Verizon Jetpack not working (list of potential fixes + FAQ)
Subsidiaries disclose: We may receive commissions for links in this article.
Have you recently had a problem with your Verizon Jetpack not working and you want to figure out the best way to fix it and get it back up and running?
Well, I’ve been researching this topic and found a lot of potential fixes that could help you, so read on to find out what I’ve found!
Why won’t my Verizon Jetpack work in 2022?
To fix the Verizon Jetpack, you should first try restarting the device, if that doesn’t work, check the wires connected to the Jetpack to make sure everything is connected and secure. Also, check the power outlet to make sure it’s powered, then try moving to a location with a better signal in 2022.
Do you want to know about other fixes or other issues with Verizon Jetpack not working? Keep reading below to learn more!
1. Restart the device
The best technical fix for Verizon Jetpack not working is restarting the device, which can fix network issues or other issues that are preventing the device from working properly.
2. Remove and reinsert the battery
The Verizon Jetpack includes a built-in battery, so removing the battery, waiting a few minutes, and reinserting it can fix any issues you’re having with the device.
3. Charge the battery
The Jetpack’s internal battery may be low on power, which may affect the performance and quality of the signal you get.
So a good fix for your Verizon Jetpack not working is to remove the internal battery, charge it until fully charged, then reinsert the battery to see if it works.
Having said that, make sure to turn off the Jetpack before removing the battery, and make sure it’s still off when you put the battery back in.
4. Check the wires
If your Verizon Jetpack isn’t working, the power cord might be loose or not plugged in at all, so check all power cords to make sure they’re plugged in securely and not damaged.
5. Check the power at the outlet
To fix your Verizon Jetpack, you may need to check the power supply at the outlet to make sure the Jetpack is receiving power and functioning properly.
For example, you can plug a light or appliance into that outlet to make sure it’s powered, since the problem might be the outlet, not the Jetpack at all.
6. Proximity to Jetpack
You may need to move your device closer to the Jetpack for it to work as there are limits to how far you can get from the Jetpack, see instructions.
For example, if you’re trying to use a Jetpack and you’re 30 feet away, try moving the device 15 feet away and see if it starts working.
Also, the farther you are from the device, the worse the signal, so keep that in mind when setting up your Jetpack’s location.
7. Remove and reinsert the SIM card
Remove the SIM card from the Jetpack and reinsert it into the device to see if the problem is related to a loose SIM card connection.
However, when removing the SIM card, check it for damage, as cracks or spots on the SIM card may be the root cause of the Verizon Jetpack not working.
Also, try not to touch the gold contacts on the SIM card, these must line up with the contacts inside the device, and reinsert the SIM card carefully.
8. Reactivate Jetpack
You can try to reactivate Jetpack on the Verizon network by following the steps below to see if that resolves your Jetpack not working issue:
- Put the SIM card in
- Open your Jetpack
- Connect a WiFi device to the Jetpack, such as your phone
- Open a web browser on the device of your choice
- Jetpack’s activation page will automatically load in the browser
9. Remove junk and increase storage space on your phone
You may need to clear files on your phone and create more storage so Jetpack can work with your device.
For example, if you have a lot of videos or pictures on your phone, move them to the cloud so you can create space on your phone. You can also delete unwanted or unused applications.
Also, even if Jetpack is turned on, if your phone doesn’t have enough storage, you may not be able to connect it to your phone, which will prevent it from working.
10. Contact Verizon for account balance
Verizon Jetpack not working may be due to an unpaid account on your account, so please contact Verizon to make sure your account is in good standing and has no outstanding balance.
Also, Verizon may have other troubleshooting tips you can try, or you can check to see if the device is defective and ask to return it.
11. Reset the jetpack
You can factory reset your Jetpack to get it working, but if you do, you’ll lose all your customizations, which means you’ll need to reconfigure them.
Additionally, Verizon Jetpack can be easily reset by following these steps:
- Using your Jetpack-connected device, open a browser
- Enter my.jetpack.com in the URL
- You will now be in the Jetpack Settings menu
- Look for the navigation buttons and find “Factory reset”
- Select “Factory data reset”
- Select “Yes” to confirm
- If prompted, confirm again
What is the difference between Jetpack and Hotspot?
Jetpack is just the name of a mobile hotspot owned by Verizon, and it’s one of the few the company sells for the Verizon network.
So there is no real difference between hotspot and Jetpack, as they serve the same purpose.
Does Verizon Jetpack work in rural areas?
The Verizon Jetpack will work in rural areas because it has twice the signal capacity because it is equipped with 2XP technology.
Plus, whether you live in a rural, suburban or urban area, Jetpack will give you a reliable signal.
To learn more, you can also read our posts on Verizon FIOS guide not working, Verizon group text not working, and Verizon hotspot not working.
in conclusion
To fix your Verizon Jetpack, you can try restarting it, moving your device closer to the Jetpack, removing and reinserting the battery, then removing and reinserting the SIM card.
Additionally, you can check electrical outlets, charge the internal battery, clear storage on linked devices, contact Verizon for any outstanding charges, or factory reset your device.
