Verizon Visual Voicemail not working (list of potential fixes + FAQ)
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Have you enabled Verizon Visual Voicemail on your device but you’ve noticed that it’s not working and you’re wondering how to fix this issue?
If so, read on, as I’ve been researching this topic and found several solutions that might cause Verizon Visual Voicemail not to work, which I’ll share with you below!
Verizon visual voicemail won’t work in 2022
If you find that Verizon Visual Voicemail is not working, you will need to turn off WiFi and turn on data from 2022. Also, you can try restarting your device or clearing background apps to see if that helps. You may also want to clear the app cache to potentially fix the problem.
Are you wondering about other potential fixes for Verizon Visual Voicemail not working and have other issues? Well, don’t stop reading now because I have other fixes that might help!
1. Turn off WiFi
The best solution for Verizon Visual Voicemail not working is to turn off your WiFi. That is, if your WiFi is on, it will interfere with Visual Voicemail, which requires data to function properly.
2. Open and close data several times
Since you need a Verizon data connection to access Visual Voicemail, you can try turning data on and off a few times to see if that helps.
However, you should wait at least ten seconds between turning data on and off to ensure your phone has time to adapt to the change in settings.
3. Restart your device
You should always try restarting your device to clear apps not working, it’s one of the best ways to fix most technical problems.
Also, the problem could be that the application is malfunctioning or not loading properly, so restarting can help with these types of issues.
4. Clear background apps
You may need to try clearing all applications running in the background to resolve the Verizon Visual Voicemail not working issue.
For example, if you run a large number of games or other applications that use a lot of memory, it may interfere with the Visual Voicemail application.
5. Close and reopen Visual Voicemail
One way you can try to fix Verizon voicemail not working is to close and reopen voicemail to see if that fixes your problem.
Additionally, you can turn it on and off by following these steps:
- Go to the Phone app
- Select “Settings”
- Select “Voicemail”
- Close and open Visual Voicemail to see if it works
6. Clear the app cache
You can clear the app cache of Visual Voicemail, which can solve the Visual Voicemail not working issue you are facing, and it is very easy to follow these steps:
- Go to your “Settings”
- Select “Applications”
- Find “Visual Voicemail” from the list and click on it
- Select “Storage”
- Select “Clear Cache”
- Go back one page and select Manage Spaces
- Select “Clear All Data”
7. Reset your network settings
If a problem with your network connection is preventing Verizon Visual Voicemail from working properly, your network settings may be causing the problem.
So you want to reset your network settings, here is our guide to fix your Verizon Visual Voicemail issues:
- Go to phone “Settings”
- Select “General Administration” or “System”
- Select “Reset”
- Select “Reset Network Settings”
8. Reset Verizon Visual Voicemail
You can reset the Verizon Visual Voicemail app, if it doesn’t work, it can fix the problem, it’s easy to follow these steps:
- Go to phone “Settings”
- Select “Applications”
- Find Verizon Visual Voicemail and click on it
- Select “Force Stop” or “Stop”
- Select “Confirm”
9. Stop call forwarding
If you have call forwarding set up on your device, you will need to turn it off if you want to access Verizon Visual Voicemail.
So you can dial *73 or *920 to cancel call forwarding and you should be able to access your voicemail when turned off.
10. Update Verizon Visual Voicemail
If your app isn’t regularly updated, it can cause glitches and bugs that could prevent it from working properly, so go into your app store and search for “Verizon Visual Voicemail”.
Also, if there is a new update for the app available, you will see the “Update” option, just select that option to start downloading and installing the updated version of the app.
After that, you should be able to open Verizon Voicemail and get it working again after updating the app.
11. Update your software
Your Verizon phone needs regular updates, just like apps, so if you haven’t performed a software update in a while, you should give it a try.
Also, your phone may restart once or twice during the update process. You can then open the app again to see if it fixes the Verizon Visual Voicemail not working issue.
12. Contact Verizon
If you’re still having problems with Visual Voicemail, you should contact Verizon to see what the problem might be, as it might be related to your account, or your device might be defective.
What is the difference between voicemail and visual voicemail?
Visual voicemail has more details and information than regular voicemail, and it will display the content of the voicemail on your screen, similar to the appearance of an email.
Best of all, you can choose to listen or ignore messages, and save them for later with Visual Voicemail.
To learn more, you can also read our posts on Verizon Video Calling Not Working, Verizon Call Filter Not Working, and Verizon Caller ID Not Working.
in conclusion
If you’re having trouble with Verizon Visual Voicemail not working, you can try restarting your device, updating the Visual Voicemail app, or updating the software on your phone.
Also, you can try clearing app caches, resetting network settings and making sure WiFi is turned off and data is turned on.
However, if you’re still having issues, you can also contact Verizon to make sure there’s nothing wrong with your account and it’s not a device-related issue.
