Uber Eats Privacy Policy (drivers can view your details + other FAQs)

Uber Eats Privacy Policy (drivers can view your details + other FAQs)

Uber Eats has grown to be one of the most popular food delivery services in the world and the first choice of millions of people.

At this scale, companies have access to all of these users’ data, which may be of concern to some. If you’re interested in Uber Eats’ privacy policy, I investigated how the company handles this information!

What is the privacy policy for Uber Eats in 2022

Uber Eats’ privacy policy states that the company collects information such as your location and financial data to facilitate orders and deliveries through 2022. Uber Eats retains data “as needed”, but you can change some of this information and delete it. You may request a copy of User Data from Uber Eats.

Read on to learn everything you need to know about Uber Eats’ privacy policy, including what drivers see, how your personal data is handled, and more!

How safe is Uber Eats?

Uber Eats is safe because the app uses encryption, especially when credit and debit cards are involved.

So when you enter payment information, it’s encrypted rather than saved as text, so even if someone has access to your account, they won’t be able to see it.

Additionally, many of the cases where people have been hacked or scammed through Uber Eats often come down to fraudsters tricking victims into giving up their information.

What data does Uber Eats collect?

Uber Eats collects the following information from drivers and customers:

1. User profile data, including name, email address and phone number
2. Background checks and identity verification data, such as driver’s licenses and Social Security numbers
3. location data
4. Financial data such as bank information
5. Device data, including IP address, operating system, preferred language, and mobile network information

What is Uber Eats doing with your data?

Uber Eats uses your data for the following purposes:

1. Provide services: Information such as your banking details will be used to facilitate Uber Eats’ core services.
2. Enhanced security and security: Use authentication information such as Social Security numbers to increase the security of the platform.
3. Customer Support: Information related to your account, such as your email address and bank details, that can be used for customer support, such as completing refunds and reporting issues.
4. R&D: Uber Eats tracks usage data to determine how to adjust the platform for better results.
5. Facilitate communication between users: Use contact details such as phone numbers to connect delivery drivers and customers.
6. Marketing: Uber Eats tracks your usage data to determine which promotions to send you.
7. Communications: Outside of the App, your contact details, especially your email address, for non-marketing communications, alerts and updates (such as receipts).
8. Legal Process and Claims: Uber Eats uses user data to investigate disputes and claims required by law.
9. Automated decision-making: This includes looking at various factors to determine dynamic pricing, which drivers to offer orders to, flagging suspicious activity, and more.

Can Uber Eats drivers see my number?

Uber Eats drivers can’t see your phone number. Instead, when someone contacts you via Uber Eats, the system uses a two-way blocking system.

Additionally, this means that both participants in the conversation generate random numbers, so neither side can see the other’s real phone number.

Can Uber Eats drivers see my name?

Uber Eats drivers don’t see your full name; they only see the name you entered when you signed up.

Can Uber Eats drivers see my address?

Uber Eats drivers can see your address because it’s one of the information included in the offer.

For example, your address is shown as your order drop-off location, not necessarily where you live.

Also, if you’re concerned about revealing your address, you can place an order for pickup instead of delivery.

Also, Uber Eats deletes the address after the order is delivered, but if drivers take the extra step to enter it into a separate service like Google Maps, they may still be able to access it.

What do Uber Eats drivers see?

When an Uber Eats driver receives an offer, they see the following message:

1. Pick up restaurant
2. Shipping address
3. travel distance
4. customer’s name
5. How much will they make on the order (it will only break down after the delivery is complete)

Can you track Uber Eats drivers?

You can track Uber Eats drivers because one of their terms of work is that they need to have GPS enabled while at work.

That said, to track drivers in the app, follow these steps:

1. Click the receipt icon at the bottom of the page
2. Select “Coming Soon”
3. Find your current order and click “Track”

Also, if you can’t track an order from Uber Eats, it means the restaurant is delivering, not the company’s driver.

Can I delete my Uber Eats history?

Unfortunately, you cannot delete your Uber Eats history without deleting your entire account.

So whether you perform the data deletion process yourself or through customer service, everything will eventually be deleted.

What information can I remove from Uber Eats?

Unfortunately, you can delete a lot of information from Uber Eats without deleting your entire account.

However, you can still request a copy of the information Uber Eats collects about you, and you can edit some of this information as needed, including address and payment details.

To learn more, you can also read our posts on Uber Eats Refund Policy, Uber Eats Late Delivery Policy, and Uber Eats DUI Policy.

in conclusion

Uber Eats has a privacy policy that states that the company collects information such as your phone number, location and banking details.

Fortunately, Uber Eats uses a two-way blocking system to hide phone numbers and encrypt personal account details, but drivers can still see your address.

If the restaurant doesn’t deliver in person, you can track an Uber Eats driver.

Unfortunately, you cannot delete your Uber Eats history without deleting your entire account, but you can request a copy of the data the company has about you.