CBS All Access not working on Amazon Prime (list of potential fixes + FAQ)
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Have you just discovered that CBS All Access isn’t working on Amazon Prime, and you’re wondering how to potentially fix this so you can start watching your shows again?
Well, read on as I’ve been researching this topic and I’ve found plenty of tips and tricks to get you back up and running in no time!
Why won’t CBS All Access work on Amazon Prime in 2022?
If you find that CBS All Access doesn’t work on Amazon Prime, it’s possible that you need to verify your Amazon account through a specific link. Also, if you are using a VPN, you will need to disable it before you can access content. Other fixes for this issue include clearing the cache and restarting the site in 2022.
Are you looking for more potential fixes for CBS All Access not working on Amazon Prime? If so, I have all the potential fixes for you below, so read on to learn all about it!
What methods can I use to fix my CBS All Access connection?
1. Verify Amazon Prime Account
If you find that you can’t access CBS All Access on Amazon Prime, it may be that you need to verify your Prime account with CBS before you can start watching content.
So before you start trying to watch the show, make sure you’ve linked your Amazon Prime account with CBS All Access or you’ll get a content unavailable error.
2. Disable VPN
Amazon doesn’t allow users to run a VPN to access content due to geo-restricted content and doesn’t allow you to stream videos.
For example, if you try to load the site and it doesn’t pop up or play a video, disable any VPNs running on your device and reload the page.
3. Clear your cache
There may be an old or corrupted version of the website running that may prevent CBS All Access from working on Amazon Prime, so clear your cache to try and fix the problem.
However, the process of clearing the cache depends on your device, but if you’re running on Firefox, follow these steps:
- into your “history”
- Select “Clear Recent History”
- Select a time frame for “Everything”
- Check “Cache”
- Select “OK”
- Reload the CBS All Access page on Amazon Prime
4. Make sure your Amazon Prime is active
Sometimes you may forget that Amazon Prime is set up for updates and your profile information is out of date, so make sure you have an active Prime membership.
For example, you may have switched cards and not updated your payment method on file, which may result in the termination of your Prime membership.
5. Disable ad blockers
If you’re running an ad blocker, it can interfere with the proper loading of websites, so disable your ad blocker to see if that fixes CBS All Access on Amazon Prime.
6. Make sure you are connected to the internet
Not having a stable internet connection will prevent CBS All Access from working on Amazon Prime, so you need to check to make sure you are connected to the internet.
Also, it might be a good idea to restart your router if you notice a dropped connection or low signal strength.
7. Check your bandwidth and stop other downloads
If you can’t get CBS All Access to work on Amazon Prime, your Internet connection may be blocked by someone else downloading content, games, or streaming.
So check with other people in your home, make sure they’re not hogging your bandwidth, and have them stop or pause what they’re doing so you can see if that’s the problem.
8. Restart your device
If you can’t play CBS All Access content on Amazon Prime, simply restarting your device is a great workaround as it clears cache, cookies, and memory issues.
Also, whether you’re using a smartphone, laptop, desktop, or tablet, you’ll need to reboot your device regularly to improve performance.
After restarting your device, just load the page and try again to see if CBS All Access is working.
9. Try disabling add-ons
Add-ons are great for use on browsers, but they can cause some websites to not load properly.
So disable any add-ons and refresh the CBS All Access page to see if that solves your problem.
10. Update your app
If you’re trying to watch content in the Prime Video app, you should update the app to the latest version, which should resolve your issue.
For example, it’s easy to update your Amazon Prime Video app by searching for it in your app store and seeing if you see the “Update” icon, which means your app is out of date.
After updating the app, reload the CBS All Access page and see if the content plays.
Do Amazon Prime members get free full access to CBS?
CBS All Access isn’t free for Amazon Prime members, you’ll have to pay $5.99 a month to access the live TV and subscription services that CBS offers.
However, you do get a 7-day limited free trial, so you can try out CBS All Access before deciding to buy the channel on Amazon Prime.
How do I upgrade to CBS All Access on Amazon?
If you want to upgrade to CBS All Access on Prime, just go into Settings and select Your Account, then find the Change CBS All Access plan option.
Additionally, you can go to the “CBS All Access” section and change to the “Commercial Free” plan, then enter your password.
To learn more, you can also read our post on what your Amazon account is, how you can have multiple Amazon accounts, and Amazon account adjustment refunds.
in conclusion
CBS All Access not working on Amazon Prime can be caused by a number of issues, but fixes include clearing the cache, restarting the device, disabling the VPN, and updating the app.
Additionally, fixes include verifying and linking your Amazon Prime account to CBS All Access, ensuring your Prime account is active, and checking your bandwidth.
