Does Amazon deliver to Indonesia/Bali? (Yes, here’s how + other FAQs)
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If you live in Indonesia or Bali and are wondering if Amazon ships to your area, the answer is yes! Amazon is now shipping orders to select cities in Indonesia, including Jakarta, Bandung, Surabaya and Bali.
This article will answer some of the most frequently asked questions about Amazon product availability, shipping, and shipping to Indonesia/Bali.
Will Amazon deliver to Indonesia/Bali in 2022?
Many products found on Amazon US can be shipped to Indonesia/Bali. To be safe, shoppers should search the Amazon International Shipping section to ensure they find eligible products. While Indonesian shoppers won’t receive next- or two-day delivery, most deliveries are available within 14 days, with shipping rates starting at $4.99 in 2022.
Read on to learn more about how to order from Amazon Indonesia and which items are eligible for shipping!
What are the benefits of shopping on Amazon US for Indonesians?
There are many benefits to shopping on Amazon US, including:
- Wide Variety of Items: Amazon US offers a wide variety of items, from books and electronics to clothing and household items.
- Competitive Prices: Amazon US prices are often competitive, especially compared to other online retailers.
What are the disadvantages of Indonesians shopping on Amazon US?
There are some disadvantages to shopping on Amazon US, including:
- Customs and Import Fees: Customers in Indonesia or Bali may incur customs and import fees when ordering from Amazon US.
- Limited Customer Service: For shoppers outside the US, customer service options are limited.
Where can shoppers in Indonesia/Bali find items available for international shipping on Amazon?
On the Amazon International Shipping Portal, shoppers in Indonesia or Bali can find products that can be shipped from Amazon US to their country based on product category.
To access the International Shipping Portal, shoppers will need to log into their Amazon US account and save their current shipping address.
To shop on the Amazon International Shipping Portal:
- Visit amazon.com and log in to your account.
- Hover over Accounts and lists in the upper right corner of the page and select your account.
- Under the Shopping with Prime heading, select Manage Prime Membership.
- On the left side of the page, select Settings.
- Scroll down to the Country Settings section and select Change.
- From the drop-down menu, select Indonesia or Bali as your primary country.
- Click Save Changes.
- Now that you’ve updated your country settings, select Go International Shopping from the Country Settings page. Alternatively, go directly to the Amazon International Shipping Portal.
- On the Amazon International Shipping Portal, products that can be shipped to Indonesia or Bali will be marked “Available for International Shipping” on the product detail page.
Which items are or are not eligible for shipping to Indonesia/Bali?
Most items sold on Amazon US are eligible for shipping to Indonesia or Bali, with a few exceptions. These include the following:
- Oversized or overweight (over 150 lbs/68 kg)
- brittle or brittle
- Perishables (foods that go bad if not refrigerated)
- flammable
- Valuables (items valued over $2,500)
- Indonesian customs ban
To learn more about which products are not eligible for international shipping, visit the Amazon International Shipping Help page.
What payment methods are accepted by Amazon shoppers in Indonesia or Bali?
Shoppers in Indonesia or Bali can pay for orders on Amazon US using a credit or debit card, as well as an Amazon gift card.
What is the international shipping cost from Amazon US to Indonesia/Bali?
In general, the cost of shipping an item from Amazon US to Indonesia or Bali depends on the size, weight and value of the item, as well as the shipping method you choose.
To estimate the cost of shipping an item to Indonesia or Bali:
- Visit amazon.com and log in to your account.
- Add the item you want to buy to your cart.
- Proceed to checkout and enter your shipping address.
- Select “Continue Shipping Method”.
- On the Select Shipping Method page, select Get Estimated Shipping Rates from the drop-down menu next to Country.
- Select Get Price.
- A popup will appear with estimated shipping rates for each available shipping method.
Typically, standard shipping is usually $4.99 to $14.99, while expedited shipping is usually $9.99 to $24.99.
What are the customs and import charges in Indonesia/Bali?
Customers may incur customs and import fees when ordering from Amazon US for delivery to Indonesia or Bali.
Typically, the amount of these fees will vary based on the value of your order. To estimate how much customs and import fees you may have to pay:
- Visit amazon.com and log in to your account.
- Add the item you want to buy to your cart.
- Proceed to checkout and enter your shipping address.
- Select “Continue Shipping Method”.
- On the Select Shipping Method page, select Get Estimated Shipping Rates from the drop-down menu next to Country.
- Select Get Price.
- A pop-up window will appear with estimated shipping costs for each available shipping method, as well as an estimate of any customs and import charges that may be due.
How do shoppers in Indonesia/Bali pay Amazon for customs and import fees?
Usually, customs and import fees for orders shipped to Indonesia or Bali are charged by the carrier on delivery.
However, international shoppers pay an estimated customs fee deposit when ordering.
If the amount required for delivery is less than this deposit, Amazon will refund your account.
How long does it take for international delivery from Amazon US to Indonesia/Bali?
Generally, the time it takes to ship an item from Amazon US to Indonesia or Bali depends on the shipping method.
Typically, standard shipping takes 4-14 business days, while expedited shipping takes 2-5 business days.
What is the return policy for Amazon orders in Indonesia/Bali?
Items shipped from Amazon US to Indonesia or Bali can be returned within 30 days of delivery.
How can shoppers in Indonesia/Bali contact Amazon US customer service?
If you need to contact Amazon US customer service, you can email customer-service@amazon.com or use the site’s chat feature.
Note that customer service options are limited for shoppers outside the US.
To learn more, you can also read our posts on whether Amazon ships to South Africa, whether Amazon ships to Pakistan, and whether Amazon delivers in the rain.
in conclusion
If you are an Indonesian resident, now is the time to take advantage of Amazon’s great selection and low prices. Also, although Amazon Indonesia/Bali does not offer one/two day delivery, customers usually receive their packages within 14 days.
