Buy for recycling and get a $2 coupon for every ink cartridge you recycle.
Can I return the printer without a receipt?
You may return the printer to Best Buy without a receipt as long as you provide other proof of purchase.
Therefore, if you lose your receipt, you should bring the debit/credit card used to pay and any packing slips you received along with valid photo ID for verification.
Best Buy can use these details to track your purchase and, if successful, will provide you with a full refund.
Please note that Best Buy reserves the right to deny return requests entirely if it is unable to track your purchase.
However, returns without proof of purchase may require an email address, if possible, and will not be refunded for any state sales tax.
If you want to learn more about Best Buy, you can also check out our related articles on whether Best Buy refills ink cartridges, checking return serial numbers, and understanding Best Buy’s no-receipt return policy.
in conclusion
Best Buy allows customers to return new, used, refurbished and open-box printers in-store and by mail as long as they are in “like new” condition.
Returns without the original box or accessories may incur a fee.
In order to proceed smoothly, please return the printer to Best Buy within the returns period specified by your membership, while adhering to all requirements in Best Buy’s return and exchange policy, such as providing adequate proof of purchase.