How to Reactivate Your Grubhub Driver Account (All You Need to Know)
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Grubhub promises its drivers flexibility in working hours and workload, so they can have more control over their work.
What drivers choose to do can have an impact on their account, which can sometimes lead to a suspension. If this happens, here’s how to reactivate your Grubhub driver account!
How to Reactivate Your Grubhub Driver Account in 2022
To reactivate your Grubhub driver account, you will need to fill out a form on the website to make an official application in 2022. You will also be asked to provide documentation proving your eligibility to continue as a driver, which will be very similar to what you would have done the first time you passed the approval process.
If you want to learn what it takes to reactivate your Grubhub driver account, why your account is disabled, and more useful information, keep reading!
What steps do I need to follow to reactivate my Grubhub driver account?
To reactivate your Grubhub driver account, you will need to perform the following steps:
- Open the Grubhub driver request page with the form you need to fill out
- Select “Delivery Partner Application Form” from the first box containing the list of questions
- Enter important account information that you originally registered with, such as your email address, phone number and name
- In the subject, select “I have delivered my Grubhub order”
- Select “I think my account is suspended or inactive”
- Select “I received an email telling me my account has been suspended”
- Upload the latest documents required, such as your driver’s license and proof of insurance
- Provide more details in the text box at the bottom of the page and explain why you were deactivated and why the company should reactivate you
- Submit the request and wait for the response
Read on to learn all about reactivating your Grubhub driver account, including why you may have been deactivated, what you need to submit with your request, and more!
What do I need to reactivate my Grubhub driver account?
To reactivate your Grubhub driver account, you will need to provide a copy of your driver’s license, proof of insurance and your Grubhub driver card.
The driver’s license you upload should include the following:
- It should be clear and not blurry
- Your full legal name and expiration date must be legible
- All four corners should be visible in the picture
Your proof of insurance can be your insurance ID card or declaration page and should include the following:
- your full legal name
- The expiry date of your policy to show that it is still valid
- The make and model of the vehicle you used for delivery to indicate it is within the policy
- Show that you are also covered by this policy.You do not need to be the primary holder of the policy, but you do need to be one of the drivers covered
- Coverage of your policy
If you do not have a motor vehicle that requires insurance and you are using something like a bicycle for delivery, you will need to mention this in your request.
If you never got your Grubhub driver card or lost it, you have the option to mention it when making a request.
Why has Grubhub disabled my account?
Grubhub says it may deactivate your driver account for one of the following reasons:
- Say you’ve delivered your order and you haven’t
- Unreasonable cancellation or failure to deliver an order you have accepted
- Anything that results in repeated or serious complaints from customers or restaurants about your service being unprofessional, unsafe, incomplete or in any other way that violates its standards
As for the last one, Grubhub says its drivers shouldn’t communicate in any way:
- Harmful, threatening, illegal, vulgar, abusive, harassing, obscene, invasive of another’s privacy, or otherwise objectionable
- Illegal or promoting illegal activity
- Violation of trademark, copyright, trade secret, patent or privacy
- Has a political, religious or commercial purpose
- is misleading, false or not in good faith
- Designed to limit, interrupt or destroy the functionality of the material, hardware or software in the Driver Application or related sites
Grubhub may decide how to interpret your actions to determine whether they violate the above guidelines.
This means your account may be suspended for something you don’t think is a violation.
In practice, this means that many people have had their accounts deactivated for reasons beyond their control, which in some cases could be considered Grubhub’s fault.
Can I have 2 Grubhub accounts?
As a Grubhub driver, you cannot have 2 accounts because the company collects a lot of information that can be used to establish a connection.
For example, when you sign up, you need to provide your Social Security number, which you can only have one regardless of where you live or your insurance provider.
If your Grubhub driver account is deactivated, you can only submit a reactivation request or switch to another service, such as Doordash, Uber Eats or Postmates.
To learn more, you can also check out our posts on how Grubhub drivers get paid, what Grubhub Plus is, and whether Grubhub requires insurance.
in conclusion
To reactivate your Grubhub driver account, you will need to submit a request through the website and provide personal information, as well as supporting documents such as a driver’s license and proof of insurance.
Grubhub suspends its drivers for violations of the guidelines, including illegal behavior and behavior that poses a threat to customers or restaurants. You cannot have 2 Grubhub driver accounts, so if your request is denied, you can only sign up for different food delivery services.
