Walmart Drone Return Policy [Simply Explained]
High-tech products, electronics, and even drones are almost everything in Walmart!
However, if you’re planning to buy a drone from Walmart, or have recently purchased one and it’s not for you, you might be wondering what Walmart’s drone return policy is. Here are my findings.
Walmart Drone Return Policy
Walmart accepts returns on drones (DJI Phantom, DJI Mavic, DJI Mini, Vivitar, etc.) within 30 days of purchase. Walmart customers are best off bringing the drone in with all packaging, accessories, and receipts for a full refund. Without these, customers may only be eligible for store credit.
If you’re wondering if Walmart returns drones without a receipt and how, read on!
How do I return a drone to Walmart?
To return a drone to Walmart, you will need to pack the product and all its accessories (blades, remote, case, batteries, booklet, etc.) in the original box before returning it to Walmart.
Additionally, Walmart only allows drones to be returned within 30 days of purchase or delivery. However, you can still return items after this time frame, but it’s tricky (see below).
Once your drone is packaged, take your receipt (if you have one), the card you used to purchase your drone, a valid government-issued photo ID, or your online order email, and head to your local Walmart.com customer service returns counter.
After a Walmart associate verifies and processes your return/exchange, you can expect to receive your funds within 3-5 business days.
Can Kaifeng drones be returned?
Yes, Walmart generally allows customers to return opened drones (DJI Phantom, DJI Mavic, DJI Mini, Vivitar, etc.) if the customer is not satisfied.
One thing to note is that you must return the drone within the appropriate time frame with the necessary proof of purchase documents attached.
Additionally, Walmart will gladly provide a full refund or replacement when a customer opens up a damaged or defective drone.
However, your request may be denied if you cause damage to the drone. When you bring a damaged drone to the store, Walmart can often send the damaged drone to the manufacturer for repair.
Do I need a receipt to return the drone to Walmart?
Yes, customers need a receipt or an online order number to return a drone at Walmart. The decision to allow returns without a receipt is entirely up to the store manager.
In the absence of proof of purchase, store associates can often scan a drone’s barcode to see if it’s eligible for a return. Customers are required to provide a valid form of photo ID such as a passport or driver’s license to verify transactions.
Verified customers are entitled to cash if the transaction amount is less than $25. Otherwise, items worth $25 or more will be loaded onto the Walmart gift card. Alternatively, you can trade the drone for other items.
How do you return a drone to Walmart by mail?
Open your online Walmart account to access your recent order history. Select the drone for which you no longer require a refund or exchange, then select the reason for return.
Select “Return by Mail” as the return method. Print free shipping labels and attach them to drone packages.
Mail Walmart returns from your local USPS or FedEx location. Customers expect the entire process to take 2-3 weeks. Refunds and replacements are processed once the drone is returned to Walmart.
Can you return a drone purchased from Walmart Marketplace?
Yes, customers can return drones purchased from Walmart Marketplace. Third-party merchants operate their own policies; however, Walmart’s guidelines allow customers to return drones purchased on Marketplace within at least 14 days.
Find third-party listings through the Drone Online product listing under Sales and Shipping. Most Marketplace drones can be returned in-store via mobile courier or mail. Customers should be aware that they may be required to pay shipping charges for returns.
To learn more, also see our guide on returning cameras, appliances, TVs, and headphones to Walmart.
Conclusion: What’s Walmart’s Return Policy for Drones?
Customers have 30 days from the date of purchase or delivery to return the Walmart drone. Go to the store help desk, the mobile express returns lane or complete your return via free mail. Walmart will refund, replace or repair. Make sure to bring your store receipt or online order number. Walmart will accept opened drones in returnable condition.
