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Similarly, How long do Asurion claims take? The whole process usually takes less than 10 minutes and our Customer Care team is available around the clock to help make the process as easy as possible. After you submit the device claim, you should receive an email with shipping and tracking information for your replacement device.
Does Asurion give you a new phone? The wording in Asurion agreement allows them to replace your phone with a like device if they have one, which is always their first choice. You sent in a 3.5 year old used device, and that’s what you got back. It’s a legit replacement if it works.
Besides, Is Asurion associated with Verizon?
We make it easy to start, manage, or track your Verizon claim. Have a Verizon Home Device Protect plan? Start or manage your home tech claim here. Asurion is trusted by 300 million worldwide.
What does Asurion do with damaged phones?
Asurion covers loss, theft, accidental damage, and malfunction—the major things that people typically file claims for. Once the insurance claim is approved you’ll be told if Asurion is electing to repair or replace the device— and you don’t get to have any say. If it’s the latter, they’ll ship it out to you overnight.
How many Asurion claims a year? Month-to-month phone insurance comes with low premiums, high deductibles and a limit on claims (Asurion lets you make two claims per year, with a cap of $1,500 per claim). If you make one claim per year, you’ll pay between $270 and $330 for a new phone — and the phone may not even be new.
What is Asurion Wireless? Protection plans for the device you can’t live without
Your phone is one of the most important devices you own, and if it breaks, we’ve got your back. Our mobile protection plan covers you against damage, malfunction, loss, and theft—all for an affordable price.
Can I chat with Asurion? Connect with a live tech expert in seconds for instant tech help by phone or chat. Our network of tech experts can help you with over 6,000 devices and provide personalized help to keep you and your family up and running.
Why does Asurion deny claims?
Conveniently, Asurion is denying the claim because an AT&T SIM wasn’t in the phone during the time of theft. They are claiming they insure the phone number and not the device. An absolute pile of bullsh&t that is. The phone number costs nobody anything.
Does Amazon own Asurion? The Asurion and Asurion Home+ trademarks are the property of Asurion, LLC. Amazon is a trademark of Amazon Services LLC and/or its affiliates and Asurion is not affiliated with, sponsored by, or endorsed by Amazon.
What does Asurion company do?
Asurion, LLC is a privately held company based in Nashville, Tennessee, that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry.
What happens if I don’t return my damaged phone to Asurion? Non-Return Fee
If your phone has been damaged, it must be returned, or pay the non-returned equipment charge of up to $1,500. We will send you the shipping materials necessary to return the device to Asurion.
Is Asurion a good company?
Is Asurion a good company to work for? Asurion has an overall rating of 3.5 out of 5, based on over 3,831 reviews left anonymously by employees. 57% of employees would recommend working at Asurion to a friend and 52% have a positive outlook for the business.
Who is Asurion Wireless insurance?
Asurion, LLC is a privately held company based in Nashville, Tennessee, that provides insurance for smartphones, tablets, consumer electronics, appliances, satellite receivers and jewelry. In 2014, the company operated in 14 countries and had 49 offices with 19,000 employees serving 280 million consumers.
How do I get a free replacement phone from Asurion? To file a warranty claim with Asurion via phone, call (888) 881-2622. Describe the issue you’re having with your phone and request a phone replacement if you wish.
What happens if I don’t return my old phone to Asurion? Non-Return Fee
If your phone has been damaged, it must be returned, or pay the non-returned equipment charge of up to $1,500. We will send you the shipping materials necessary to return the device to Asurion.
Does Asurion cover broken phones?
If you have an Asurion mobile protection plan, you don’t have to worry about a cracked screen, water damage, loss or even theft. Our experts are here to make things right. We’ll fix your broken device or send you a replacement as soon as the same day. All you need to do is file a claim, either online or over the phone.
What is a Asurion expert? This insight lets us create personalized content that is specifically tailored for you. U.S.-based tech experts. Our Asurion Experts are friendly, knowledgeable, and ready to help you get the most out of your technology. Expert help in seconds. Reach an expert by phone or chat in one tap from the mobile app.
How do you unlock an Asurion phone?
If you need help with device unlocking, please contact Assurance Wireless Customer Care at 1-888-321-5880.
What happens if I don’t send my phone back to Asurion? Non-Return Fee
If your phone has been damaged, it must be returned, or pay the non-returned equipment charge of up to $1,500. We will send you the shipping materials necessary to return the device to Asurion.
What is a 3 year protection plan?
Allstate 3 year TV Protection Plan. Your TV is covered for 3 years for mechanical and electrical failures from normal use. Accidents, intentional damage, loss, and theft are not covered.
What companies use Asurion? The company partners with each of the top nationwide wireless carriers including Verizon, AT&T, Sprint and T-Mobile, and provides wireless device protection to more than 300 million customers worldwide.
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