Best Buy’s Pre-Order Policy (Everything You Need to Know)
Due to the current high demand for items in consumer electronics stores, it’s common for customers to pre-order so they don’t miss out.
So if you want to know about Best Buy’s pre-order policy and how it works, read on! Here are my findings.
Best Buy Pre-Order Policy
Best Buy allows customers to pre-order items such as game consoles, video games, movies and other electronics. Once a Best Buy pre-order is complete, payment is usually collected 5 days before the product ships, unless it is for in-store pickup.
If you want to learn more about how Best Buy pre-orders work, Best Buy pre-order fees, and whether you can cancel your Best Buy pre-orders, keep reading!
How does Best Buy pre-order?
Best Buy’s pre-orders allow customers to order items that are not in stock or have not yet been released. In most cases, Best Buy will provide a release date so you know when you can expect to receive the item.
Additionally, Best Buy will allow you to place an order for items that are out of stock and bill you when the item is released or ready to ship.
In order to successfully complete a pre-order, you must ensure that your card is current and does not expire between the time you place your order and when it is posted or shipped.
Does Best Buy charge for pre-orders?
No, Best Buy will not charge you for your item when you pre-order it. Instead, Best Buy will only charge you when your item ships to the address you provide or is ready for in-store pickup.
According to Best Buy’s pre-order policies, online pre-orders will require you to authorize a payment method, which will create a temporary authorization hold on your account.
Freezing your credit card is confirmation to Best Buy that there are sufficient funds on the credit card.
Thereafter, the freeze will be automatically lifted after a few business days and the funds will be withdrawn to your account.
Best Buy will begin final processing to facilitate shipping and store pickup prior to the pre-order item release date.
Final processing will result in a second hold, which will be cleared by payment to Best Buy once the item is shipped or ready for pickup at a Best Buy store.
It’s important to note that Best Buy will charge you differently if your pre-order cart has different items because the shipping method will vary depending on when the item restocks.
If you’re shopping at Best Buy’s brick-and-mortar store, you can pre-order the total cost of the item, including tax, by paying as little as a $5 deposit.
The remaining amount will be paid when you pick up your order in store and all transaction requirements have been met.
It’s important to note that once you’ve paid your deposit, you can’t add funds until you pay the full amount during shipping or in-store pickup.
Will Best Buy cancel pre-orders?
Best Buy allows customers to cancel or change pre-orders for items other than digital content, such as movies, music and game downloads.
For preorders that are 5 days or more away from the expected release date, you can cancel at any time, regardless of the shipping method chosen.
For pre-orders placed within 5 days of the expected release date, cancellations are subject to the shipping method selected. The conditions for canceling an order are as follows:
For standard shipping, the cancellation time may have passed and you will need to return the item to the nearest Best Buy store or mail it.
It’s important to note that items returned via standard shipping are subject to Best Buy’s Returns and Exchanges Policy.
For expedited shipping, customers can cancel pre-orders 2 or more days after the street date.
For express delivery, customers can cancel pre-orders 1 or more days from the street date.
Why is Best Buy refunding my pre-order?
It might seem like Best Buy has refunded your money when you ordered something online, but that’s not the case.
A “refund” is the result of your account being temporarily suspended, making it appear that Best Buy refunded the initial charge.
Initially, when you pre-order from Best Buy, the payment authorization will create a hold that will be released before deduction when the item is ready for shipping or pickup.
Therefore, if it appears that Best Buy has returned the money to your bank account, you should authorize a second payment, as the money will be charged and deducted prior to shipment.
Why was my Best Buy pre-order canceled?
Best Buy may cancel your reservation if verification fails during the ordering process.
Ideally, Best Buy would need to automatically verify shipping information, billing information, and payment details.
If you receive an email from Best Buy stating that verification failed for any of these details, you will be prompted to resolve the issue.
If Best Buy’s systems determine that the problem cannot be resolved, the order may be canceled.
Therefore, to avoid cancellation of your order, you must ensure that the information provided is accurate and up to date.
Why is Best Buy charging twice as much for preorders?
Best Buy won’t charge you twice for pre-orders. Instead, Best Buy confirms that your credit card has sufficient credit limit by creating a temporary hold after you authorize the payment.
Once it is confirmed that the credit limit is sufficient, the payment is released and debited at the final stage of processing the purchase.
To learn more, you might also be interested in reading Walmart’s pre-order policy, if Best Buy charges a restocking fee, and Best Buy’s video game return policy.
in conclusion
In conclusion, high demand for consumer goods led to reduced inventory at Best Buy stores.
So Best Buy is offering customers a way to pre-order items so they can get them when the store is restocked.
