Do Wayfair prices match? (all you must know)
Wayfair’s prices are usually high for everything from furniture to fixtures, but sometimes, different sites may sell the same item at a lower price.
If you’re a savvy shopper, you might cross-reference other sites to see if they offer the same item at a lower price, but what if you found one? Do Wayfair’s prices match other sites, including competitors like Amazon or HomeGoods? If you want to know, keep reading!
Will Wayfair prices match in 2022?
Wayfair will not price match competitors in 2022. However, Wayfair matches prices on its sister sites Joss & Main, AllModern, Birch Lane and Perigold. The easiest way to get that price-matched price is to call your order through Wayfair’s customer service, although you can make price adjustments after the fact.
To learn more about Wayfair’s price matching and price adjustment policies, why Wayfair displays prices differently from its sister brands, and even whether Overstock prices match Wayfair’s, keep reading!
Does Wayfair offer price adjustments?
Wayfair doesn’t offer price adjustments (or price matching) with its competitors, but it does with its sister brands AllModern, Joss & Main, Birch Lane and Perigold.
To get a price match or price adjustment, you must call customer service and place an order or adjust the price over the phone.
You have up to 7 days from the date of purchase to make price adjustments, unfortunately, you cannot make adjustments on unboxed or clearance items.
Just call Wayfair customer service and ask for a price adjustment (though it might be useful to have both products on your computer screen when you call).
Wayfair should honor the price adjustment, and if so, they will refund the difference in the form of store credit or to the card you used for the purchase.
For price matching, before you order, call customer service and say you want to buy an item but you see it’s cheaper on one of the sister sites.
The rep will most likely respect the price match and sell you the item at a lower price.
Why is Wayfair showing different prices?
You might be wondering why Wayfair and its sister sites display the exact same items, sometimes with different brand names and different prices.
In fact, Clark.com was puzzled by this and contacted Wayfair and received this response:
“Our retail site is designed to provide a distinct shopping experience, catering to the preferences of different market segments.
“Each of our brands manage their sales and pricing independently to create a unique brand experience.”
So Wayfair puts the blame on the individual suppliers, but it does make sense for Wayfair to represent an item in some way, while Perigold is more upscale.
When creating and maintaining this upscale environment, suppliers will want to choose different images, or even use different names for the same chair or sofa.
Ultimately, the savviest shopper cross-references all Wayfair collection sites to make sure no specific item is available and it costs less.
How does Wayfair pricing work?
Before I understand how Wayfair pricing works, I have to understand how Wayfair is structured.
Wayfair operates primarily on a direct sales model, with 70 to 80 percent of the items on its website not stocked by the company itself.
Instead, it’s provided by the suppliers themselves, who partner with companies to sell their wares on Wayfair’s global marketplace.
According to Vox, Wayfair actually sets the price of an item, and when a customer buys, Wayfair then buys the item from a supplier.
After that, the supplier ships the item to the customer. This keeps Wayfair’s fees lower, especially if management negotiates lower prices with suppliers.
Wayfair’s prices change daily thanks to an “automatic algorithm” that evaluates “factors such as seasonal effects and competition…”
Does Overstock’s price match Wayfair?
In fact, while Wayfair’s prices don’t match Overstock’s, Overstock’s prices do.
All you have to do is join Club O for $19.95 per year (it’s free if you’re in the military, first responder, teacher, or student).
You must price match within 7 days of purchase and are limited to three items per month.
Overstock also does price matching with companies like Amazon, Bed Bath & Beyond, Target, and Walmart.
Can you return Wayfair items?
If you don’t get the price match or price adjustment you want, you may be wondering if you can return it.
Well, as long as you return it within 30 days of the delivery date, you can return it.
However, unless the item arrives damaged or defective, the customer will be responsible for return shipping, which will be deducted from your refund.
To learn more, you can also read our posts on whether Wayfair offers assembly, whether Wayfair is legal, and whether Wayfair is online only.
in conclusion
Wayfair doesn’t price-match competitors like Overstock, but it does price-matching and price-adjustment with its sister brands.
You’ll have to do a price match or price adjustment over the phone, but considering the price difference can exceed $50, it’s well worth it.
