Walmart Printer Return Policy [Simply Explained]
If you’ve been looking for a new printer (or if you want to return an existing printer), you’ve probably checked out Walmart’s great selection of affordable options.
But for peace of mind, you might be wondering what happens if something goes wrong with your new printer—can you return a printer you bought from Walmart? Here’s what I found!
Walmart Printer Return Policy
Walmart accepts returns for inkjet and laser printers within 15 days of purchase. Customers must return the printer with its original packaging and accessories for a full refund. If no receipt is provided, the customer may receive store credit.
If you want to learn more about how to return your printer to Walmart, read on:
How long do I have to return the printer to Walmart?
Typically, Walmart returns electronics within 90 days; however, you only have 15 days to return a standard printer to Walmart or 30 days to return a 3D printer.
This return window begins when you purchase in-store, or if you purchase online, when the item is delivered to you.
Plus, common printing supplies like ink cartridges are subject to the standard 90-day return policy, so you’ll have longer to return than the printer itself.
Do I need packaging and a receipt to return my Walmart printer?
Yes, Walmart’s return policy requires that you bring the original packaging and receipt or other proof of purchase when returning the printer.
This includes laser and inkjet printers (plus scanners), including brands such as Brother, HP, Epsom, Pantum, Canon Pixma,
Walmart associates need to scan the barcode on the packaging to verify that the printer was originally purchased from Walmart, and they need a receipt to confirm you are the buyer.
If you lose or discard the packaging, you can still return it as long as you have a receipt or proof of purchase – if this is the case, please contact your local store to find out their policies.
Also, if you misplaced your receipt, you can check out my guide on how to return products to Walmart without a receipt.
Do I return my Walmart printer in-store or by mail?
There are three main options for returning a printer to Walmart: in-store, mailed, or scheduled pickup from your home.
However, if you purchased the printer in-store, you cannot return the printer by mail or pickup – you must bring it back to the store.
If I return my printer to Walmart, can I get cash or store credit?
When returning your printer, you have the option of cash or store credit, or if you return your printer due to a malfunction, you can request a replacement printer.
You’ll receive your refund or exchange immediately after the return is processed in-store, but if you return it by mail, you’ll have to wait until Walmart receives it.
If I purchased a printer from a Walmart Marketplace seller or reseller, can I return it?
If you purchased your printer from the Walmart website, check to see if Walmart sells it direct or from a marketplace retailer.
If it’s from a separate retailer, you’ll need to check their page to see their individual return policies, which may differ from Walmart’s own.
If you bought your printer from a reseller or reseller, you’re out of luck—Walmart’s return policy only applies to products purchased directly from Walmart, so you can’t return them.
To learn more, you can review our complete guide on Walmart Stores return policies.
What is Walmart’s holiday return policy for printers?
If you bought it during the Christmas period, the return time may be longer – Walmart usually extends the return period during this time.
This usually means you can return any time over Christmas, and then the normal returns window after December 25th – so you have until January 9th to return the printer.
To learn more, you can also check out my guide on returning other electronic devices, such as cell phones and computers, to Walmart.
Conclusion: What’s Walmart’s Return Policy for Printers?
Walmart will offer a cash refund, store credit, or replacement if you return the 3D printer within 15 or 30 days. You must also return the original packaging with a receipt or proof of purchase. If you purchased the printer online, you can return it in-store by mail or pickup, but if you bought it in-store, you can only return it in-store.
