If you have an Asurion mobile protection plan, you don’t have to worry about a cracked screen, water damage, loss or even theft. Our experts are here to make things right. We’ll fix your broken device or send you a replacement as soon as the same day. All you need to do is file a claim, either online or over the phone.
Beside this, How do I get a free phone from Asurion? To file a warranty claim with Asurion via phone, call (888) 881-2622. Describe the issue you’re having with your phone and request a phone replacement if you wish.
Likewise What does Asurion do with old phones? Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you’ll be told if Asurion is electing to repair or replace the device— and you don’t get to have any say. If it’s the latter, they’ll ship it out to you overnight.
Why does Asurion deny claims?
Conveniently, Asurion is denying the claim because an AT&T SIM wasn’t in the phone during the time of theft. They are claiming they insure the phone number and not the device. An absolute pile of bullsh&t that is. The phone number costs nobody anything.
Does Amazon own Asurion?
The Asurion and Asurion Home+ trademarks are the property of Asurion, LLC. Amazon is a trademark of Amazon Services LLC and/or its affiliates and Asurion is not affiliated with, sponsored by, or endorsed by Amazon.
Besides, How much is Asurion monthly? For just $24.99 per month, you’re protected when your favorite smart devices stop being, well, smart. Need to start a claim? Click here. Asurion is trusted by 300 million worldwide.
What happens if I don’t return my old phone to Asurion? Non-Return Fee
If your phone has been damaged, it must be returned, or pay the non-returned equipment charge of up to $1,500. We will send you the shipping materials necessary to return the device to Asurion.
Does Asurion blacklist stolen phones? If you are referring to your OLD phone, that you reported lost/stolen – YES. Your old phone belongs to Asurion and they blacklisted it. Once you make a claim, you don’t own the lost or stolen phone anymore.
Why does Asurion make you turn off Find My iPhone?
Why do I need to turn off Find My iPhone? You need to turn off Find My iPhone when you are having Asurion repair or replace it. Turning off Find My iPhone is a requirement of your insurance program and the claim process, and we may charge you a substantial fee if you don’t turn it off.
How many claims can I file with Asurion Verizon? You can file up to 9 claims (not counting cracked screen repair claims, which are unlimited) in a 12-month period, across your 3 registered lines.
What damage is covered by Asurion?
With Asurion Home+ protection, your home tech is covered for breakdowns caused by manufacturer defects, power surge, normal wear-and-tear, or dust, heat and humidity. We even cover most portable devices for accidental damages like spills, drops, or cracked screen.
How many claims a year can you make with Asurion? Month-to-month phone insurance comes with low premiums, high deductibles and a limit on claims (Asurion lets you make two claims per year, with a cap of $1,500 per claim).
Is Asurion a good company?
Is Asurion a good company to work for? Asurion has an overall rating of 3.5 out of 5, based on over 3,818 reviews left anonymously by employees. 57% of employees would recommend working at Asurion to a friend and 52% have a positive outlook for the business.
What companies use Asurion?
The company partners with each of the top nationwide wireless carriers including Verizon, AT&T, Sprint and T-Mobile, and provides wireless device protection to more than 300 million customers worldwide.
What kind of company is Asurion? Asurion is a global tech services company that helps more than 350 million customers in 52 countries unlock their technology’s untapped potential through protection and tech support. We have over 22,000 employees throughout the U.S., Canada, Latin America, Europe and Asia Pacific.
Are Asurion phones Good? Asurion satisfaction is rated one star out of five on Consumer Affairs.
How many claims can you do with Asurion?
Yes, with Total Mobile Protection Multi-Device, you have 9 claims (not counting cracked screen repair claims, which are unlimited) per 12-month period to share across your registered lines.
What damage does Asurion cover? With Asurion Home+ protection, your home tech is covered for breakdowns caused by manufacturer defects, power surge, normal wear-and-tear, or dust, heat and humidity. We even cover most portable devices for accidental damages like spills, drops, or cracked screen.
How long do I have to return my broken phone to Asurion?
Track your device claim
First, with very few exceptions, claims must be reported within 60 days of the date of loss. Second, when you receive your replacement device, you’ll be required to return your damaged device with the prepaid shipping label that comes with the replacement.
How much is a device non return fee? Device Non-Return Administration Fee means a $60 administration fee which will be charged by Asurion in addition to the Device Non-Return Fee. Eligible Device means a smart phone of a make and model that is eligible for participation in the Program, as determined by Us and Samsung.
What is a blacklisted phone?
What is blacklisting? Blacklisting works by blocking your phone’s unique identifier (IMEI number). When a phone is blacklisted because it has been lost or stolen, it cannot make or receive calls or use data.
Can a phone be blacklisted forever? After the unlock, your blacklisted iPhone will be permanently unlocked and free to use with other carriers. It won’t be on the blacklist again.
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