Sephora’s Return Policy After 60 Days (All You Need to Know)
As one of the best beauty and makeup stores, Sephora has a return policy that allows dissatisfied buyers to return products to its store.
However, despite Sephora’s generous return policy, it’s valid for a while. So you may be wondering – how long is Sephora’s return policy eligible? Here is what I found!
Does Sephora accept returns after 60 days?
In general, Sephora does not accept returns of purchased items after 60 days from the date of purchase in 2022. But sources say some Sephora stores may accept merchandise returns after 60 days, but the company only refunds store merchandise credits. Sephora offers a full refund if you return it within 30 days.
If you want to learn more about Sephora’s return policy after 60 days, read on for more helpful facts and tips!
Will Sephora return it after 60 days?
Unfortunately, Sephora does not accept any returns made after 60 days from the date of purchase.
However, the 60-day period can vary from store to store, and some sources indicate that items older than the recommended 60 days may be returned.
What happens after 60 days of Sephora’s return policy?
When you return items to Sephora after 60 days, you may receive Sephora Merchandise Points, which can be used for online and in-store orders.
How long is Sephora’s return policy?
According to the Sephora website, the return policy is only valid for 30 days after purchase, after which any return will become illegible and void, and a full refund cannot be given.
Nonetheless, Sephora’s return policy can be extended to 60 days with automatic credit refunds.
Can Sephora Ban you from Returning After 60 Days?
Sephora does not prohibit customers from delaying returns within 60 days of purchase: however, staff may deny your return when they become aware of the following in your return request:
- The returned item is missing the original Sephora package slip
- Nearly used up or overused products (such as cosmetics)
- Customer damaged product
- Not a product purchased from any Sephora store
- Abuse of the return policy (dishonest and excessive returns can result in further returns or even purchases being prohibited).
Has Sephora changed its return policy from 60 days?
Sephora has changed its return policy for full refunds from 60 days to 30 days.
You only get store credit if you return it after 30 days.
Sadly, the change in Sephora’s return policy has disappointed customers.
In fact, some customers claimed that the changes were sudden, and some said there was no prior communication of any possible return policy revisions.
What does return and payment mean after 60 days at Sephora?
“Return and Pay” means that your late return has been reviewed and your account has been credited with Sephora merchandise.
Will Sephora destroy returns after 60 days?
Unfortunately, there has never been a clear answer as to how a store handles returned items.
Still, some sources suggest that the company returns unused products to shelves, while other Sephora stores use such products for testing.
In addition, other sources revealed that half-used or empty products were discarded outside the store.
When Sephora throws away products, they are often intentionally damaged (trash compactors) before they go into the trash.
Sometimes, Sephora also sends items to the manufacturer for recycling.
Will Sephora Inspect return after 60 days?
If you are lucky enough to have a successful return after 60 days, Sephora will monitor the return activity for any policy abuse.
Please note that the Sephora Store reserves the right to limit returns or exchanges of Sephora and Sephora within JCPenney under any circumstances.
During the inspection, the following factors will determine the acceptance or rejection of the return:
- If the item is in good condition (well wrapped in a company box or any other material).
- Sephora’s original packing list.
- The credit or debit card you used to place your order.
- Gift receipt upon return (you will receive Sephora Store Points that can only be used in Sephora Stores).
Are there any restrictions on Sephora returns after 60 days?
Unfortunately, when Sephora detects too many unconfirmed returns from customers, Sephora restricts future returns even in the rare case of delayed returns (in the past 60 days).
Ideally, only genuine and verifiable products that do not meet expectations are allowed to be returned within 30-60 days of purchase, with Sephora’s original packaging slip attached.
Do you lose Sephora points when you return after 60 days?
If an item originally purchased with a Beauty Insider account is returned, all points earned on any purchase (including bonus points) will be debited from the account.
Additionally, if your account has fewer points, the points deducted after the return will result in negative Beauty Insider points.
To learn more, you can also read our posts on Sephora’s no-box return policy, Sephora’s no-receipt return policy, and Sephora’s JCPenny return policy.
in conclusion
Sephora’s return policy allows buyers to return items to any of its stores within 60 days of purchase. Successful returns in the past 60 days will depend on individual management at the Sephora store.