Kohl’s Shoes Return Policy (Used Shoes, No Box & More)
Kohl’s is known for selling high-quality shoes from top brands like Nike, Adidas, Skechers, Converse, Clarks, and more in its physical and online stores.
But what if the shoes you bought from Kohl’s don’t fit you? Can you return them to Kohl’s for a refund? Here’s everything I found out by researching Kohl’s shoe return policy!
Kohl’s Shoes Return Policy
The Kohl’s shoe return policy allows customers to return lightly worn shoes, boots, heels, slippers, sneakers and other footwear within 180 days of purchase. When returning shoes to Kohl’s, customers should bring the box and receipt for a full refund, store credit or exchange.
If you want to learn more about returning shoes to Kohl’s without a receipt, whether you can return them without a box, and more, keep reading!
Can you return worn shoes to Kohl’s?
Kohl’s aims to make its return policy as convenient as possible, so there’s no problem with returning lightly used and moderately worn shoes.
However, keep in mind that Kohl’s reserves the right to refuse returns if you bring in shoes that appear to have been used a lot.
Torn material, frayed laces, damaged soles, etc. are all valid reasons for Kohl’s to refuse returns.
Can you return shoes to Kohl’s without a receipt?
Kohl’s does not require receipts for returns of any of its in-store items, including shoes.
The store clerk who helped you return the item has access to your purchase history, and they can process the return as long as you complete the purchase within 180 days.
However, if your transaction cannot be found in the Kohl’s database, they will still refund you, but you will only receive a store credit instead of a refund.
Is there a time limit for Kohl’s shoe returns?
Kohl’s requires that all in-store items (excluding electronics) be returned within 180 days of the original date of purchase.
If you want to return a pair of shoes to Kohl’s, please make sure you don’t have to wait too long as Kohl’s will not return the shoes after 180 days from your purchase.
Can you return all shoe brands to Kohl’s?
Kohl’s carries shoes from many of the top brands, such as Nike, Adidas, Under Armour, and Skechers.
Luckily, it doesn’t have a value limit on returns, so you’ll be happy to return any shoe brand you purchased, regardless of the final sale price.
Can you return shoes to Kohl’s without a box?
Although Kohl’s prefers to return shoes in their original packaging, it generally allows returns without the original box, as long as the shoes are not excessively worn.
Please note that Kohl’s reserves the right to refuse to process returns without the box, so if you purchased shoes from Kohl’s, be sure to keep the box for your return.
Can you return shoes ordered online to Kohl’s?
If you ordered a pair of shoes online from Kohl’s, you can still return the shoes by taking them to a store or mailing them yourself.
For in-store returns, please keep in mind that Kohl’s will not cover the shipping costs for you.
Alternatively, if you choose to return by mail, you will have to face stricter product quality regulations.
Follow the steps below to successfully return a pair of shoes to Kohl’s by mail:
- Log in to your Kohl’s shopping account to print an invoice for your order that includes the shoes you purchased.
- Print and complete the Kohl’s Returns Form.
- Carefully pack the shoes in suitable packaging and place the invoice and returns in the box. Make sure all tags on your shoes are in the box and that your shoes have not been used or worn.
- Ship your product using the address on the Kohl’s return form.
Please note that refunds will be processed within 7-10 days of shipment and Kohl’s will not include shipping costs in your refund.
Additionally, Kohl’s will not return used or worn shoes returned by mail.
To learn more about Kohl’s policies, you can check out our related posts on Kohl’s Apparel Return Policy, Does Kohl’s Price Match Amazon, and Does Kohl’s Adjust Ring Sizes.
in conclusion
Kohl’s shoe return policy is very lenient for in-store returns. If your shoes are slightly scuffed or you don’t have a receipt, Kohl’s will still be happy to process your return. You must return the shoes within 180 days to receive a refund.
If you’ve already used the shoes, make sure they haven’t been overused (torn eyelets, frayed laces, etc. are all contenders for rejected returns). Additionally, if you choose to return shoes purchased online by mail, the shoes must be in unused condition.
