Prime Video subtitles not working (list of potential fixes + FAQ)
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Are you sitting at home trying to watch Amazon Prime with subtitles and notice that Prime Video subtitles don’t work? Do you want to know how to solve this problem?
If so, I’ve been researching this topic and found a lot of helpful tips and tricks, so read on to find out some of the best potential solutions to this common problem!
Why are Prime Video subtitles not working in 2022?
If you notice that Prime Video subtitles are not working, you can restart the Prime Video application or reload the web page to see if that fixes the problem. Additionally, you can restart your phone or computer depending on the device you’re using to watch Prime Video in 2022.
Would you like to know about other potential fixes for Prime Video subtitles not working? Do you have any other questions? Well, read on to find out what else I found!
1. Restart the Prime Video App
If Prime Video subtitles don’t work, you can try restarting the Prime Video application, which may resolve any subtitle issues you’re having.
Also, restarting the app can clear the cache and improve the performance of the app, which may cause subtitles to work again.
2. Reload the Prime Video webpage
If you’re watching Prime Video through a browser, you may want to try reloading the Prime Video webpage to see if that fixes the subtitles.
3. Use a different browser
Changing the browser you’re trying to watch Prime Video lets you know if it’s the browser or the device you’re using.
For example, if you normally watch Prime Video with Firefox, try loading it in Google Chrome and check that the subtitles work.
4. Disable add-ons from your browser
Prime Video subtitles may not work properly with some plugins that you have installed and running on your browser, so disable those plugins and restart your browser to see if that helps.
5. Disable ad blocking software
Ad-blocker software can easily interfere with Prime Video, so one way to try and fix subtitles is to disable the ad-blocker software and try reloading the web page.
6. Use Different Devices
If changing your browser doesn’t work, it’s time to try changing the device you’re using to see if that fixes the subtitles issue in Amazon Prime.
For example, if you typically watch Prime Video on a PC, try downloading and installing the Prime Video app on a device you own, and see if the subtitles display through that device.
7. Check for Amazon Prime Video app updates
If Amazon Prime Video on your device is outdated, it may cause the app to run poorly, not at all, or functionality may be lost, such as subtitles.
So, one of the best ways to fix this is to check for updates to the Prime Video app and install them, then try watching the movie with subtitles again.
8. Check if the video supports subtitles
Not all videos on Amazon Prime Video support subtitles, so if it doesn’t work, you first need to check if the video supports subtitles.
For example, videos that support subtitles on Amazon Prime Video will have a “CC” symbol next to them, so if you don’t see that symbol, the video doesn’t support subtitles.
9. Restart your device
No matter what device you’re using to watch Amazon Prime Video, one way to fix subtitles not working is to restart your device.
Also, restarting your device can clear cache, clear memory or RAM issues, and result in a faster and better experience on that device, so it’s worth a try!
10. Close and reopen subtitles
Sometimes, if subtitles don’t work on Prime Video, a simple step (such as turning subtitles off and then back on) can make subtitles reappear.
11. Enable closed captioning on your device
You can fix Prime Video subtitles not working by going into your device’s Accessibility section and enabling closed captioning.
Additionally, any Amazon Prime Video content with subtitles will appear on your screen once the setting is enabled on your device.
12. Delete your viewing history
If none of the devices and browsers you use are showing subtitles, you can try deleting your viewing history, which will get rid of your preferences and settings.
Also, if a glitch or other issue prevents them from appearing, clearing it can bring the subtitles back to their original state.
How do you turn on subtitles for Amazon Prime Video?
You can turn on subtitles for Amazon Prime Video by going into the app and selecting Options and then Subtitles to turn it on.
Alternatively, you can do this from the Amazon Prime Video web page by clicking the icon for the speech bubble and selecting the language you want to use.
Can you change the default subtitle language on Amazon Prime Video?
Prime Video does allow you to change the default language of subtitles quickly and easily, all you have to do is go into Subtitle Settings and you will see the languages available.
However, you can also change the default setting on your device by going into Settings and then selecting Language or accessing it through Accessibility.
To learn more, you can also read our posts on Amazon Prime complaints, Amazon Prime Video not working, and how to cancel your Amazon Prime free trial.
in conclusion
If Prime Video subtitles don’t work, you can try fixes, such as changing devices, changing web browsers, deleting viewing history, reloading webpages, or restarting applications.
Additionally, you can restart your device, check for Prime Video app updates, and disable plug-ins or software that may be causing interference, such as ad blockers.
