How do I cancel automatic shipping on Chewy? (step by step + other FAQs)
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Chewy has launched Autoship to make it easier to get supplies you often need, such as pet food and medicines that are automatically delivered to you on a regular basis.
If you set up a service but now need to cancel it, I have a full how-to guide and answers to related questions you may have in this article!
How to cancel Chewy’s automatic shipping in 2022
As of 2022, you can cancel Autoship on Chewy at any time using the built-in manager. Easily accessible from your Chewy account, Autoship Manager allows you to track, change or cancel your Autoship orders. Also, you can cancel Chewy Autoship by contacting customer support by phone or email and asking them to do it for you.
Find out everything you need to know about cancelling an Autoship on Chewy, including a detailed guide on how to do it, what to expect after, and more!
Can I cancel my Chewy Autoship at any time?
As mentioned above, you can help cancel Autoship on Chewy at any time through your account or by contacting customer support.
Thus, to cancel Autoship on Chewy using the first method, follow these steps:
- Login to your Chewy Account
- Find the “Manage Autoship” button and click on it
- Find the Autoship program you want to cancel and select it
- Click “Cancel this Autoship” at the bottom of the page
Additionally, if you have multiple Autoship programs set up, this method allows you to cancel multiple Autoship programs. However, you need to select them one by one and follow the steps above.
However, if you cannot or do not want to use this method, you can cancel Autoship on Chewy by contacting the customer support team at 1-800-672-4399 or emailing service@chewy.com.
That said, Chewy’s customer support is available 24/7, so you can reach out to staff and ask them to help you.
Remember, you need to provide your account information, but don’t give out your password.
According to Chewy customers, it’s best to do it yourself through Autoship Manager first, and if that doesn’t work, then through customer support only.
Essentially, if you call customer support, they will most likely walk you through the process.
How to Change Autoship on Chewy
You can change Autoship on Chewy to add or remove items or change delivery schedules/dates. To add a new item to your Autoship, follow these steps:
- Login to your Chewy Account
- Find the item’s product page on the website
- If repeatable delivery is possible, click “Add to Autoship”; otherwise, click “Ship once with next Autoship”
- If you have more than one Autoship program set up, select the one you want to add to
On the other hand, to remove an item from Chewy Autoship, follow these steps:
- Login to your Chewy Account
- Click on “Manage Automatic Shipping”
- Select the Autoship program you want to modify
- Find the product you want to remove and click Remove
- Confirm action
Finally, to change the Chewy Autoship program differently through the Autoship Manager:
- Delay your next order by clicking “Skip Shipping”.
- Click “Order Now” to get your shipment early.
- Change the order frequency by navigating to the Frequency section, then click Change and set a new schedule.
- Change the delivery date by navigating to the Next Order section and clicking Change.
Also, changing the frequency of Autoship orders on Chewy will not affect your next shipment.
Also, changing the delivery date of a Chewy Autoship order will not affect the frequency.
Finally, Chewy allows you to change your auto-ship date up to 48 hours before your next scheduled delivery.
Is it easy to cancel Chewy Autoship?
Based on the procedure I’ve outlined in this article so far, I’d say canceling the Chewy Autoship is easy.
That way, everything you need to do is in a dedicated, easily accessible menu, and you don’t need to go through anyone at the company to do it.
What happens if you cancel Autoship on Chewy?
If you cancel Autoship on Chewy, your items will no longer be delivered to you as planned unless you reset it.
For example, if you cancel your Autoship 48 hours or more before your next shipment, it will also be canceled. Otherwise, it will ship as usual, after which your deliveries will stop.
To learn more, you can also read our posts on what is Chewy, what is Chewy Autoship, and Chewy and PetSmart.
in conclusion
You can cancel automatic shipping on Chewy using the Manage Automatic Shipping section available when you log in to your account.
Additionally, you can contact Chewy customer service by phone or email and ask them to cancel for you.
Also, if you cancel your Chewy Autoship 48 hours or more before your next shipment, it will also be cancelled.
Finally, you can make changes to Autoship on Chewy, including adding and removing items from your order or changing delivery dates and frequencies.
