Amazon pickup locations (where are they, how they work + more)
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One-click online ordering and home delivery is now the norm for many of us; however, shoppers may be unaware that there are other locations in their area to pick up.
Fortunately, we’ve compiled a list of the best places shoppers can shop on Amazon quickly and easily. Check out the guide below for more information!
Where will Amazon’s pickup locations be in 2022?
In 2022, Amazon orders can be picked up for free from a network of Security Centers across the United States. Shoppers can pick up their orders from Amazon locker or over-the-counter locations at USPS, FedEx, and many drugstore and grocery chains. In order to retrieve an order, customers must present a unique code from Amazon or use the Amazon app.
To learn more about Amazon pickup locations, including how to arrange pickup from these locations, read on!
Where can Amazon shoppers pick up their orders?
With just a few clicks, Amazon shoppers can find nearby locations to pick up their orders. Not only the process is simple, but also convenient!
Please check your order tracking number before going to one of the pickup locations below.
This number will tell you if your order is available for pickup. If yes, then you are ready to go! However, if not, you will have to wait until the package is delivered to your home.
Alternative pickup options
Amazon offers customers several different shipping methods.
Instead of waiting for delivery, shoppers can deliver their packages to a shipping partner, Amazon Locker, Amazon Center, or Amazon Counter.
At these locations, orders will be held securely by staff until shoppers can pick them up.
Many of these counters are located within major pharmacies and supermarket chains, making it easy to access!
What is an Amazon Hub Locker?
Amazon Central is a network of product return and pickup locations.
They are available in grocery stores, convenience stores, and Amazon shipping partner locations such as USPS and FedEx across the United States.
Using an Amazon Hub locker, shoppers can return or pick up their orders without having to wait for their orders to arrive at home.
Are Amazon lockers different from Amazon counters?
Amazon Locker is a service that allows shoppers to pick up their orders from self-service kiosks instead of waiting for delivery.
Some Amazon lockers are open 24 hours a day so shoppers can pick up their orders whenever they want.
Unlike Amazon Lockers, Amazon Counters offers an assisted pickup option where customers can pick up their orders from retail locations such as pharmacies.
Where can shoppers find in-store pickup options for Amazon orders?
Picking up at an Amazon Center is easy! Just visit the Amazon Hub page to find the nearest store that offers in-person pickup.
Once on the webpage, enter your zip code, address, or landmark in the box below “Find a pickup location near you.”
After you enter the necessary information, the site will list which stores offer Amazon pickup, contact information, and hours of operation.
In fact, there’s even an option to add the store to your Amazon address book for future deliveries.
To add Amazon Hub to your address book, select the desired location and click Add Address.
If there are no stores near you, keep scrolling down the page.
Near the bottom of the page, you’ll see a list of eligible zip codes where you can ship your order to a USPS or FedEx access point location for free.
USPS and FedEx access points are available in many major cities in the US, so if you have one near you, this place is a great way to shop!
Where can shoppers pick up bulky items shipped from Amazon?
Amazon orders are not available for customers when the order contains heavy or bulky items.
For large, bulky items, the company offers regular deliveries at select residential locations.
According to Amazon.com, a bulky item is defined as an item over 33 pounds. Or dimensions greater than 36 (h) x 24 (l) x 24 (w) inches.
Can all orders be shipped to an Amazon locker or counter location?
Be sure to confirm the eligibility of all your items during the checkout process, as some items are not eligible for pickup at Amazon Hub locations.
Pickup from an Amazon central location is not an option if any ineligible items are marked in the cart.
For example, Amazon places some restrictions on certain products so they cannot be shipped to a central location due to value, weight, or size.
For a full list of guides, click here.
Are Amazon pickup locations free?
Both Amazon Lockers and Amazon Counters are free for Amazon customers!
How do shoppers place and pick up orders from Amazon Hub lockers or over the counter?
When placing a new order on Amazon.com, select “Choose a packaging and shipping location from checkout” before “Choose a shipping method” and enter the address at checkout.
Or, if the address is in your Amazon address book, just select the location of the contact.
When you’re ready to place your order, select the Amazon Hub location as your shipping address.
After shipping, Amazon will send a shipping confirmation email to your account registration address.
Next, visit a selected Amazon locker or Amazon counter location to pick up your order when it arrives.
To ensure quick and safe pickup, shoppers can only retrieve their orders using a unique pickup code or using the Amazon app on a Bluetooth-enabled device.
Therefore, the shopper does not need to present the ID for this process anywhere.
How long does it take for a shopper to pick up an order from an Amazon Hub locker or counter?
For Amazon Hub Locker packages, shoppers must pick up within three days. For over-the-counter pickup orders, shoppers have 7 days to pick up the order.
If the order is not retrieved within the given time frame, it will be returned to Amazon and a refund will be issued to the customer.
Can a shopper let someone else pick up an item from an Amazon Hub locker or counter?
Since no ID is required for pickup, shoppers can send anyone to pick up orders from Amazon Locker and Counter locations.
Just be sure to ask them to bring the confirmation email with your order’s unique security code.
Are Amazon Lockers accessible for people with disabilities?
To support customers who are blind or have hearing problems, all Amazon lockers are equipped with accessibility tools such as speaking lockers and larger, higher-contrast touchscreen text.
To learn more, shoppers can access a full list of these features by clicking here.
Who can shoppers contact for help with Amazon Hub locker or over-the-counter pickup?
When shoppers need help picking up their order, they can contact Amazon customer service.
To learn more, you can also read our post on whether you can pick up Amazon packages, how Amazon ships so fast, and where Amazon ships from.
in conclusion
Shoppers can use the Amazon Central service to pick up their Amazon orders at a location near them. For convenience, Amazon lockers and counters can be found at many retail pharmacies, grocery stores, and convenience stores.
Additionally, shoppers can pick up their orders at FedEx or USPS locations. Amazon’s goal is to make the customer experience as smooth as possible.
