FedEx Tracking Not Updating (Why, What to Do + Other FAQs)
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If you’ve ever bought something online, you’re probably in the habit of refreshing the FedEx website hoping to keep track of updates. For the most part, FedEx’s tracking system is very reliable.
However, in many cases it may not update properly. Of course, this will cause a lot of trouble for customers. This article will explain why FedEx tracking isn’t updating and what you can do about it!
FedEx tracking will not update in 2022
FedEx tracking may not appear to be updated, but customers should be aware that it may take up to 24 hours to see updates after the first shipment and in transit through 2022. This is especially true when the package spans long distances, as scanning only happens at the warehouse or distribution center.
I’ll share more useful information when FedEx’s tracking information isn’t updated, so keep reading!
How long does it take to track and update FedEx?
Before discussing why FedEx tracking isn’t updating, it’s worth knowing how long you should wait before worrying about your FedEx order.
That said, FedEx recommends that customers wait 24 hours after shipping to update tracking information, as there may be delays before the courier picks up your package.
Other times, the package may be picked up but not scanned immediately by the driver. When your package is in transit, you may receive near real-time tracking updates after scanning.
However, when packages are moving long distances, you may not receive updates for a day or more.
Why isn’t the FedEx tracking updated?
Although FedEx traces often appear as though they are not updated, this is rare.
In fact, tracking updates as packages are scanned at different points between pickup and delivery (for example, a warehouse or distribution center).
The frequency with which packages are scanned varies, but it is not uncommon for shipments to go more than 24 hours without an update, especially during long journeys.
In other words, it looks as if a package isn’t moving, but it’s actually on its way to the next location where it will be scanned or delivered.
In rare cases, packages may not be scanned due to driver negligence. For example, the driver might be busy and might not scan for packages to save time.
Again, if this happens, the tracking information will not reflect that the package is moving, but it does.
What should I do if the FedEx tracking is not updated?
If you are concerned about your FedEx tracking information, you should make sure you are using the correct tracking number.
Believe it or not, some people try to track their packages with the wrong number, resulting in inaccurate results.
After double-checking the tracking number, it is best to use the FedEx website rather than the mobile app for tracking.
That way, FedEx’s website is updated every 15 minutes or so, and the app may take longer to show movement.
Also, if location services are not enabled, the app may not display correct tracking information.
Also, you can check the location of the package and see the estimated delivery time to see if it has changed.
If it is different from the original date you received, your package may have been diverted en route to its final destination.
Understandably, this may result in tracking information not updating properly.
Also, if you’ve tried all these tips and are still having trouble tracking your package, please contact a FedEx representative to assist you.
That is, you can contact FedEx Customer Service at 1 (800) 463-3339.
After calling, a representative should be able to provide you with the latest information about your package and resolve any issues that prevent you from tracking the package yourself.
To learn more, you can also read our posts on what FedEx Express is, why FedEx is so bad, and FedEx Smartpost USPS.
in conclusion
It’s common for FedEx customers to think their tracking information isn’t updated, but it’s rarely a cause for concern.
Often, packages are on the correct path, but don’t receive scans, giving the impression that they are not moving, when in fact they are.
However, if you have waited several days without an update, please contact FedEx Customer Service at 1(800) 463-3339.
