Is DHL tracking accurate? (all you must know)
Waiting for your package to arrive can be a long and sometimes stressful process. It gets worse when you don’t receive any tracking updates or you don’t know the path of your package.
When something like this happens, it’s normal to wonder if you can rely on tracking updates. In this article, I’ll focus specifically on DHL’s tracking to see if it can be trusted. Read on to find out more!
Is DHL Tracking Accurate in 2022?
Overall, DHL tracking is accurate in 2022. Typically, DHL’s tracking information begins to update 24 to 48 hours after the tracking number is created. After this, each successive tracking update is in near real-time. This means you can see updated location information within minutes of the package being scanned.
For more information on how DHL tracking works and what to do if something goes wrong, be sure to keep reading!
Can you track in real time with DHL?
When shipping with DHL Express, you can use the online tracking tool or get real-time details on the progress of your package through the DHL mobile app.
Here, real-time is a relative term. Under normal circumstances, it will take a few minutes after scanning a package to see its updated location.
Additionally, selected shipments are also eligible for DHL’s real-time tracking service. This tool allows you to track your shipment on a live map.
Next, you will receive a 90-minute time frame during which a DHL courier will arrive at your door with information on the courier’s distance.
Additionally, DHL uses this tool to keep you informed of any changes or delays.
How long does DHL show tracking take?
DHL tracking events typically appear 24 to 48 hours after the tracking number is created.
Typically, this is the time it takes for the shipment to arrive at the DHL facility and be scanned.
How long does DHL update tracking take?
As long as everything is in order, it only takes a few minutes for DHL to update tracking information after each status check.
This update is generated after the package is scanned electronically at the DHL facility or on-site.
Doesn’t DHL update tracking?
Unless something goes wrong with DHL’s tracking software, the company does a good job of updating tracking information.
That said, it is common for tracking information to not be updated in one case.
This can happen if you use a service that involves DHL delivering your package to the local postman in the destination country.
When you select this option, your tracking information may not appear to be updated.
This is because DHL tracking will end or “freeze” once the switch occurs. However, that doesn’t mean you can no longer track your package.
Instead, you can get your local postal provider’s tracking number by visiting the DHL website and finding the “Delivered by Postal Provider” field on the right side of the screen.
Enter this number into your local postal provider’s tracking platform to get continuous updates on the location of your items.
Why isn’t my DHL tracking information updated?
The time interval for DHL tracking updates varies, depending on the selected service.
For example, DHL Express typically shows tracking updates on a daily basis.
Therefore, if you do not see any updates for more than a day, please contact DHL Customer Service at 1-800-209-1345 for more information.
On the other hand, if your package is sent via DHL eCommerce, the tracking update will only occur when the package is processed at the transit hub or arrives at the destination.
There are often long distances between these destinations.
As a result, your tracking information does not appear to be updated, when in fact, your package is just traveling between the two hubs.
How accurate are DHL’s estimated delivery dates?
Probably one of the most important parts of the tracking process is the estimated delivery date. Therefore, it is normal to doubt whether DHL’s estimates are accurate.
According to past DHL customers, this date can usually be trusted.
In fact, most people reported receiving their package on the expected date, and some received it a day earlier than expected.
To learn more, you can also read our post on DHL Saying Delivered But No Package, DHL Package Not Moving, and How to Pay DHL Duty.
in conclusion
DHL’s tracking information is a reliable resource for customers waiting for packages. Not only do tracking updates appear a day or two after the tracking number is created, but continuous scans usually appear within minutes.
In the rare event that tracking information is delayed or completely stopped, you can easily contact DHL for more information.