Safeway Return Policy (No Receipt, Alcohol, Food, Pharmacy, Gift Cards, etc.)
Safeway is known for its convenient stores. They offer customers a variety of ways to save money on shopping, have helpful store associates, and offer a wide variety of groceries.
With their focus on building customer relationships, Safeway customers may wonder what their returns policy is. If you’re curious about the answer to this question, read on to see what I found!
Safeway return policy
Safeway allows customers to return or exchange most items as long as they have a receipt and return the purchase to the store location where they originally purchased it. Both perishable and non-perishable items can be returned, with the exception of alcohol and infant formula.
If you’d like to learn more about returns at Safeway without a receipt, what products you can return to Safeway, and more, keep reading!
Can I return groceries to Safeway without a receipt?
When returning an item, Safeway does expect customers to have a receipt. However, if the customer does not have a receipt, the customer has the option of an equal exchange.
If they wish to get a refund, the clerk assisting them may be able to look up the transaction on their computer if they paid with a credit/debit card.
However, if they can’t find any proof of purchase, Safeway will credit the refund to a Safeway gift card.
Additionally, store managers may approve cash refunds if the requested refund amount is $5 or less.
Does Safeway have a return time limit?
Safeway has no company-wide return time limits because each return is processed on a case-by-case basis based on the type of product the customer is returning.
The store manager will use his discretion in determining a reasonable time to return an item.
For example, they may serve non-perishable items longer than products such as meat and produce.
Due to the uncertainty of time limits for returns, customers are advised to bring their purchases to the returns facility as soon as possible to ensure a full refund.
Does Safeway charge for returns?
Safeway does not charge customers for returns or exchanges.
If a customer requests a return or exchange and has a receipt, they will receive a full refund or an average deal.
Where do I return products to Safeway?
If customers need to return an item at Safeway, they can do so at Customer Service/Reception.
Customers may only return products to the Safeway location where they were purchased. Any items brought into a different store location will not be accepted for return.
Hours of operation for your local Safeway Customer Service Desk may differ from the rest of the store.
Therefore, it is recommended that you call the store and find out about customer service hours before returning an item.
What products can I return to Safeway?
Safeway allows both perishable and non-perishable items to be returned to the store.
Food items such as meat, fresh vegetables and fruit, prepared foods, dairy products and other perishable items can be returned.
Non-perishable items apply to both consumable and non-consumable items. Cleaning products, hygiene products, kitchen utensils and other non-perishable items are eligible for return or exchange.
Customers are advised to return perishable items as soon as possible to ensure Safeway can process the return.
Safeway may also approve flower returns in the flower department.
However, this may be at the discretion of each store manager and the ability to obtain a refund may depend on the reason for the return.
Which products does Safeway not accept as returns?
While Safeway accepts returns on most products, they currently do not accept returns on alcohol or infant formula.
Additionally, Safeway does not accept gift cards for returns or exchanges because they are not considered part of the store merchandise.
Because each Safeway has a time limit for allowing returns, some Safeway locations may not be able to process returns of expired meat, dairy or other spoiled food.
Therefore, customers are urged to return any perishable items as soon as possible to ensure they can get their money back.
Can I return items to Safeway Starbucks?
Safeway Starbucks accepts returns on any cups, packaged coffee, tea, and food items as long as they are unused and returned within 30 days of the original purchase.
While customers technically can’t return crafted drinks, Starbucks will recreate drinks completely free of charge if their drink wasn’t prepared properly.
They usually ask customers to dispose of previous drinks themselves, since they usually cannot take back drinks that have been dispensed. However, this may vary from kiosk to kiosk.
Safeway Starbucks requires their customers to have a receipt for processing returns because not every kiosk can look up previous transactions.
Also, some kiosks may be allowed to credit the refund back to store credit if the customer does not have a receipt, but this may vary by kiosk.
Starbucks Gift Cards are eligible for return if the customer has a receipt for the original transaction.
Clearance items can also be returned or exchanged as long as the final sale tag is not on the item.
Does Safeway Pharmacy accept returns?
Safeway pharmacies cannot process retail returns. Any items purchased in the pharmacy section, such as sanitary products, must be returned to the Customer Service Desk.
However, according to a Safeway pharmacy in British Columbia, Canada, they do offer a disposal service for prescription drugs that have expired or are no longer used by patients who have previously taken them.
Unfortunately, Safeway pharmacies are unable to refund medications that customers have returned because they cannot return prescription medications.
Does Safeway Canada have a different return policy?
The Safeway return policy in Canada is the same as the return policy in the United States.
However, unlike stores in the US, Safeways in Canada does not carry alcohol. Therefore, there is no statement about alcohol returns in their returns policy.
If you want to learn more, if you can use Safeway gift cards to buy gas, alcohol and other stores, if Safeway prices match, and if Safeway cashes checks, you can also read our related posts.
in conclusion
Safeway allows its customers to return or exchange all store items, with the exception of alcohol and infant formula. Flowers can also be returned to select store locations.
Both perishable and non-perishable items are eligible for a refund.
Safeway requires customers to provide a return receipt. If they don’t have a receipt, they will allow the customer to make an equal exchange or refund using store credit.
All merchandise must be returned to the store where it was purchased.
