IKEA Appliance Warranty (Claims, Appliances Covered, Time Limits & More)
IKEA carries a lot of different appliances and products in their stores, and if you’ve been shopping around for new appliances lately, chances are you’ve been eyeing the ones IKEA has in stock.
But have you researched the IKEA appliance warranty? I’ve been doing this all the time and here’s what I found!
IKEA Appliance Warranty
The IKEA appliance warranty includes a 5-year limited warranty against any defect or function. Appliances covered by the IKEA warranty include ovens, cooktops, rangehoods, microwaves, dishwashers, refrigerators and freezers. A free warranty enables customers to replace or repair defective equipment.
To learn more about what the warranty does and doesn’t cover, how to file a claim, and more, keep reading!
What appliances are covered by the IKEA warranty?
IKEA includes many appliances under its warranty, including:
- oven
- stove
- hood
- Micro-wave oven
- dishwasher
- refrigerator/freezer
This warranty covers any defects found in the material or workmanship of the product and does not cover any accidental damage by the customer as a result of use.
This warranty is provided by Whirlpool Corporation and any parts or service required will be provided by them.
What is the time frame of the IKEA appliance warranty?
When purchasing an appliance at IKEA, the 5-year limited warranty on the appliance begins automatically at the time of purchase
However, if your appliances are installed incorrectly, you risk voiding your warranty.
This 5 year warranty is only valid within the US and will be void if taken outside the US.
Additionally, this warranty is not transferable between owners.
What is not covered by the IKEA appliance warranty?
IKEA’s 5-year limited warranty does have its limitations.
Under this warranty, you cannot claim any service calls to correct the installation of your major appliance or to instruct you on how to use it.
You also won’t receive any calls to repair or replace your home’s fuses, or to correct your home’s wiring or plumbing.
Also, you cannot request any service calls to repair or replace appliance light bulbs, water filters, or air filters.
Parts considered as consumables of electrical appliances are also not covered by this warranty.
How do you make a claim under the IKEA appliance warranty?
If you discover a major IKEA appliance is faulty within 5 years of purchase, you can easily file a claim by bringing your original receipts to your local IKEA store to discuss your claim.
Alternatively, you can call IKEA Customer Service at 1-888-888-4532 for assistance.
Their call hours are Sunday through Saturday, 9am to 10pm ET.
How are IKEA appliance warranty claims resolved?
When you make a claim under IKEA’s appliance warranty, IKEA will send a team to inspect your major appliance (unless it’s removable and you’ve taken it with you).
IKEA will inspect your appliance to see if the fault is due to a defect in material or workmanship, rather than natural wear and tear or any physical damage.
If the equipment is deemed defective, it will be repaired or replaced.
IKEA will contact Whirlpool Corporation to obtain specific parts for the repair job and begin working on your issue as soon as possible.
Also, for your convenience, IKEA will cover material, labor and time costs.
How should I care for my appliances during the IKEA warranty period?
IKEA offers a free guide on all its appliances with instructions on how to clean them properly, and they’re backed by a 5-year warranty.
There are some specific instructions for appliances such as glass-ceramic cooktops, but for most appliances these are general instructions:
- Have a professional install your major appliances (such as ovens)
- For home use only
- Use electrical outlets, not extension cords
- Use all electrical appliances for their proper purpose.
For more information on how to clean your appliance under the IKEA warranty, please read the warranty in its entirety.
To learn more about IKEA, you can also read our related posts on whether IKEA installs a kitchen, whether IKEA kitchen products are suitable for ovens, and who makes IKEA appliances.
in conclusion
IKEA offers a 5-year limited warranty on appliances in its catalog covering ovens, microwaves, cooker hoods, cooktops, refrigerators and freezers (including fridge/freezers).
Their warranties cover defects in materials or workmanship on the related equipment, excluding natural wear and tear or accidents.
