Costco Diaper Return Policy (Everything You Need to Know)
Costco sells a variety of affordable baby products in its warehouses and online, such as baby diapers from well-known brands like Pampers, Huggies, and Kirkland’s Signature.
But what if you accidentally bought the wrong size diaper or realized your baby no longer needs it? Here’s everything I found about Costco’s diaper return policy!
Costco Diaper Return Policy
Costco allows members to return diapers in-store or via free UPS/USPS mail at any time. You can also return opened, unused diapers. Provide your receipt or your membership number to verify your purchase and receive a full refund or exchange.
If you want to learn more about how to return diapers without a receipt, the process of returning diapers by mail, and more, keep reading!
What’s the easiest way to return diapers to Costco?
The easiest way to return diapers (brands such as Huggies, Pampers, Kirkland Signature, and Rico) is to go to your nearest Costco warehouse and request a return at the customer service desk.
For easy checkout, bring a valid proof of purchase such as a store receipt, packing slip or online invoice.
Also, make sure you have the original credit or debit card, as it will be required to process the refund. If you paid for diapers with cash, you will be refunded on the spot.
If the size you are looking for is not available, you may need to return the shipment once it arrives or get a refund and purchase the correct size online.
Can you return opened diapers to Costco?
Costco has a relatively lenient return policy, allowing returns in open diaper bags. Most Costco stores will return diapers, even if some are lost, as long as most are still available.
However, you may need to provide a reason for returning an opened diaper, such as if the diaper didn’t fit well or didn’t respond well to your child.
How long do you have to return diapers to Costco?
Members can return diapers at any time if they are not satisfied with the product or if their child has outgrown it.
Unlike most retailers, Costco has no time limit on returns on most items, so you can always return diapers for a full refund, or exchange them for new ones or another product.
Can you return diapers to Costco without a receipt?
Even if you don’t have a receipt, you can return diapers to Costco because Costco has other ways to verify your transaction.
For example, a cashier can enter your membership number into a computer to locate your transaction.
Once the cashier authorizes the purchase of your diaper, you can get a full refund, exchange or replacement (if applicable) without any restocking fees.
However, be aware that Costco tracks every return to ensure customers aren’t abusing the system by repeatedly returning items without a receipt.
Can you change diapers in other sizes at Costco?
Members are very welcome to directly exchange purchased diapers with the same or similar products in different sizes.
If the price of the new diapers is slightly higher than the previous ones, you will need to pay the difference.
How do I return diapers purchased at Costco.com?
Diapers purchased at Costco.com can be easily returned by mail under the following circumstances:
- you are not satisfied with the diapers
- You bought the wrong size or model
- Your child no longer needs diapers
- You received the wrong diapers on delivery
- Duplicate diapers are sent
- Damaged diapers or damaged packaging
- Your order was lost in transit
To initiate a return, log in to your Costco.com account to view your order history and press “Return” on each diaper product that you no longer need.
Afterwards, decide if you want a refund or exchange, and follow the prompts.
Costco will provide a free printable shipping label that must be securely affixed to the package. You can ship packages to UPS and USPS, Costco’s main delivery services.
For your convenience and protection, please ensure you receive a postage receipt or tracking information. Costco will process your return and issue you a refund once the package is received.
When will you receive your refund from Costco?
Costco refunds are distributed using the same method as your original payment, so be sure to bring the credit or debit card you used.
In-store credit card refunds are issued immediately and funds should appear in your account within 48 hours. At the same time, cashback is issued on the spot.
The amount you paid for diapers with your Costco store card will be credited back to the same card or a new card.
Plus, if you’re not a member and receive diapers as a gift, the funds will also be deposited into a Costco store card that can be used in-store and online.
To learn more about other retail chains’ baby product policies, check out our related posts on Target’s diaper return policy, Walmart’s infant formula return policy, and Walmart’s baby registry.
in conclusion
Costco’s 100% Satisfaction Guarantee allows customers to return the diapers anytime if they are not satisfied. If you show proof of purchase such as a receipt, or if you lose your receipt, please include your membership number for a full refund or exchange.
Additionally, Costco allows the return of opened diapers as long as they are unused. The fastest way to return diapers is in-store, however, diapers purchased online can be returned with free UPS or USPS shipping.
