walgreens return policy [All Your FAQs Answered!]
Many times, you must want to return a product after purchasing it because you don’t like it, it has a problem, or you just need something else.
Knowing that Walgreens is a popular choice for buying a variety of products, you might be wondering: What is Walgreens’ return policy? Here’s everything I’ve found!
walgreens return policy
Walgreens accepts product returns within 30 days of purchase. Customers can get a full cash refund if they have a receipt, or a gift card if they don’t. For cosmetics, electronics, and opened products, the decision to accept returns rests with the store manager.
If you want to know how long it takes to return, whether make-up and photo products are returned, and what to do if the time limit is exceeded, just keep reading!
When can you return products to Walgreens?
Walgreens’ official policy states that returns are accepted as long as they are returned within 30 days of purchase.
Can you return a product to a different Walgreens store?
Yes, you can return products purchased from one Walgreens store to another. Go to the cashier to request a return. Note that the store should have this product in its system to accept its returns.
Because inventory varies by location, an employee at the store you’re visiting will search the store’s system to find the product.
If not found, the product will not be returned. In this case, you should return to the store where you purchased the item.
How much can you get back when you return an item at Walgreens?
You will receive a full refund (the amount you paid for the product) as long as you return it within 30 days of purchase and bring the original receipt.
Refunds will be made to the payment method you used to purchase the product. So if you pay with cash, you’ll get full cash back.
If you paid for the item with a credit or debit card, be sure to bring the card with you when returning the item.
Can you return a product to Walgreens without a receipt?
Yes, you can return products to Walgreens without a receipt. However, this is at the sole discretion of the store manager, who will make the final decision on whether or not to accept your product return.
If it is accepted, you will not receive the full amount in the payment method you used. Instead, you’ll get the lowest advertised price on that product in the form of a store credit or a Walgreens gift card.
If you’re a Balance Rewards member, you can ask store associates to see your receipt. Walgreens keeps a record of purchases for Balance Rewards members, so whenever you use your Balance Rewards card at checkout, you can get your receipt.
Can you return products purchased online at Walgreens?
Yes, you can return products purchased online (via the Walgreens website) within 30 days of purchase. You can return an item in store or by post with proof of purchase (receipt).
If you lose your receipt, you can easily retrieve it by visiting walgreens.com, logging into your account and navigating to your past orders.
You can also initiate returns by mail directly through your account and receive a free return label.
When returning by mail, you can arrange for a United States Postal Service (USPS) pickup or drop off the package at the nearest USPS office. You do not need to pay for shipping to return the product.
Can you return a product to Walgreens after 30 days?
No, according to the official Walgreens policy, returns are not accepted after 30 days of purchase.
However, Walgreens does let store managers make their own decisions, so if you’re returning an item after 30 days, it’s best to speak to the store manager.
If you have a legitimate reason for the delay, the product may be accepted for return and you will be issued a gift card or store credit as a refund.
Can you return prescription drugs to Walgreens?
No, the law prohibits returning prescription drugs, so you cannot return prescription drugs to Walgreens.
As with over-the-counter medications, you can return all medications that do not require state-issued identification (such as a driver’s license) within 30 days of purchase.
Over-the-counter medications, such as those that contain pseudoephedrine and require the buyer to show identification, are not accepted for returns. This is because their sales are documented and documented.
Finally, all Walgreens store sexual health products are not eligible for return under any circumstances.
Can you return opened items to Walgreens?
Walgreens has a lax policy on opened items compared to its competitors. With the exception of consumables and personal care products, you can easily return most items, even if they have been opened.
However, for products such as food and cosmetics, you can return the product (after opening) if it is found to be defective.
If this is not the case, the store manager will assess your situation and decide whether to accept the return.
For products with hang tags and tags (such as clothing), returns can be made even if the hang tags and tags have been removed.
For Walgreens branded products, these products are sold with a 100% satisfaction guarantee. This means you can return any Walgreens branded product (opened or unopened) that you are not happy with. Note that you first have to speak to the store manager about why you want to return the item.
Can you return contact lenses to Walgreens?
Yes, you can return contact lenses to Walgreens within 30 days of purchase if:
- you sent the wrong lens
- Lenses are damaged or defective upon delivery
- You mistakenly ordered the wrong prescription and received a different set of lenses
If you find yourself in one of these situations, you can return the contact lenses as long as they are not expired, have not been opened and the packaging has not been damaged. Make sure to return it in its original packaging.
Can you return cosmetics to Walgreens?
Yes, you can return all unopened cosmetics to Walgreens within 30 days of purchase. However, if the item has been opened, the store manager will decide whether to accept the return. If accepted, you will be refunded gift cards and store credits.
Can you return Walgreens photo products?
Yes, photo products come with Walgreens’ 100% Satisfaction Guarantee. So if you’re not satisfied with the handling and print quality of your photo product, you can return it to Walgreens for a full refund.
Can you return electronics to Walgreens?
According to official policy, Walgreens allows individual store managers to decide whether to accept returns of electronics on a case-by-case basis.
Can you return gift cards to Walgreens?
Gift Card returns from Walgreens or any other third-party store will not be accepted at any Walgreens store.
To learn more, you can also check out my guide on Whether Walgreens Finds Your Receipt, Walgreens Photo Return Policy, Walgreens Gift Card Return Policy, and Walgreens Infant Formula Return Policy.
in conclusion
Walgreens accepts returns on most products within 30 days of purchase for a full refund via the payment method used at the time of purchase, if you have a receipt. If you don’t, you’ll get your money back in the form of store credit or a gift card.
For cosmetics, electronics, and opened items, the store manager makes the final decision on whether to accept returns.
