Amazon warehouse warranty (they have more than one)
Amazon offers warranties on many of its products, including the Kindle, Amazon Alexa, and other big names! Items from third-party sellers may also include their own warranties.
Customers who buy from Amazon warehouses may wonder whether these products include a warranty. If you want to find out, read on to see what I learned!
Does the Amazon warehouse have a warranty?
Amazon Warehouse does not currently provide a warranty on products listed in the inventory. However, the warehouse offers customers benefits like a 30-day return policy, Prime shipping, and discounted pricing. Customers can also receive a full refund for the product from the Amazon warehouse for any specific reason.
If customers want to know more about Amazon’s warehouse return policy, exchange policy, and more, read on for more facts, information, and helpful tips!
What is the Amazon Warehouse Return Policy?
While Amazon currently does not offer a warranty on most of their products, they do have a generous return policy!
Currently, customers have 30 days from the date the item ships to return the item.
This also applies to used products bought out of the box or from Amazon warehouses.
However, some individual products may have their own requirements and policies, depending on the seller from which they originate.
Plus, certified refurbished products at Amazon warehouses can be returned within 90 days of shipment!
If customers want to know if the individual items they purchased have their own return requirements and policies, they can confirm by viewing the product information in their order history!
What is the Amazon Warehouse Exchange Policy?
In addition to its return policy, Amazon Warehouse also offers free replacements for defective products! Customers can request a replacement within 30 days of receiving the package.
Each product available in Amazon’s warehouse has its own list of reasons for requesting a replacement.
Customers should check the list before requesting a replacement, as not every product has the same eligible reason for replacement.
Customers can also request a refund within 30 days of purchase if they wish.
How does the Amazon warehouse evaluate the product condition?
If customers are concerned about damaged or defective products received from Amazon warehouses, they can check how Amazon rates the condition of products in their warehouses!
The scoring system for Amazon warehouses is as follows:
renew:
- Refurbished items have been inspected and tested by Amazon or a qualified performance management vendor to ensure product workability and appearance.
- The item showed little signs of wear or visible cosmetic damage when held from a distance of 12 inches.
- This product may arrive repackaged but all accessories will be present.
- This product will come with the Amazon Renewed Guarantee allowing for a replacement or refund within 90 days of purchase if the product is defective.
Used – like new:
- The item is in perfect working condition.
- The original protective packaging may be missing, or the original packaging may be slightly damaged.
- All accessories for this project will be present.
Used – very good:
- This product has limited use and is still in good working condition.
- The item may retain small scratches and cosmetic blemishes, and other limited signs of wear.
- The packaging may have some damage or has been repacked or some accessories are missing.
- If accessories are missing, this will be clearly defined for each item.
Used – Good:
- The item is showing some signs of wear but is in good working condition.
- There may be some markings or some cosmetic damage and the product may be damaged or repackaged.
- There may be accessories, parts, assembly tools and/or instruction manuals.
Used – Acceptable:
- The item will be old, but still in working order.
- There will be visible signs of wear such as scratches, dents and worn corners.
- The item may come in damaged or new packaging and may be missing several parts, accessories, instruction manuals and/or assembly tools.
Customers who wish to avoid buying damaged products are advised to purchase items that are in between used like new and pre-owned.
Are Amazon warehouse items eligible for free shipping?
In addition to their return and exchange policies, certain products in Amazon warehouses are also eligible for free and Prime shipping!
If an item in Amazon’s warehouse is Prime-eligible, it will be noted in the item page information!
If you’d like to learn more, you can also read our related guides on what Amazon Warehouse Deals are, the Amazon Kindle Warranty, and what “renew” means on Amazon.
in conclusion
Amazon warehouses do not currently provide warranties for items in their inventory.
However, they do offer a convenient return and exchange policy that customers can use within 30 days of their original purchase!
If customers are concerned about buying a damaged product, they can check Amazon’s product condition to see what they’re considering.
Customers are advised to buy between used like new and used good condition.
