Home Depot Appliance Return Policy (Appliance Types, Return Window, Faults, etc.)
Home Depot is one of the nation’s leading home improvement retail chains, selling a wide variety of appliances including televisions, refrigerators, dishwashers, stoves and more.
But what if you’re not happy with an appliance you bought from Home Depot? Here’s everything I found out by researching Home Depot’s appliance return policy!
Home Depot Appliances Return Policy
Home Depot only accepts returns for small appliances, and customers have 90 days to return the item. For major appliances, such as dishwashers, refrigerators and microwaves, customers can only return products if they are defective or damaged. Returns must be made within 48 hours of purchase.
If you want to learn more about how to return appliances to Home Depot, which appliances you can return, and how long it takes, keep reading!
Can I return Home Depot appliances without a receipt?
You can return Home Depot equipment without a receipt if you can provide other proof of payment, such as the original packaging or packing slip.
Alternatively, if you pay with a credit/debit card and complete your purchase within 90 days, Home Depot may be able to retrieve your order from the system.
Please note that if you are unable to provide proof of purchase, Home Depot may accept your return but refund you the lowest price for the equipment.
Can I return Home Depot appliances without the box?
If you don’t have an appliance box, online shoppers will note that Home Depot may still accept a refund if it’s in good condition.
Remember that refunds for Home Depot appliances without a box are at the discretion of the store manager.
How long do I have to return Home Depot appliances?
For faulty appliances, you need to return them within 48 hours to be eligible for a refund (however, if you opted for an appliance warranty, it could take 3-5 years).
Additionally, you may return or exchange small appliances for reasons other than defects, as long as you return or exchange the item within 90 days.
Note that if you purchased with a Home Depot consumer credit card or other Home Depot credit card, you will have a full year to return your device as part of their benefits.
Can I return an appliance to Home Depot outside the return window?
If you have an unopened small appliance and receipt after the return window has expired, the return will be accepted at the discretion of a Home Depot manager.
Unfortunately, if they are faulty, you only have 48 hours to return them to Home Depot for major appliances.
However, many large appliances have a manufacturer’s warranty that allows you to have your appliance repaired after the return date has passed.
You can also purchase a Home Depot Protection Plan to insure your appliances from the date of purchase.
Under the program, if something happens to your appliance, you can have it repaired under the Home Depot Protection Plan.
How do I return Home Depot appliances?
Ideally, all Home Depot appliances should be returned with the receipt, original box, and all components that came with it.
Keep in mind that if you do not have these items, it may prevent your device from being returned to Home Depot.
Return Large Appliances
Unfortunately, if you bought a large appliance from Home Depot, you won’t be able to return it unless it’s damaged or faulty.
Once you receive your major appliance from Home Depot, you have only 48 hours to return it to the store or schedule a faulty pickup.
For major appliances purchased online, you can contact Home Depot Customer Service at (800) 455-3869 and an associate can assist you with your return.
Return Small Appliances
If you purchased a small appliance from Home Depot, you can return it to any store with your receipt within 90 days of purchase for a refund or exchange.
Also, if it is convenient for you, you can contact Home Depot Customer Service to arrange a return.
What types of Home Depot appliances can I return?
Home Depot only accepts returns or exchanges on small appliances within 90 days of purchase.
Home Depot’s small appliances include air fryers, blenders, toasters, and other products.
Home Depot does not accept returns unless major kitchen appliances such as washing machines, refrigerators, ovens, dryers, and some microwaves fail.
Once you purchase or receive your major appliance, you only have 48 hours to return it to Home Depot if the major appliance is faulty.
What should I do if my Home Depot appliance fails?
If you purchased a Home Depot appliance in-store, please bring it back to the store with your receipt for a return or exchange.
You have 48 hours to request a refund for a defective product at Home Depot for large appliances and up to 90 days for small appliances.
If you receive a damaged appliance from Home Depot, you can reject the appliance at delivery.
Home Depot will replace or refund your appliance if you prefer.
However, if you order Home Depot appliances and refuse delivery if there is no problem with the item, you will not receive a refund.
You may be required to pay for re-delivery of the item, which may incur additional charges.
Now that you know about Home Depot’s appliance return policy, you might also be interested in how Home Depot handles returns, Home Depot installs appliances, and whether Home Depot hauls used appliances.
in conclusion
Home Depot carries a line of appliances in-store, many of which come with manufacturer warranties to ensure customer satisfaction.
They can be returned to The Home Depot within 90 days of purchase for a refund or a replacement for a smaller appliance.
But for major appliances, Home Depot can only refund faulty products that are returned within 48 hours.
For the best chance of getting a Home Depot refund, make sure you have the item and add-ons, original box, and receipt.
