If you have an Asurion mobile protection plan, you don’t have to worry about a cracked screen, water damage, loss or even theft. Our experts are here to make things right. We’ll fix your broken device or send you a replacement as soon as the same day. All you need to do is file a claim, either online or over the phone.
Additionally, How do I get a free phone from Asurion? To file a warranty claim with Asurion via phone, call (888) 881-2622. Describe the issue you’re having with your phone and request a phone replacement if you wish.
What does Asurion do with old phones?
Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you’ll be told if Asurion is electing to repair or replace the device— and you don’t get to have any say. If it’s the latter, they’ll ship it out to you overnight.
Also, Does Asurion give you a new phone? The wording in Asurion agreement allows them to replace your phone with a like device if they have one, which is always their first choice. You sent in a 3.5 year old used device, and that’s what you got back. It’s a legit replacement if it works.
Does Amazon own Asurion?
The Asurion and Asurion Home+ trademarks are the property of Asurion, LLC. Amazon is a trademark of Amazon Services LLC and/or its affiliates and Asurion is not affiliated with, sponsored by, or endorsed by Amazon.
Beside this, How much is Asurion monthly? For just $24.99 per month, you’re protected when your favorite smart devices stop being, well, smart. Need to start a claim? Click here. Asurion is trusted by 300 million worldwide.
Are replacement phones from Asurion new? The agreement with Asurion is a certified refurbished phone, never a new phone.
What happens if I don’t return my broken phone to Asurion? Non-Return Fee
If your phone has been damaged, it must be returned, or pay the non-returned equipment charge of up to $1,500. We will send you the shipping materials necessary to return the device to Asurion.
Why does Asurion deny claims?
Conveniently, Asurion is denying the claim because an AT&T SIM wasn’t in the phone during the time of theft. They are claiming they insure the phone number and not the device. An absolute pile of bullsh&t that is. The phone number costs nobody anything.
How do I make a claim on my Verizon phone? How do I file a claim?
- File a claim on Asurion’s website.
- Call Asurion at (888) 881-2622.
- File a claim through the My Verizon app: Tap the Menu icon in the top left corner. Tap Devices. Scroll to the device that is lost, stolen or damaged and tap Manage device. Tap Lost, stolen, or damaged device? Start a claim.
Are Asurion phones Good?
Asurion satisfaction is rated one star out of five on Consumer Affairs.
What damage is covered by Asurion? With Asurion Home+ protection, your home tech is covered for breakdowns caused by manufacturer defects, power surge, normal wear-and-tear, or dust, heat and humidity. We even cover most portable devices for accidental damages like spills, drops, or cracked screen.
How do I know if I got a refurbished phone?
How to Check if Your Android Phone is Refurbished or Factory-New
- Tap your Phone app and open up the dialer.
- Using the touchscreen keypad, dial ##786# (aka ##RTN#). No need to press dial; the phone should automatically open up to the RTN screen. …
- Scroll down the RTN screen to Reconditioned status.
Is Asurion a good company?
Is Asurion a good company to work for? Asurion has an overall rating of 3.5 out of 5, based on over 3,818 reviews left anonymously by employees. 57% of employees would recommend working at Asurion to a friend and 52% have a positive outlook for the business.
What is a 3 year protection plan? Allstate 3 year TV Protection Plan. Your TV is covered for 3 years for mechanical and electrical failures from normal use. Accidents, intentional damage, loss, and theft are not covered.
What companies use Asurion? The company partners with each of the top nationwide wireless carriers including Verizon, AT&T, Sprint and T-Mobile, and provides wireless device protection to more than 300 million customers worldwide.
How many claims can you do with Asurion?
Yes, with Total Mobile Protection Multi-Device, you have 9 claims (not counting cracked screen repair claims, which are unlimited) per 12-month period to share across your registered lines.
What damage does Asurion cover? With Asurion Home+ protection, your home tech is covered for breakdowns caused by manufacturer defects, power surge, normal wear-and-tear, or dust, heat and humidity. We even cover most portable devices for accidental damages like spills, drops, or cracked screen.
How many claims can I file with Asurion Verizon?
You can file up to 9 claims (not counting cracked screen repair claims, which are unlimited) in a 12-month period, across your 3 registered lines.
How long do I have to return my broken phone to Asurion? Track your device claim
First, with very few exceptions, claims must be reported within 60 days of the date of loss. Second, when you receive your replacement device, you’ll be required to return your damaged device with the prepaid shipping label that comes with the replacement.
How much is a device non return fee?
Device Non-Return Administration Fee means a $60 administration fee which will be charged by Asurion in addition to the Device Non-Return Fee. Eligible Device means a smart phone of a make and model that is eligible for participation in the Program, as determined by Us and Samsung.
How many claims can you file with Asurion? Yes, with Total Mobile Protection Multi-Device, you have 9 claims (not counting cracked screen repair claims, which are unlimited) per 12-month period to share across your registered lines.
Does Asurion have a deductible?
A nonrefundable deductible or service fee will be charged for each approved claim. Amounts are based on device tiers for each program. For eligible devices by tier, see the Device Schedule below, go to asurion.com/samsung or call Asurion at 1-866-371-9501.
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