Is Wayfair furniture good? (Don’t make these mistakes…)
Peruse the Wayfair website and you’ll find great prices on any number of sofas, mattresses, kitchen islands, chairs, and more. For $35 (not hard to do), you’ll get free shipping, and in some cases, your purchases will be delivered to your door within two days. So what’s the problem?
Well, you might be wondering about quality. Is Wayfair furniture good? Is this thing worth the price? I’ve got the answer you’re looking for, so keep reading this article to learn more about this topic!
Is Wayfair furniture good in 2022?
Wayfair furniture is generally considered good quality and value in 2022. While there have been reports of damaged or defective products, new pieces will be shipped free of charge after contacting customer support. Wayfair sells furniture at low, medium, and high prices, and in all cases, including low-priced items, the quality is considered pretty good.
Let’s take a deeper look at whether Wayfair is worth it, the quality of Wayfair’s products, whether Wayfair is considered a solid company overall, and even why Wayfair is so cheap. To learn more, keep reading!
What is the quality of Wayfair furniture?
Wayfair’s products are generally considered to be of good quality, especially if you have items on sale, you’ll get more in return.
Slumber Search’s top picks include Wayfair’s sofas and cabinets, TV cabinets, coffee tables, beds and bedroom sets.
In each category, Wayfair offers a wide price range, a wide selection, and, yes, a wide range of quality.
Perhaps one of the best pieces of advice I can give you is: don’t skip user reviews! In fact, you can filter your searches by customer ratings.
Just go to the Wayfair website where it says “More Filters” on the sidebar; select Customer Ratings and it will bring up a drop-down menu.
Choose the lowest mass number of stars you think is allowed, which can be 5, 4, or 3 stars.
In order not to rule out too many options, I recommend four stars and above, but if you don’t find anything in your price range, you can choose five stars first, then open the field.
If you find something you like, but it only has two or three stars, take a close look at the customer ratings.
Did the customer rate the product or delivery?
Sometimes, people leave low-star reviews because the delivery guy didn’t put the box on the porch they wanted.
It has nothing to do with the item itself, but it does lower the customer rating average.
Also, while customer ratings are important, they are not the ultimate goal of determining quality.
Wayfair is one of the most opaque retailers when it comes to product materials.
While there are many items on the site made of faux wood and other synthetic materials, Wayfair at least is being completely honest about it.
And, just as you can filter results for customer ratings, you can filter results for materials, including solid wood (though these tend to be more expensive items).
Is Wayfair worth it?
For the most part, Wayfair is a great place to shop for furniture, home decor, lighting, appliances, rugs, and more.
For starters, Wayfair offers free shipping on orders over $35; at Wayfair, the $35 minimum isn’t hard to hit, since most of the items the company sells are furniture.
Shipping is only $4.99 for orders under $35.
Shipping itself is very fast unless your item is out of stock or there is another factory delay.
Personally, I have purchased from Wayfair several times in the past and have been told my items will arrive within five days, and they are happy to arrive within two or three days.
There is also a generous 30-day return policy, but items must be returned in their original packaging (or a similarly sized box).
Also, you have to pay for return shipping, but it comes from your refund – it’s not paid directly out of your own pocket.
Then there’s the huge assortment — 14 million different items from 11,000 different manufacturers, so you’re sure to find what you like at the price you like.
Finally, there are customer ratings. With hundreds of thousands of reviews, Wayfair customers will tell you if an item is worth it.
In fact, I’ve found customer ratings to be the best ads Wayfair has ever gotten, and it gives you, the potential customer, a few things to consider before you make the leap.
Are Wayfair prices good?
Wayfair’s prices are reasonable across the board, especially when there are sales, and one of the things I love about Wayfair is that everyone has a price point.
On the lower end, you can still find bed frames, sofas, mattresses, nightstands, TV cabinets, and more for about the same price you’d get at Walmart or IKEA.
Also, if you’re looking for something you like, but it’s out of your price range, scroll down to Compare Similar Items, Wayfair will often list related products at lower prices.
Does Wayfair have high ratings?
Slumber Search gave Wayfair an overall rating of 9.5/10, a 9.3/10 for customer satisfaction, and a 9.6/10 for price.
On Consumer Affairs, Wayfair has a 3.6/5 rating, listing the pros for low shipping rates, product variety, and rewards and perks.
However, the downside is that the furniture requires assembly and some items are expensive.
Both of Wayfair’s top five-star reviews, though, both expressed some apprehension before ordering, but ended up with a great experience.
Still, Wayfair has a 2/5 rating on SiteJabber.com, and judging by the reviews, the main issue seems to be customer service and delivery rather than the quality of the merchandise.
Why is Wayfair so cheap?
One might think that the reason Wayfair is so cheap is that its products are cheap.
In general, that’s not the case, as Wayfair’s products are generally of good quality and built to last.
One of the reasons Wayfair is able to charge such low prices is that they are 100% online, so there is no need for salespeople to pay.
This also means that, without any physical location, there is no maintenance, no utilities, etc.
Also, I’d venture to guess that Wayfair — a company that doesn’t make any products — has negotiated below wholesale prices with the companies that do it.
This will allow them to offer products to customers at below-average prices.
To learn more, you can also read our post on Wayfair Mattress Return Policy, Is Wayfair Legal, and Wayfair Ships to Hawaii.
in conclusion
Wayfair furniture is generally considered good, and it has customer ratings to prove it. However, you should pay close attention to these customer ratings when shopping at Wayfair, as they provide direct insight into which products might not be as good.
