- Ask customer support if it is active One way to check if your card is active is by calling your card issuer’s customer support phone number and asking.
- This number is usually listed on the back of your card.
- Besides maybe a few seconds of hold time, this is the quickest and easiest way to check the status of your card.
Despite, Why is my Mastercard Not working online?
You entered your card information incorrectly. You have an old address or phone number still on file. You reached your credit limit. Your card has expired.
Following this, Why is my new Mastercard not working?
Often, the issue of a credit card not working occurs because it’s a new card and its owner forgot to activate it. Then all transactions via this card will be getting declined until it’s active. The solution to this is self-explanatory – activate your credit or debit card.
How do I activate my credit card online? Steps to Activate Credit Card via Internet Banking
- Visit the bank’s official website.
- Log in to your internet banking account using your login credentials.
- On the home page, click on ‘Card Activation’
- Enter your card number, the expiry date and your date of birth.
- After entering your details, click on ‘Submit’
Still, How do I check my Mastercard balance online? To check your credit card balance online, simply open a web browser and go to the card issuer’s website. It should be listed on the back of your credit card. Sign in with your account information, or set up online access to your account (most bank websites have a login or signup box on the landing page).
Why can’t I make an online payment?
Merchant account blocks the transaction. Credit or debit card is expired or canceled. The billing address is invalid. The bank flagged the cardholder’s account.
Why does my MasterCard keep getting declined?
One of the most straightforward reasons your card could have been declined is that you’ve hit the card’s credit limit. The card company simply won’t let you borrow any more money until you’ve made a payment.
Why can’t I make online purchases with my credit card?
When attempting to make your purchase, especially online or via mobile app, it’s easy to incorrectly enter a digit of your credit card number, expiration date or security code. Or perhaps your billing address is outdated. These could all be simple explanations for a declined transaction.
Why is my card being declined online when I have money?
You might have money in your savings account, but the checking account or money market account you’re withdrawing funds from has a negative balance. Some financial institutions may deny you from overdrawing from your account, preventing you from making a debit card purchase.