Walmart Pet Food Return Policy (Everything You Need to Know)
Walmart has a dedicated pet department in most of its stores, selling a variety of items for your pet, including food, doors, houses, and more.
But if you’re a pet owner who bought pet food from Walmart, only to find out that your pet didn’t like it at all, you might be wondering – what is Walmart’s pet food return policy? Here’s what I found!
Walmart Pet Food Return Policy
Walmart accepts returns for unopened or damaged pet food within 90 days of purchase. Even for items purchased on Walmart.com or the Walmart app, you can return them in-store or by mail. If you are returning without your original receipt, please bring a valid photo ID.
If you want to learn more about the process for returning pet food to Walmart, whether you can return pet food without a receipt, and more, keep reading!
Can you return pet food to Walmart?
According to Wal-Mart’s official return policy, whether you bought it wrong, bought too much, or your pet doesn’t like it, you can return the purchased pet food to Wal-Mart.
If you purchased pet food online, you can start the return process for unopened food through the Walmart app or the customer service desk in-store.
How long does it take you to return pet food to Walmart?
Pet food, as a nonperishable product, can be returned to Walmart within 90 days of original purchase.
This 90-day return period is based on the date of purchase on your original receipt, but if your receipt is lost, the Customer Service Desk can still look up the date of purchase and barcode for you.
Plus, if your pet food is from WalmartPetRx.com, you have 30 days from the date of purchase to return or exchange it in the original packaging or in new packaging.
How do I return pet food to Walmart?
Whether you buy pet food at your local store or online at Walmart.com, you can return your pet food purchase to any Walmart store.
Unopened pet food in its original packaging can also be returned by mail through the Walmart app or Walmart.com, but this sometimes depends on local Walmart guidelines.
You can use the store locator to connect with your local Walmart and call the customer service desk for more information.
Can you return pet food to Walmart without a receipt?
You can return pet food (brands such as Pedigree, Friskies, Purina, Fancy Feast, etc.) to Walmart without a receipt by going to your local Walmart and bringing the product in its original packaging along with a valid government issued photo ID .
Your information will be added to the Walmart customer database and can be used to authorize any future refunds or returns after passing the refund verification process.
Can you return pet food to Walmart after 90 days?
Once the 90-day window is over, Walmart will not allow you to return pet food to Walmart.
However, the decision to accept or decline a return is at the discretion of the individual store manager, so you can return pet food after 90 days if you have a receipt and the item is unopened.
Can you return opened pet food to Walmart?
You can return opened pet food to Walmart as long as you are within the 90-day return period and have the original receipt.
Which pet foods cannot be returned to Walmart?
If you purchased any type of medical prescription for your pet, you will not be able to return or exchange these products in-store at Walmart or through the Walmart Pet Pharmacy Portal.
However, Walmart and WalmartPetRx.com do allow the return of specially formulated pet food, such as diabetic or senior mixes that contain special medications and supplements.
Additionally, prescription drugs, vaccines, or cold medicines may not be returned or exchanged per WalmartPetRx.com’s returns policy.
If you would like to inquire about other items, you may send your request to customercare@walmartpetrx.com or contact a Customer Service Specialist at 1 (877) 753-4126.
To learn more about shopping at Walmart, you can check out our other guides on whether dogs are allowed at Walmart, how long Walmart pharmacies hold prescriptions, and whether you can return groceries to Walmart.
in conclusion
Pet food can be returned to Walmart within 90 days of the original date of purchase (as indicated on the purchase receipt).
You can also return pet food in-store without a receipt, but please be sure to bring a valid photo ID for verification. Unopened pet food can usually be returned by mail online at Walmart.com or the Walmart app.
